2022 FORD ESCAPE Complaints

Night driving safety risk due to no ambient lighting and unable to locate door controls,usb connection,heating controls,cup holder, while driving. Interior is in total darkness throughout night driving! If I need to find any connections I am unable and when I was driving I had to look away from traffic and avoided losing control of my vehicle!! Ford says this 2022 Escape doesn’t have ambient lighting and because this is a safety risk, i am hoping this can be rectified.

The contact owns a 2022 Ford Escape. The contact stated that the front driver's side door check arm hinge failed, and the door would not properly open and close. The contact had to enter and exit the vehicle through the front passenger’s side of the vehicle. The local dealer was notified of the failure and informed the contact of an upcoming campaign to repair the vehicle. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 70,000.

There is a significant amount of engine oil leak. Confirmed by an employee at auto zone. We were worries about the recall as it was exactly what the recall said, that the engine might explode. The problem confirmed at auto zone. We called the ford service center, they said the don't have this recall code in their system so they transferred the call to corporate office. the corporate office said someone will call us but nobody called.

The contact owns a 2022 Ford Escape. The contact stated that while driving approximately 50 MPH, the vehicle started losing power. The contact stated that a notification from the Ford mobile app indicated that there was a power train malfunction, reduction in power, Four-wheel Drive fault, and advised to contact an authorized dealer. There was no warning light illuminated. The contact veered to the side of the road and turned off the vehicle. The contact was able to restart the vehicle and drive to the residence. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.

The contact owns a 2022 Ford Escape. The contact stated that while the vehicle was parked, she observed a missing piece of the roof rack on the passenger’s side. The vehicle was taken to a dealer where it was diagnosed that the black applique mounting needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 5,000.

The contact owns a owns a 2022 Ford Escape. The contact stated while driving 40 MPH and depressing the brake pedal to come to a complete stop, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact stated that the failure recurred while driving. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. Additionally, the contact stated while driving 50 MPH, the instrument cluster and the infotainment system became inoperable. The contact stated that the vehicle lost electrical power. The contact veered to the side of the road. The contact stated that she was able to restart the vehicle and continued driving. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V380000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000. VIN tool confirms parts not available.

The brakes failed completely, the pedal touched the ground. It is currently getting inspected a ford dealership. The vehicle was unable to stop causing it to crash into my house. This could out the driver and passengers are risk if it occurred on a main road or highway. It has not been inspected yet. It is in the process. No. Not warning on the dash for brakes before or after the accident.

The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner. May 26,2023 Manufacturer Recall Number 23S27 NHTSA Recall Number 23V380 Recall Incomplete, remedy not yet available, despite the remedy being announced to be available by October 2023.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

From the NHTSA recall notes: May 26,2023 Manufacturer Recall Number23S27 NHTSA Recall Number23V380 Recall StatusRecall Incomplete, remedy not yet available Summary ON YOUR VEHICLE, THE ENGINE COULD FAIL PREMATURELY. IN THE EVENT OF AN ENGINE FAILURE, SIGNIFICANT QUANTITIES OF ENGINE OIL AND/OR FUEL VAPOR MAY BE RELEASED INTO THE UNDER HOOD ENVIRONMENT AND MAY MIGRATE TO AND/OR ACCUMULATE NEAR IGNITION SOURCES. ENGINE FAILURE IS EXPECTED TO PRODUCE LOUD NOISES EXAMPLE METAL-TO-METAL CLANK AUDIBLE TO THE VEHICLES OCCUPANTS. AN ENGINE FAILURE WILL ALSO RESULT IN A REDUCTION IN AVAILABLE ENGINE POWER. Safety Risk ENGINE OIL AND/OR FUEL VAPOR THAT ACCUMULATES NEAR A COMBUSTIBLE SOURCE MAY IGNITE, INCREASING THE RISK OF A FIRE. Remedy FORD MOTOR COMPANY IS WORKING CLOSELY WITH ITS SUPPLIERS TO DEVELOP A REMEDY FOR THIS REPAIR. WHEN THE REMEDY BECOMES AVAILABLE, FORD MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER FOR REPAIRS TO BE COMPLETED FREE OF CHARGE PARTS AND LABOR. THE REMEDY IS ANTICIPATED TO BE AVAILABLE BY OCTOBER 2023. As of 2/26/24, Ford has still not released a remedy to this safety-related recall.