2008 FORD ESCAPE Complaints

TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT HIS DAUGHTER WAS DRIVING 30 MPH, WHEN THE STEERING WHEEL CEASED WITHOUT WARNING. THE DRIVER COASTED THE VEHICLE TO THE SHOULDER, TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESUME NORMAL OPERATION. THE DRIVER DROVE THE VEHICLE TP HER RESIDENCE. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE DEALER RICHMOND FORD WEST (10751 W BROAD ST, GLEN ALLEN, VA 23060, (804) 273-9700) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED PRIOR TO PURCHASE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

THE STEERING WHEEL SPINS VERY FAST IF YOU LET GO OF THE WHEEL. YOU ARE NOT ABLE TO CONTROL IT ON THE ROAD. THIS OCCURS FORWARDS OR BACKWARDS. IF YOU TRY TO BACK UP, AND TURN THE WHEEL ONE WAY, IT WILL NOT STEER THE CORRECT DIRECTION AND THE STEERING WHEEL SPINS ON IT'S OWN. VERY DANGEROUS. THE REPAIR SHOP HAS REPLACED THE RACK AND PINION AND IT DID NOT FIX THE PROBLEM. THEY ARE UNABLE TO DETERMINE WHAT THE ISSUE IS.

I HAVE HAD REPLACED STEERING UJOINT.AND NOW NO POWER STEERING IT DONT WORK AND THE GARGAGE CANT EVEN FIGURE IT OUT.RIGHT AFTER REPLACEING IT.

WE WAS DRIVING DOWN THE FREEWAY AND THE POWER STEERING ASSIST FAULT WARNING CAME ON AND LOST ALL POWER STEERING TO THE VEHICLE.

POWER STEERING JUST WENT OUT, WAS WORKING JUST FINE THEN JUST ALL OF A SUDDEN QUIT WORKING. DRIVING WENT TO TURN AND ALL OF A SUDDEN IT WAS JUST EXTREMELY HARD TO TURN ALMOST WRECKED. PRIOR TO THIS I WAS DRIVING AND TURNED WENT TO ACCELERATE AND THE CAR WOULDN'T GO I HAD TO PULL OFF THE SIDE OF THE ROAD AND CALL A TOW TRUCK, THE SHOP SAID THE TRANSMISSION WENT OUT. BUT NO ISSUES BEFORE THIS, JUST WENT OUT ALL OF A SUDDEN LIKE THE POWER STEERING NOW.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 55 MPH, THE POWER STEERING FAILED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT USED A CODE READER TO DIAGNOSE THE VEHICLE. THE CODE DISPLAYED REFERENCED A DEFECTIVE TORQUE SENSOR MODULATOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 193,700.

VEHICLE WAS TRAVELING AT APP. 50 MPH FROM INTERSTATE ONTO OFF-RAMP. WHILE TURNING, I NOTICED THE WHEEL BECOME VERY HEAVY. I PUT MORE FORCE INTO THE WHEEL, BUT IT WAS IF IT WAS LOCKED. THIS DID NOT FEEL LIKE A MECHANICAL LOCK, SUCH AS WHEN THE VEHICLE IS OFF - THAT GENERALLY HAS QUITE A BIT OF PLAY. I STOOD ON THE KICK PANEL AND PULLED THE STEERING WHEEL WITH ENOUGH FORCE TO DEFORM THE STEERING WHEEL. IT FELT LIKE IT WAS PULLING BACK JUST AS HARD. A SCREECHING/HISSING NOISE THAT SOUNDED SIMILAR TO A POWER STEERING WHINE WAS OBSERVED. A FEW FEET SHORT OF GOING HEAD-ON INTO THE GUARDRAIL, THE WHEEL FINALLY RELEASED, AND THE VEHICLE SPUN OUT. THE STEERING WAS THEN ACTING FINE. ONE MILE LATER, THE STEERING BEGAN TO DIE COMPLETELY. 0.5 MILES LATER, IT BEGAN TO FIGHT AGAIN. I WAS ATTEMPTING TO TURN RIGHT WITH THE DEAD POWER STEERING (BEING ABLE TO BE CONTROLLED WITHOUT MUCH EFFORT). THE WHEEL SUDDENLY FROZE UP AGAIN, THIS TIME THOUGH, I TURNED THE VEHICLE OFF AND BACK ON WHILE IN NEUTRAL. CONTROL OF THE VEHICLE WAS REGAINED, AND THE POWER STEERING SYSTEM WAS DEAD AFTER THE FLARE-UP. THE VEHICLE TRAVELED ANOTHER 2 MILES COMPLETELY DEAD, BUT NOT LOCKED UP. THE VEHICLE WAS PARKED, AND I DON'T FEEL IT IS SAFE TO DRIVE. I CONTACTED FORD OF MURFREESBORO ON 10/26/2020, WHO WAS UNWILLING TO DIAGNOSE THE SAFETY ISSUE WITHOUT ME FIRST PROMISING TO PAY $135 BEFORE TAX. THIS IS NOT A DESIRED FAIL-SAFE OPERATION, AND I BELIEVE IT MAY POSE AN ISSUE WITH SIMILAR YEARS OF THE ESCAPE. I DON'T EXPECT IT TO BE FIXED FOR FREE, BUT FORD NEEDS TO INVESTIGATE THE ESCAPE'S ELECTRIC POWER STEERING TO MAKE SURE THIS WAS A FAILURE SPECIFIC TO THIS VEHICLE.

ABS AND EMERGENCY BRAKE LIGHT COMES ON AND SAYS REGEN BRAKES DISABLED. HAD IT CHECKED AND WAS TOLD HCU IS BAD. FROM EVERYTHING I'VE READ AND BEEN TOLD FORD SHOULD'VE ISSUED A RECALL ON THIS ISSUE

THERE IS A RECALL, CAMPAIGN NUMBER 14V284000, FOR THE ELECTRIC POWER STEERING ON FORD ESCAPES MANUFACTURED IN THE KANSAS PLANT, HOWEVER FOR SOME REASON MY CAR IS NOT INCLUDED IN THIS RECALL. I HAVE HAD THE EXACT PROBLEM DESCRIBED IN THE RECALL COMPLAINT.THE STEERING LOCKS UP MAKING RIGHT TURNS AT LOW SPEED AND ALMOST CAUSED ME TO HAVE AN ACCIDENT. THIS HAS HAPPENED SEVERAL TIMES. I SENT IN A COMPLAINT PREVIOUSLY AND HAVE NOT RECEIVED A RESPONSE. PLEASE HELP ME WITH THIS PROBLEM ASAP. THANK YOU !

MY WIFE WAS ON THE FREEWAY GOING 60 AND SHE TOOK AN EXIT AND IMMEDIATELY COULDN'T STEER. THE ORANGE WRENCH LIGHT CAME ON BUT SHE COULD STILL DRIVE ANY SPEED IT DIDN'T ENGAGE LIMP MODE .WE CAN STILL DRIVE JUST NOT STEER. THERE IS A RECALL FOR THIS YR FOR THIS TORQUE SENSOR, BUT ITS NOT SHOWING UP FOR OUR VIN #.