2021 FORD ESCAPE Complaints

View complaints related to 2021 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2021 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 FORD ESCAPE
    - Hamburg, NY

    When going in reverse the breaks squeal. I have reported this in the past but was told "the noise was normal in this car." I have worked on cars for years and i don't by that. The noise is coming from rear wheels. The router on the left rear has not worn normally. there are groves worn in it. The amount of break dust on the left front wheel is not normal. I realize this happens normally, but this is above and beyond what I would call normal. It could indicate a problem with the break distribution valve. Thank you in advance for your help with this problem.

    Source: NHTSA WEB SITE
  • 2021 FORD ESCAPE
    - Midland, MI

    The contact owns a 2021 Ford Escape. The contact stated that there was an abnormal grinding sound while driving at slow speeds. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the power transfer unit needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and informed the contact there was no coverage for the repair on the VIN and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,147.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 FORD ESCAPE
    - Chicago , IL

    My coolant exploded while in the middle of the road, engine stopped accelerating. Warning light turned on right as acceleration was reduced to nothing. No prior warning & temp gauge was normal it’s I lost acceleration. Had to turn on hazards to warn cars behind me as it was sudden. No warning lamps prior to the coolant leak besides the low tire pressure.

    Source: NHTSA WEB SITE
  • 2021 FORD ESCAPE
    - Parowan, UT

    Bracket that holds the check arm device in the door broke loose. It is not properly welded to the inside of the doors. Left stranded because the door could not be shut. Other 2021 Ford Escapes are having the same issues. There was no warning to indicate a problem with the door.

    Source: NHTSA WEB SITE
  • 2021 FORD ESCAPE HYBRID
    - PHOENIX, AZ

    Had software update performed by dealer for 23S27 recall. Two weeks later sitting at a light amber box appeared that said check manual and had a picture of a wrench clicked ok to dismiss. Light changed and proceeded to make my left turn with no power. Looked back at dash and now MIL lamp (check engine) is lit. Pulled over, shut the car off and went to use rest room hoping car would reset itself. No joy car is in full blown limp mode 30 mph max. Called dealer and they said they would have to charge me a diagnostic fee. I said your are not supposed to charge a fee for a recall. Went home read the code with my own reader. P1061 was set. Googled the code and it said this code was setting on Escape hybrids after recall software update. On 9/5/24 took car to dealer said nothing was in the knock pid and reset the code and limo mode, tech noted it was likely to reappear. Sure enough two day later same code, same limo mode. I have a SAFETY concern with this recall leaving me powerless. Fortunately for me both times this happened was on city streets! I do a lot of freeway driving and if this happened on the freeway I would experience a high speed rear collision. Car is now having the long block replaced 23N06 and hopefully I never see this or experience this behavior again. I have my doubts!

    Source: NHTSA WEB SITE
  • 2021 FORD ESCAPE
    - Oak Ridge, NJ

    The contact owns a 2021 Ford Escape. The contact stated while reversing, there was an abnormal screeching sound coming from the brakes. The contact stated that whenever it rained, there was water accumulating in the taillights. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the calipers and pads needed to be replaced. Additionally, the contact was informed that the lights needed to be replaced. The brake pads were replaced, but the failure recurred. The dealer informed the contact that the failure persisted. The manufacturer was contacted and opened a case and extended the warranty. The failure mileage was approximately 5,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 FORD ESCAPE HYBRID
    - Katy, TX

    Brakes became sluggish and parking brake would not disengage. Towed car to Autonation Ford. They diagnosed and found "internal failure of electric brake booster requiring replacement. It took them 30 days to locate a part and complete repairs. Car had 41,634 miles and the cost was $3,087 not including my $2,406 rental charges before they offered a loaner. When I contacted Ford, they said it was out of warranty...I knew that.

    Source: NHTSA WEB SITE
  • 2021 FORD ESCAPE
    - Florence, KY

    The contact owns a 2021 Ford Escape. The contact stated that upon having the A/C unit serviced, the service technician shocked and burned himself on the wiring harness. The contact was informed that the vehicle was unsafe to drive due to the issue. The contact was informed that the wiring harness needed to be replaced; however, the part was on backorder. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 39,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 FORD ESCAPE HYBRID
    - Merced, CA

    Drivers door Arm assembly that limits door opening. First it started to have a small 'click' when closing. Then it had a loud clicking and snapping noise. Tried to lubricate assy. Didnt help. The next day, the door wouldn't close. Inspected the arm and found it detached from the door at the welds. In order to drive vehicle i unbolted the arm at the door jam and removed the two nuts from the arm assy. Then pushed the assembly into the door. Made sure it Fell to the bottom of the door . Window works and door now closes and opens normally . But the door opens too far and doesnt stay open on its own.

    Source: NHTSA WEB SITE
  • 2021 FORD ESCAPE
    - Orlando, FL

    dragging/grinding/ skipping noise when doing turns at slow speed, took to ford and they say it needs RDU(rear differential) replaced only has 66k miles of course just as soon as it is out of warranty

    Source: NHTSA WEB SITE