2002 FORD ESCAPE Complaints

View complaints related to 2002 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 980 complaints submitted for the 2002 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD ESCAPE
    - JACKSONVILLE, FL

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS SHE WOULD HEAR A LOUD WHISTLING NOISE. WHEN SHE WOULD DEPRESSES THE BRAKES THE NOISE WOULD STOP. THE VEHICLE WAS LATER TAKEN TO A DEALER WHO DIAGNOSED THAT THE MASTER CYLINDER WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THERE WERE NO RECALLS ON HER VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 203,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 230,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - NEW HOLLAND, OH

    I WAS DRIVING MY 2002 FORD ESCAPE AND COMING TO A STOP AT AN INTERSECTION WHEN I HEARD A LOUD POPPING SOUND. AFTER I STOPPED, I RELEASED THE BRAKE AND ROLLED FORWARD A FEW FEET BEFORE RE-APPLYING THE BRAKES AND THE SOUND REPEATED. I WAS ABLE TO DRIVE IT ACROSS THE HIGHWAY TO A FORD DEALERSHIP FOR REPAIRS. UPON INSPECTION THE FOLLOWING MORNING IT WAS DETERMINED THAT THE SUBFRAME ASSEMBLY HAD RUSTED OUT COMPLETELY ON THE PASSENGER SIDE AND HAD CAUSED THE LOWER CONTROL ARM TO BECOME LOOSE THUS BENDING IT AND MAKING IT UNUSABLE. I AM THANKFUL THAT THIS HAPPENED AT A VERY SLOW SPEED AND FEAR THAT IF OTHER FOLKS HAVE THIS HAPPEN AT HIGHWAY SPEED IT COULD BE A VERY BAD OUTCOME ! THIS ALLOWED MY PASSENGER SIDE TIRE TO PULL OUTWARD HENCE PULLING THE CONTROL ARM LOOSE. IT WAS A VERY EXPENSIVE FIX AND THE WARRANTY I HAD PURCHASED AT THE TIME OF BUYING THE VEHICLE WAS NO AVAIL. I CONTACTED FORD AND WAS TOLD THAT IF THERE IS NO RECALL THEN THERE IS NO PROBLEM !! SORRY BUT IT WAS A VERY EXPENSIVE FIX AND I BELIEVE FORD SHOULD MAKE GOOD ON THIS. HOW MANY INJURIES ARE REQUIRED BEFORE SOMEONE TAKES NOTICE ?? THE REPAIR BILL WAS $ 1160.96. I HAD ONLY OWNED THE VEHICLE FOR 7 MONTHS AT THAT TIME. IT STILL HAS MANY PAYMENTS TO BE MADE BEFORE IT IS PAID OFF. IT WOULD APPEAR THAT THE AIR CONDITIONING DRAIN RUNS DOWN THIS AREA CAUSING IT PERHAPS ? JUST AN OBSERVATION FROM A RUNNING VEHICLE IDENTICAL TO MINE. ANY HELP WOULD BE APPRECIATED ON THIS MATTER AND HOPEFULLY IT GETS RESOLVED BEFORE ANY FATALITIES HAPPEN IF THEY HAVEN'T ALREADY !! THANK YOU ! *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - RICHLAND, SC

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING THE AIR BAG LIGHT ERRONEOUSLY ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,060 AND THE CURRENT MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - VIDOR, TX

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V353000 (VEHICLE SPEED CONTROL: CABLES). THE MANUFACTURER WAS NOTIFIED WHO INFORMED THE REMEDY PART WAS UNAVAILABLE AND THE EXPECTED DATE WAS MID AUGUST 2012. THE DEALER AND MANUFACTURER WERE UNABLE TO PROVIDE AN ARRIVAL DATE. THE CONTACT HAD NOT EXPERIENCED FAILURE WITH THE THROTTLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - DELRAY BEACH, FL

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INTERMITTENTLY. THE DEALER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE HER VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 108,500 AND THE CURRENT MILEAGE WAS 108,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - NORTH WEST PALM BAY , FL

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A LOUD EXPLOSION WHILE THE CONTACT DRIVING. THE CONTACT NOTICED THAT THE REAR LIFTGATE GLASS HAD EXPLODED AND SHATTERED, CAUSING SCRATCHES TO THE SIDE WINDOWS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 112,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - PHEONIX, AZ

