2006 FORD ESCAPE Complaints

I BOUGHT A USED 2006 FORD ESCAPE FROM PASADENA AUTO PLANET IN SOUTH HOUSTON TX. ON 1/31/15. ABOUT A WEEK LATER I THOUGHT I SAW SMOKE COMING FROM UNDER MY HOOD BUT I DISMISSED IT BECAUSE THERE WAS A CAR IN FRONT OF ME WITH SMOKE COMING FROM THE MUFFLER. ON ANOTHER DAY THE SAME THING. I WASN'T BEHIND ANY CAR AND I SAW SMOKE COMING FROM UNDER MY HOOD SO I PULLED OVER. I COULD SMELL COOLANT. MY CAR DID NOT INDICATE OVERHEATING BECAUSE IT IS COLD OUTSIDE. WHEN I LIFTED MY HOOD SMOKE GALORE CAME OUT FROM THE RADIATOR. IT WAS DARK SO I COULDN'T SEE ANYTHING. THE NEXT MORNING I TOOK IT TO A MECHANIC AND WE DISCOVERED THE RADIATOR WAS CRUSHED FROM AN APPARENT PRIOR ACCIDENT AND THE FANS WEREN'T WORKING EITHER. I CALLED THE CAR LOT THE NEXT MORNING AND SPOKE WITH A MAN NAMED [XXX]. I TOLD HIM THE SITUATION. HE TOLD ME WHEN HE GOT TO THE CAR LOT HE WOULD PULL MY FILE AND CALL ME BACK. 3 HOURS WENT BY AND NOTHING. SO I WENT TO THE CAR LOT AND THERE HE WAS. HE DID NOT LOOK HAPPY TO SEE ME. I WENT INSIDE AND TOLD HIM AGAIN ABOUT THE DAMAGED RADIATOR. WE WALKED OUTSIDE AND HE LIFTED THE TOP OFF THE COOLANT SYSTEM AND SAID TO ME, "WELL, YOU DON'T HAVE ANY FLUID IN HERE." LIKE HE WAS TRYING TO DANCE ALL AROUND IT. I FINALLY MADE HIM GET ON HIS KNEES AND LOOK AT THE DAMAGE AND HE SAID, "OH, THAT'S JUST THE CONDENSER." SO I ASKED HIM WHAT WAS HE GOING TO DO ABOUT IT. HE SAID HE WOULD "TRY" TO GET APPROVAL TO FIX IT AT NO COST TO ME. I DECIDED I DON'T WANT THEM FIXING IT BECAUSE AT THIS POINT I DO NOT TRUST THEM. I WANT MY MONEY BACK. AFTER RESEARCHING, I FOUND OUT THAT FIRE CAN RESULT FROM A CAR OVERHEATING SO HE SOLD ME A SAFETY HAZARD. MY 1ST CAR PAYMENT IS DUE THIS SATURDAY, 2/28/15. I'M NOT PAYING IT FOR I JUST WANT MY MONEY BACK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WE HEARD A LOUD BANK NOISE COMING FROM THE REAR PASSENGER SIDE. UPON INSPECTION BY AN INDEPENDENT DEALER THE REAR SHOCK ABSORBER HAD BECOME DETACHED FROM THE BODY DUE TO BODY RUST. THIS IS A RECURRING ISSUE WITH FORD ESCAPES AND A RECALL WAS ISSUED ON THE 2000 TO 2004 MODELS. THERE WERE SEVERAL SIMILAR COMPLAINTS NOTED ON THE NHTSA WEBSITE FOR 2005. OUR VEHICLE IS A 2006 MODEL BUT HAS THE SAME ISSUE. WHEN WILL FORD ACT WITH INTEGRITY, STEP UP AND FIX THIS ISSUE. *TR

ABRUPT LOSS OF POWER STEERING ASSIST. ELECTRIC POWER ASSISTED STEERING SYSTEM FAILED. DOES GIVES MESSAGE "SERVICE PWR STEERING" ON DASHBOARD, BUT PROVIDES NO USEFUL FUNCTION. CAR DID NOT CRASH AT TIME OF FAILURE, BUT CONTROLLING IT WAS VERY DIFFICULT, REQUIRING HIGH PHYSICAL EFFORT TO MOVE STEERING WHEEL. THOUGH MANUFACTURER HAS RECALLED 2008 MODEL FOR THIS PROBLEM, 2006 IS NOT ON THE RECALL AND MANUFACTURER REFUSES TO PROVIDE REPAIR. *TR

WHEN GOING DOWN A HILL WITH CRUISE CONTROL ON AND THE CAR DRIFTS ABOVE THE SET SPEED THE CRUISE SUDDENLY GIVES THE CAR A SUDDEN BURST OF SPEED. IT HAS DONE THIS MANY TIMES. *TR

