2016 FORD ESCAPE Complaints

I went to the dealership to clear my recall with Ford for my 2016 Ford Escape. It has been 30 days but Ford has still not cleared the recall with NHTSA to clear my vehicle.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera system failure message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, the alarm activated independently. The alarm was unintentionally activated during the day or night. Most recently, while the front driver’s side door was opened or closed, the alarm activated until the key was inserted into the ignition. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black image while reversing. The message "Camera Unavailable" was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

The contact owns a 2016 Ford Escape. The contact stated that upon opening the liftgate, the liftgate started closing unintendedly and struck the contact on the head. There was no injury sustained. The dealer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2016 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the driver became aware that the electric power steering was not functioning properly, which required the driver to increase the efforts to steer the vehicle. The contact stated that the vehicle returned to normal functionality, but the failure had been recurring while driving. No warning lights were illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The contact related the failure to an unknown recall that did not include the year of the vehicle. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 122,000.

The contact owns a 2016 Ford Escape. The contact stated that the message "Transmission Fault" was displayed once. Additionally, the contact stated while driving approximately 60 MPH, the accelerator pedal was depressed, but the vehicle failed to respond as needed and shuddered abnormally. The contact stated that the vehicle decelerated and jerked forward while depressing the accelerator pedal. The contact was able to drive the vehicle to the residence. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The contact stated that the transmission was replaced; however, the vehicle hesitated to shift into gears while driving. The contact stated that prior to the failure, the vehicle was repaired under NHTSA Campaign Number: 22V413000(Power Train), which the contact related to the failure. The manufacturer was not informed of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.

The contact owns a 2016 Ford Escape. The contact stated that upon refueling the vehicle and resuming driving 55 MPH, the vehicle lost motive power in bumper-to-bumper traffic. The contact was unable to pull over to the side of the road. The contact shifted to neutral(N) and shifted back to drive(D), but the vehicle failed to respond and started rolling backwards on leveled road surface. The contact activated the hazard lights and continuously depressed the brake pedal while steering the vehicle on the busy road. The contact was able to coast to the side of the road. The contact stated that the vehicle made two abnormal loud popping sounds and came to a complete stop. The vehicle was towed to Firestone, where the contact was informed that the failure could be related to the transmission, and that the transmission could not be serviced. The vehicle was then towed to Autohub, where it was diagnosed with transmission failure, and the contact was informed that the transmission needed to be replaced. The auto warranty company was contacted and confirmed that the vehicle was no longer covered. Additionally, the contact stated that the rearview camera image was inverted and distorted while reversing. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failures. The failure mileage was approximately 60,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The fuel injector and the one of the cylinders has gone bad and has been available for inspection. My safety has been put to rest due to engine overheating. The vehicle has not been inspected by the manufacturer police or any insurance representative. The check engine light did appear on November 1, 2025. The car started overheating on November 4, 2025. According to other owners that I have spoken to, this is a constant problem with this make and model. I believe it is a manufacturer defect since so many other owners are experiencing the same issue.