    A COUPLE OF FRIENDS AND I WHERE ON OUR WAY TO LA WHEN WE STOPPED FOR GAS. FILLED UP THE TANK AND THEN STARTED THE CAR, WHICH STARTED PERFECTLY FINE, I THEN PUT THE CAR INTO DRIVE AND WHEN I PUSHED THE ACCELERATOR THE CAR SIMPLY REVVED THE ENGINE AND DID NOT MOVE. THE DRIVE GEAR WAS NOT ENGAGING BUT SECOND WORKED FINE. FIRST GEAR DID ENGAGE ALSO BUT IT FELT IT WAS SLAMMED INTO PLACE NOT SMOOTHLY ENGAGING. HAD A NEAR BY MECHANIC LOOK AT IT AND HE SAID THAT THE TRANSMISSION WAS GIVING OUT AND THAT IT WOULD NEED TO BE REPLACED. I HAD THE CAR TOWED TO A DEALERSHIP WHERE I WAS TOLD THE CLUTCH HAD BLOWN OUT AND TAKEN THE REST OF THE TRANSMISSION WITH IT AND IT ALL HAD TO BE REPLACED. IT WAS A $3500 REPAIR THAT I NOW WISH I HAD DONE MORE RESEARCH ON BECAUSE THIS SEEMS TO BE A COMMON ISSUE. THE CAR ONLY HAD 54000 MILES BUT IT WAS 10 YEARS OLD AND THERE WERE NO SIGNS THAT THE TRANSMISSION WAS GOING OUT. THE NEW TRANSMISSION DOES COME WITH A 3 YEAR, UNLIMITED MILE WARRANTY WHICH IS WHY I WENT WITH THAT INSTEAD OF A REBUILD WHICH WOULD HAVE BEEN A BIT CHEAPER. AFTER LEARNING ABOUT ALL THE PROBLEMS THIS TRANSMISSION HAS, I WILL BE LOOKING FOR A NEW CAR IN THE COMING YEARS. I LIKE FORDS BUT THIS REALLY MAKING THINK ABOUT GETTING A NEW CAR FROM SOME ONE ELSE. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - GAINESVILLE, VA

    VEHICLE HAS BEGUN TO ACCELERATE UNEXPECTEDLY SINCE EARLY SEPTEMBER. THERE HAS BEEN AT LEAST FOUR INCIDENTS INVOLVING VEHICLE SUDDENLY ACCELERATING WHEN ITS WAS AT LOW SPEED OR STOPPED (WITH FOOT ON THE BRAKE). THE ACCELERATIONS LAST A FEW SECONDS AND LURCH THE CAR FORWARD. THE VEHICLE HAS BEEN TAKEN TO FORD FOR THE RECALL NOTICES INVOLVING THE CRUISE CONTROL CABLE (11S24B ON 30 JUNE 12 AND 12S37B ON 20 SEP 12). THIS VEHICLE DID NOT EXPERIENCE THIS PROBLEM PRIOR TO THE RECALL REPAIRS. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - LARKSVILLE, PA

    DRIVING 15MPH DOWN HOME STREET AND HEARD A CLUNK. PUT IN REVERSE TO GET BACK TO DRIVEWAY AND RIGHT FRONT WHEEL WAS SIDEWAYS AND DRAGGING. AFTER CALLING LOCAL GARAGE WAS INFORMED IT WAS THE SUBFRAME THAT HOLDS THE CONTROL ARM THAT WAS RUSTED THROUGH. ABLE TO MANEUVER CAR ONTO FRONT LAWN WHERE IT STILL SITS. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - GROVE CITY, OH

    FORD ESCAPE WAS MAKING SHARP JERKING MOTIONS LIKE THE FRONT WHEELS WERE GOING TO FALL OFF. IT HAPPEND RIGHT AFTER I TOOK THE ESCAPE IN TO FORD DEALER TO GET THE ABS AND ENGINE COVER RECALLS. THEY SAID THEY DID NOT CASUE THE PROBLEM. I TOOK TO LOCAL MECH IN TOWN AND HE SAID ISSUE IS THE CONTROL ARM BOLT IS SEPERATED FROM THE SUBFRAME AND IS RUSTED AWAY SO IT IS MAKING THE WHEEL WOBBLE OUT OF ALIGNMENT CAUSING THE JERKING MOTION. WONDERING IF RECALL IS ON FORD ESCAPE FOR SUBFRAME ISSUE WHERE CONTROL ARM BOLT IS ATTACHED . SEEN MANY SAME ISSUES WHEN SEARCHING THE INTERNET. *TR

    Source: NHTSA WEB SITE