WHILE DRIVING I HEARD A LOUD NOISE THEN SHORTLY AFTER HEARD SOMETHING RUBBING THEN VERY SHORTLY AFTER MY LEFT REAR TIRE BLEW OUT. I STOPPED TO LOOK AND IT LOOKS LIKE THE AREA WHERE THE REAR STRUT ATTACHED TO THE BODY COMPLETELY RUSTED AWAY. THE CAR IS MOST LIKELY NOT REPAIRABLE. *TR

I WAS DRIVING MY FORD ESCAPE AND I STARTED TO HEAR A BANGING NOISE COME FROM MY RIGHT REAR TIRE. TO LATER FIND OUT THAT IT IS MY STRUT TOWER IS RUSTED OUT. IT IS RIDICULOUS THAT SO MANY PEOPLE HAVE THE SAME PROBLEM AND THAT FORD HAS NOT DONE ANYTHING TO FIX THE MATTER, IT IS IRRESPONSIBLE.I BELIEVE THAT FORD SHOULD TAKE RESPONSIBILITY FOR THEIR VEHICLE'S AND FIX THEM OR FIGURE OUT HOW TO SOLVE THE PROBLEM. *JS

THERE SEEMS TO BE A PROBLEM WITH BEING ABLE TO OPEN MY TRUNK DOOR. A WHILE AGO, SOMETHING LIKE AUGUST 2014, I WENT TO OPEN THE TRUNK TO PUT GROCERIES IN AND IT WOULDN'T OPEN. TRIED LOCKING AND UNLOCKING AGAIN. NOTHING WORKED. SO I WENT A FEW WEEK WITHOUT BEING ABLE TO OPEN THE TRUNK. ONE DAY I DECIDED TO TRY IT AGAIN AND IT WORKED. BUT NOW, JANUARY 2015, I TRIED OPENING MY TRUNK THE OTHER DAY TO TAKE THE GROCERIES OUT OF THERE AND IT WOULDN'T OPEN AGAIN. I STILL CANT OPEN IT SO I THINK IM GONNA HAVE TO TAKE IT TO A MECHANIC. ALSO THE HANDLE ON THE REAR RIGHT DOOR SEEMS TO BE LOOSE. *TR

TL* THE CONTACT OWNS A 2006 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH AND MAKING RIGHT TURN, THE STEERING WHEEL SEIZED AND THE SERVICE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,872.

MY ENGINE SEIZED, THERE WERE NO WARNING LIGHTS(OIL, CHECK ENGINE, TEMP) NOTHING. MY MECHANIC SAID THAT THERE WAS NO OIL IN THE CAR. BUT THERE WAS NO ODOR OF BURNING OIL. MY CAR HAD LESS THAN90 THOUSAND MILES ON IT AND IT WAS WELL MAINTAINED . WHAT CAN I DO? *TR

OUR FORD ESCAPE ENGINE STOPPED SUDDENLY ON THE HIGHWAY. WE BROUGHT IT TO CYPRESS COAST FORD LINCOLN IN SEASIDE CALIFORNIA. I HAD NOT RECEIVED A RECALL NOTICE FROM FORD ABOUT THE RECALL, BUT UPON RESEARCHING THE SYMPTOMS ONLINE, I FOUND OUT ABOUT THE RECALL AND INFORMED THE SERVICE ADVISOR AT CYPRESS FORD. THEY ADVISED ME THAT THE RECALL WAS NOT RELEVANT AND THAT THE CAR NEEDED $1700 IN VERY SIMILAR REPAIRS. I PAID WITH A CREDIT CARD AND THE WORK WAS COMPLETED. I PICKED UP THE CAR AND TRIED TO DRIVE IT HOME; THE SAME EXACT PROBLEM HAPPENED AGAIN, LATE AT NIGHT, ON THE HIGHWAY. I HAD THE CAR TOWED (AT MY EXPENSE) TO MY HOME AND THEN WAS ABLE TO GET IT TO MY LOCAL FORD DEALER. THEY RAN THE VIN AND SAID THE RECALL WAS PRESENT AND SHOULD BE FIXED. WHAT RECOURSE DO I HAVE TO GET A FULL REFUND AND PAYMENT FOR NEGLIGENCE FROM THE FORD AUTHORIZED DEALER/SERVICE CENTER THAT 1) DID NOT PROPERLY REPAIR MY CAR 2) IGNORED THE RECALL ON THE SPECIFIC PART OF THE CAR THAT I WAS COMPLAINING ABOUT AND THE RECALL I ALERTED THEM TO 3) PLACED ME IN DANGER THROUGH THEIR NEGLIGENCE BY SEND ME BACK TO THE HIGHWAY WITHOUT FIXING THE PROBLEM PLEASE ADVISE. *TR