2015 FORD ESCAPE Complaints

The contact owns a 2015 Ford Escape. The contact stated while idling and while driving at various speeds, there was a significant amount of smoke coming out of the exhaust pipe. There was no warning light illuminated. The vehicle was taken to A1 Auto 3 Brothers Car Repair, where it was diagnosed that the engine had failed due to piston rings failure, and the turbo charger also failed. The dealer determined that the engine and the turbo charger needed to be replaced. The warranty company informed the contact that only the turbo charger was covered under warranty. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The failure mileage was approximately 96,000.

The contact owns a 2015 Ford Escape. The contact stated while the vehicle was parked, the rearview camera was intermittently inoperative and displayed a dark screen. No warning light was illuminated; however, the "Rearview Camera Not Available" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed; however, the diagnosis was unknown. The contact researched and became aware of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 84,893.

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the back-over prevention camera malfunctioned, and displayed a blue screen, creating a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed the contact that the back over prevention camera needed to be replaced. The manufacturer was not yet contacted. The failure mileage was 50,000.

The contact owns a 2015 Ford Escape. The contact stated while depressing the accelerator pedal, the RPM increased; however, the vehicle failed to properly accelerate. Additionally, there was a whining sound coming from the engine compartment while attempting to accelerate and the vehicle was jerking and vibrating abnormally. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 110,000.

Driving home from work vehicle would not move forward. Had towed to Ford dealership. Told transmission was over heating, requiring a new transmission at a cost $7,400. Purchased the vehicle one year ago from an auto dealership. Was told by the Ford dealership that they see a lot of this happening to this vehicle type.

The contact owns a 2015 Ford Escape. The contact stated while driving 35 MPH, the vehicle started vibrating, with an abnormal sound coming from under the center of the vehicle. The contact pulled over to the side of the road and restarted the vehicle; however, the failure persisted. The vehicle was towed to the residence. The vehicle was then taken to an independent mechanic who suspected a failure with the transmission. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.

The contact owns a 2015 Ford Escape. The contact was in reverse (R) and backing into her driveway at approximately 4 MPH when the rear view camera failed. The contact stated that she crashed into her mailbox. The contact stated that there were dents and scratches on the rear bumper on the driver's side under the left tail light assembly. The contact stated that before the crash, she had had intermittent loss of the rear view image, but now there was no image at all, and the screen was black. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure and referred the contact to call the Safety Hotline to file a complaint. The failure mileage was approximately 98,000.

Vehicle threw code for Ignition Coil 1 malfunction, replaced all 4 ignition coils & spark plugs but the car later threw codes for Ignition Coil 1 and 2 malfunction. I observed antifreeze was leaking from the car only while in operation. Lines were replaced and the car was thoroughly checked for leaks. Antifreeze was kept topped off routinely while troubleshooting. Went to start car and it wouldn't start. Had it towed for repairs and received diagnosis that engine overheated due to an internal coolant / antifreeze leak that allows coolant to enter into the cylinders of the engine. This is a known manufacturer's defect that has caused total engine failure and requires replacement of the engine block. Quote to repair the vehicle exceeds the vehicle's value.

The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the vapor canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 24N07. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 60,000.

While driving the vehicle started acting like it was out of gas and the transmission light came on and the car wouldn’t go or crank back up