2021 FORD ESCAPE Complaints

The contact owns a 2021 Ford Escape. The contact stated that the check engine warning light was illuminated, and the message that the vehicle had lost power was displayed. The contact disconnected the Hybrid setting and indicated the loss of power with the Hybrid battery. The failure was self-corrected; however, the failure still occurred intermittently. The contact became aware of NHTSA Campaign Numbers: 21V869000 (Electrical System, Hybrid Propulsion System) and 22V149000 (Electrical System, Hybrid Propulsion System). The vehicle was taken to the dealer where it was confirmed that the VIN was not included in the recalls. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer confirmed the VIN was not included in the recalls. The failure mileage was 50,000.

Brake recall still not resolved. Going on 3 years since caliper issues with brake lining and ford refuses to fix the issue. I have been to the dealership twice. The recall is “repaired” but no changes. Horrible screeching sound when reversing and it is affecting my rotors.

The contact owns a 2021 Ford Escape. The contact stated that condensation from the air conditioner unit had leaked into the vehicle causing the carpet to become wet, developing mold and mildew inside the vehicle. The vehicle was taken to the local dealer who determined that the failure was due to a clogged air conditioning drainage hole. The air conditioner drainage hole was unclogged, and the vehicle was repaired; however, the failure had recently reoccurred. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 30,000.

The contact owns a 2021 Ford Escape. The contact stated while driving approximately 65 MPH, the vehicle started shuddering and jerking abnormally. The contact also stated that the engine had overheated, and the vehicle could not be driven for more than an hour. The check engine and oil pressure warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

The recall for potential engine fire due to injectors that crack is inadequate. Reprogramming the computer and drilling a hole for gas to leak on the ground is ridiculous. Why should we have to drive a potential "firebomb?" Ford should do the right thing and replace all of the injectors that could crack and replace them with new injectors that are correctly manufactured. Ford is trying to shirk their responsibility and "save a buck" at the expense of the owners. Please make Ford fix this potentially deadly problem.

On June 16, 2024, My car lost power completely, I stepped on the gas pump and nothing. First I was parked and I tried to start and it would not give me acceleration. Later on, it re started normally, later on when in the freeway, it completely lost the acceleration capability. My speed went to 7 miles per hour. It was scary as other cars were driving at an average of 60 miles per hour. My mechanic reviewed the car. He found that the timing chains have to be replaced. I asked him if I could avoid the issue, he explained to me that is basically a faulty design by Ford. Repair will cost me more than 1800 dollars. Do not have the invoice yet as the vehicle still in the shop, but will be happy to provide it.

Our 2021 Ford Escape has "Intelligent" adaptive cruise control. It has the capacity to adjust our car speed based on the highway speed limit signs it encounters. It reads all speed correctly but it also reads "black and white, square, numeric, County Road signs as Speed Signs. This is dangerous as many County Road signs have numerics that drastically exceed the posted speed limit and cause the car to rapidly excellerate around a curve or in neighborhood settings. So for example, in a 35 mph speed zone, the car sees the County Road 85 sign and rapidly attempts to excelerate by 50 mph to 85 mph. This surprises you and forces you to seek the brake pedal in an attempt to avoid a casualty. We have reported this to Ford and brought our vehicle in twice now regarding the issue. On 10/5/22 Ford replaced the car's image module to help clarify highway signs for adaptive cruise. This did not remedy the problem. After nearly running over an animal because of this issue, we brought the car back to Ford on 5/8/24 to correct this issue under our nearly expired warranty. They had our vehicle for 3 weeks. We furnished them with photos of the County Road signs the car's speed was erroneously triggered by, such as Co Rd 85 or 106! After much research with Ford International, the dealer determined that this is a software bug. On a recent "on-line" Ford document, on page 289, it states "Note: The system may not detect all speed signs and may incorrectly read signs." This can occur when the county road signs are similar in shape and color to a speed limit sign. This is a limitation of the system and currently cannot be avoided or corrected." Please understand this information is not listed in our 2021 Escape Owners Manual. Furthermore, on the 2024 Escape loaner vehicle we had for 3 weeks while ours was in the shop, Ford changed out their adaptive cruise control system from "Intelligent to Predictive" which now uses GPS to compensate. Meanwhile our car remains a hazard to drive. Help!

I HAVE TO KEEP PRESSING THE GAS HANDLE TO PUT GAS IN MY CAR BECAUSE THE [XXX] CARBON SENSOR [XXX] THINGY IS BROKE. also the door keeps clicking and TikTok says it’s going to fly off. Now that’s just dangerous. The clicky thingy is from something that is welded into the door keeps coming off of the car. Now that’s [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Recall 23S27 (NHTSA 23V-380). I do not feel that Ford is offering owners a safe or effective repair, leaving serious risk of injury or death. 1.7/2022. Recall 22S47. “Engine oil and/or fuel vapor may leak and accumulate” which “may ignite resulting in an under hood fire, and increasing the risk of injury.” 2.8/8/22. Ford Media to UPI, “IN THE EVENT OF AN ENGINE FAILURE” above issues may occur. 3.5/26/23. Recall 23S27 acknowledges, “ENGINE COULD FAIL PREMATURELY,” leading to the above. 4.5/26/23. NHTSA Part 573 Safety Recall Report: CAUSE identified. “Isolated ENGINE MANUFACTURING ISSUES HAVE RESULTED IN 2.5L HEV/PHEV ENGINE FAILURES INVOLVING ENGINE BLOCK OR OIL PAN BREACH. Likely driving “final solution” (paragraph 7). “In the event of an ENGINE BLOCK OR OIL PAN BREACH, THE HEV/PHEV SYSTEM CONTINUES TO PROPEL THE VEHICLE ALLOWING THE CUSTOMER TO CONTINUE TO DRIVE THE VEHICLE. AS THE CUSTOMER CONTINUES TO DRIVE AFTER A BLOCK BREACH, oil and/or fuel vapor continues to be expelled and accumulates near ignition sources”. 5.2023. “23S27 Chronology RMISC-23V380-7289,” LINKS recall 22S47 with 23S27. Vehicles WHICH HAD UNDERGONE THE REPAIR SPECIFIED BY 22S47 STILL HAD ISSUES, and Ford engineers CONFIRMED BLOCK BREACH AND CORRECT 22S47 REPAIR. “Repair” for 22S47 DID NOT FIX THE UNDERLYING MECHANICAL PROBLEM. 6.6/6/23. Autoblog: “Per Ford, the “manufacturing issues” include POOR MACHINING OF THE ENGINE CRANKSHAFT AND CONTAMINATION OF ENGINE BLOCK MATING SURFACES DURING ASSEMBLY.” “2.5-liter engines . . . with defects “could be ticking time bombs.” 7.5/24. “SOFTWARE is now available to REPAIR [affected vehicles].” Dealers will “update the Powertrain Control Module (PCM).” This will not fix the problem. I respectfully request NHTSA investigate and compel Ford to provide the correct and proper mechanical repairs necessary to prevent block/oil pan breach in the first place.

The driver side door arm has broken without any reason. It now makes noise opening and closing and will need to be replaced