2004 FORD ESCAPE Complaints

HAD SPEED CONTROL ON, WHEN TO SLOW DOWN, STEPPED ON BRAKES CRUISE CONTROL LIGHT CAME OFF BUT THE CAR DIDN'T SLOW DOWN IT SPEED UP! I DID HAVE A RECALL CALL DONE ON THE CAR FOR THIS. BUT THE FIX DIDN'T WORK. THE CAR SPEED UP TO 90 MPH. I HAD TO TAKE IT OUT OF GEAR TO SLOW THE CAR DOWN. I DID EVERYTHING I COULD THINK OF TO STOP THE CAR FROM SPEEDING UP. STOMPED ON THE BRAKES, PUSH THE CRUISE CONTROL BUTTON ON AND OFF. TOWED THE CAR AND THE REPAIR GUY SAID THERE WAS SNOW IN THE CRUISE CONTROL CASING, THAT WAS CAUSING IT. HE DISCONNECTED IT. *TR

TL -THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT IN JUNE 2014, SHE RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 14V165000(SUSPENSION). SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE; HOWEVER, FORD ON NUMEROUS OCCASIONS COULD NOT PROVIDE A SOLID ANSWER ON WHEN THE PARTS WOULD BE AVAILABLE OR HOW LONG IT WOULD TAKE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

ON A FAMILY VACATION, THE REAR PASSENGER SIDE UPPER SHOCK MOUNT EXPERIENCED COMPLETE FAILURE, BREAKING AWAY FROM THE REAR WHEEL WELL ENTIRELY. IMAGINE MY OUTRAGE WHEN I COME TO FIND OUT THAT RUSTED OUT PASSENGER REAR WHEEL WELLS ARE A COMMON PROBLEM ON THE FORD ESCAPES FOR THIS YEAR. THE WELL-BEING OF MY FAMILY WAS PUT IN JEOPARDY BECAUSE FORD HAS FAILED TO ISSUE A RECALL ON THIS FLAWED ENGINEERING. THAT IS SHAMEFUL. THIS IS A SERIOUS SAFETY ISSUE THAT COULD'VE ENDED POORLY FOR ME AND MY FAMILY! PLEASE ADDRESS THIS ISSUE. *TR

RECALL NOTICE ARRIVED IN THE MAIL ON SATURDAY MAY 31ST. CALLED LOCAL FORD DEALERSHIP ON MONDAY MORNING JUNE 2ND AT 8 AM< TO MAKE AN APPOINTMENT AND WAS TOLD THE EARLIEST OPENING THEY HAD WAS DECEMBER 22ND 2014- THIS IS WAY TOO FAR AWAY IF THERE IS A SAFETY CONCERN WITH MY VEHICLE - DEALERSHIP IS ROMANO FORD ON BURDICK STREET, FAYETTEVILLE NY 13066 - (315) 637-4668 IS THERE ANY WAY TO GET FASTER REPAIRS??? *TR

OPENED REAR WINDOW WHEN BOLT CONNECTING WINDOW TO HINGE BROKE. WINDOW SHIFTED DOWNWARDS AND HAD IT NOT BEEN CAUGHT COULD'VE SHATTERED AND INFLICTED LACERATIONS TO HANDS, ARMS, FACE, AND CHEST. INSPECTION OF BLOT SHOW CORROSION DUE TO BEING IMPROPERLY SEALED FROM WATER AND OTHER ELEMENTS. *TR

WE WERE DRIVING OUT OF OUR SUBDIVISION AND HEARD A LOUD BANGING NOISE THAT CONTINUED FROM THAT POINT. WE PULLED OVER AN INVESTIGATED AND FOUND THE RIGHT REAR SHOCK HAD COME LOOSE AT THE TOP MOUNT. UPON FURTHER REVIEW BY A REPAIR SHOP, THE WHEEL/FENDER WELL HAS CORRODED INCLUDING THE INTEGRAL SHOCK MOUNT. THE VEHICLE IS UNSAFE TO DRIVE. *TR

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE BEING SERVICED, IT WAS ADVISED THAT THE SUB FRAME WAS EXTREMELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE VEHICLE WAS NOT WORTH REPAIRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V165000 (SUSPENSION FRONT) HOWEVER, THE CONTACT NO LONGER OWNED THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL HOUSE STRUT MOUNT WAS ENTIRELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM, THE APPROXIMATE FAILURE MILEAGE 105,000.

I HAVE A 2004 FORD ESCAPE (6 CYL., FRONT WHEEL DRIVE) THAT NOW HAS OVER 110,000 MILES. AT 108,465 MILES, THE #2 CATALYTIC CONVERTER BLEW AND WAS REPLACED (ALONG WITH ALL 6 IGNITION COILS). A SECOND MECHANIC FOUND DEBRIS IN THE #3 CATALYTIC CONVERTER, CLEANED IT AND THE EXHAUST SYSTEM. (THE ENGINE WAS NOT GETTING ENOUGH AIR PASSING THROUGH THE EXHAUST SYSTEM AND WOULD BARELY MAKE IT UP A HILL.) THEN HE DISCOVERED THE RIGHT REAR WHEEL WELL WAS RUSTING OUT POSING A SEVERE THREAT THAT THE SHOCK ABSORBER WILL PUNCH THROUGH INTO THE BODY OF THE CAR MAKING THE ESCAPE TOTALLY INOPERABLE. A RECALL IS ALREADY OUT FOR FORD MINIVANS FOR THE SAME ISSUE BUT APPARENTLY NOT FOR THE ESCAPES. WHY NOT? THIS CAN BE REPAIRED AT A COST OF NEARLY $2,000. WITH THE CATALYTIC CONVERTER AND IGNITION COILS, I'VE ALREADY SPENT OVER $2500 AND DON'T HAVE THE $2,000 FOR THIS NECESSARY REPAIR DUE TO POOR MATERIALS USED TO MAKE THIS VEHICLE. *TR

THE REAR HATCH GLASS HINGE BOLTS SHEARED ON BOTH HINGES DURING HATCH CLOSURE. THE REAR HATCH GLASS IS ONLY HELD ON BY REAR SHOCKS. THE INSIDE BOLTS BOTH HAVE SOME CORROSION. THE REAR GLASS IS NOT DAMAGED. *TR