2002 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT AS THE VEHICLE WAS SHIFTED INTO REVERSE, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO THE CONTACT'S HOME, A NEARBY FENCE AND FINALLY A TREE. THE FAILURE CEASED ONCE THE VEHICLE CRASHED INTO THE TREE. THE CONTACT SUSTAINED INJURIES TO THE FACE, NECK AND THE RIGHT FOOT. THE PASSENGER SUSTAINED MINOR LACERATIONS TO THE FACE AND SHOULDER. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND LOCATED THE FAILURE AT THE CABLE THROTTLE STICK. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V353000 (VEHICLE SPEED CONTROL CABLES) IN AUGUST 2012. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 173,000.

1 - REAR LATCH IS NOT WORKING PROPERLY. WHEN IT IS COOL OUTSIDE, THE LATCH WILL NOT OPEN THE BACK DOOR. 2 - WINDOW LATCH HAS RUSTED CAUSING THE REAR WINDOW TO DETACH FROM THE HINGE. NOT THAT I AM BIDDER, BUT AT 37K MILES, THE TRANSMISSION BLEW.... I DISCUSSED THIS ISSUE WITH BOTH FORD AND MY DEALERSHIP ([XXX]). BOTH COMPANIES STATED THEY COULD NOT HELP ME AND THAT IT WAS ON ME TO PAY TO CORRECT. I EXPLAINED THAT THIS WAS DUE TO A LACK OF USING PROPER SUPPLIES. THEY COULD NOT HAVE CARED LESS. I AM HOPING YOU CAN HAVE THEM LOOK INTO THIS BECAUSE I WOULD REALLY HATE TO BE INVOLVED IN A CAR ACCIDENT CANNOT USE THE REAR AS AN EXIT.... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED, THE REAR LIFT GATE HINGE FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THE HINGE PART NUMBER WAS THE SAME PART NUMBER FOR THE HINGE BEING RECALLED UNDER NHTSA CAMPAIGN ID NUMBER: 04V442000 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN THAT RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

FUEL TANK STRAP RUSTED AND BROKE FROM TANK SAGGED ONTO DRIVE SHAFT WHEN TANK WAS FULL OF FUEL THIS ONLY WAS NOTED WHEN TURNING A SHARP CORNER, WORE HOLE IN TANK METAL COVER.NOTE COVER IS RUSTED. *TR

MY DAUGHTER ( A TEACHER) WAS DRIVING THE VEHICLE ON I94 TO WORK IN 2010 WITH THE SPEED CONTROL SET. THE VEHICLE SPEED INCREASED AND SHE HIT THE BRAKE, BUT THE ACCELERATOR WAS STUCK AND SHE COULD NOT SLOW THE VEHICLE DOWN AS IT OVER-POWERED THE BRAKE. SHE DID NOT KNOW WHAT TO DO AND CALLED 911. THE POLICE OFFICER TOLD HER TO PUT THE VEHICLE IN NEUTRAL AND TURN THE KEY OFF AFTER SHE GOT THE VEHICLE UNDER CONTROL. SHE WAS EXTREMELY LUCKY NO ONE WAS AHEAD OF HER ON THE EXPRESSWAY. THE ACCELERATOR REMAINED STUCK AFTER SHE HAD PULLED OFF THE ROAD WITH THE MOTOR OFF. I WENT TO GET HER AND THE VEHICLE. I WAS ABLE TO RELEASE THE ACCELERATOR BY HITTING IT HARD WITH MY FOOT. I CAREFULLY DROVE THE VEHICLE HOME. I WAS ABLE TO RECREATE THE ACCELERATOR STICKING ON THE EXPRESSWAY SEVERAL TIMES. I REPORTED THIS TO FORD (DEARBORN) AND TOLD THEM THEY HAD A PROBLEM, HOWEVER, THEY DID NOT SEEM INTERESTED IN INVESTIGATING THE ISSUE, AND SUGGESTED I PAY A DEALER TO FIX IT. I HAVE DRIVEN THE VEHICLE, WITHOUT USING THE SPEED CONTROL AND BEING VERY CAREFUL TO ACCELERATE SLOWLY (AS MY DAUGHTER STILL HAS MY VEHICLE). BUT, NOW I WILL TAKE IT A DEALER AND FORD (THANKS TO THE GOVERNMENT AND THE VEHICLE SAFETY LAW) WILL PAY TO FIX IT! *TR

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT A GRINDING NOISE EMITTED FROM THE STEERING COLUMN WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT THE NOISE BECAME MORE PREVALENT DURING HOT WEATHER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DIAGNOSE THE FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE COULD BE THE RESULT OF A BEARING ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 85,000. ..UPDATED 09-17-12 *BF THE CONSUMER STATED THE NOISE DID CEASE FOR A PERIOD OF TIME. UPDATED 09/18/12

MY CAR HAD A LOUD SQUEAK AND CREAK WHILE DRIVING THAT CONTINUALLY GOT LOUDER OVER THE PAST WEEK... I TOOK IT TO MY MECHANIC AND HE DISCOVERED THE SUB FRAME ASSEMBLY ON THE FRONT PASSENGER SIDE HAS COMPLETELY ROTTED AWAY. THIS ATTACHES TO THE CONTROL ARM, AND FORD HAS NO RECALL. HE IS A CERTIFIED MECHANIC AND SAYS THIS PART SHOULD NEVER HAVE ROTTED. HE ADVISED TO CHECK WITH FORD FOR RECALL, HOWEVER FORD DENIES ANY RECALL WITH THIS PART.. SO NO ACTION FROM FORD ABOUT A ROTTED FRAME! VEHICLE IS NOW UNABLE TO BE DRIVEN DUE TO SAFETY CONCERNS OF CONTROL ARM BECOMING UNATTACHED. *TR

BRAKE TONE RINGS CRACK AND CAUSE ABS TO NOT FUNCTION PROPERLY. VERY COMMON PROBLEM ON FORD ESCAPES. *TR

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE BRAKES WERE EXHIBITING FAILURES AND THE VEHICLE WOULD JERK ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DISCOVERED THAT THE BRAKE LINES WERE FRACTURED AND WOULD NEED REPLACING. THE DEALER REPLACED THE BRAKES, ROTORS, BRAKE PEDAL AND THE BRAKE LINES. THE VEHICLE CONTINUED EXHIBITING BRAKING ISSUES AFTER THE REPAIR. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE), 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE), AND 07E023000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER DENIED THE RECALL REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 62,000.

[XXX] WAS DRIVING HER 2002 FORD ESCAPE WHEN, WHILE ACCELERATING UP A HILL, THE SPEED CONTROL THROTTLE GUIDE ROTATED UP INTO THE APPEARANCE COVER AND BECAME LATCHED IN A RIB. THIS RESULTED IN A WIDE OPEN THROTTLE, AND [XXX] WAS UNABLE TO SLOW OR STOP THE CAR. THE BRAKES THEN OVERHEATED AND FAILED, AND SHE SPED THROUGH TOWN UNTIL SHE SWERVED TO AVOID ANOTHER CAR AND CRASHED. HER CAR ROLLED SEVERAL TIMES, AND [XXX]WAS KILLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR