2016 FORD ESCAPE Complaints

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable while reversing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

With no warnings the automatic transmission went into like limp mode. Shifted hard then no acceleration when pressing on gas. Faulty transmission light came on. I bought extended warranty when I purchased this car in 2020 from dealer. The warranty expired in August 2024. The transmission tore up in Oct. 2024. Took it to transmission guy who put it on code reader. 3 codes came up and he said it was bad. I bought the car at 55,000 miles and it tore up at 104,000 miles. Don't know if dealer ever changed fluid before I bought it but they never said anything to me about changing the transmission fluid. Transmission guy told me the filter was internal and couldn't be changed. The dealer said fluid should be changed around 50 to 60,000 miles and I guess they didn't do it. I went to them for 4 years for servicing and they never mentioned it to me. I lost my husband in 2021 so I was uneducated on things of that nature. I feel Ford should have to fix it or compensate for it.

Transmission failed at 62,000 miles with no prior issues or indication to this matter.

After 104,000 miles Experienced Transmission issues. Been told this happens to several Ford Escapes' after 100k miles.

The transmission failed at 88,000 miles with no warning. The transmission started whining, and suddenly started slipping, and ultimately gave out, leaving me stranded on the side of the highway. After contacting a transmission specialist, I was informed this is a common problem with this vehicle, and they had seen multiple of the same model for the same issue, saying it was a manufacturer defect. I had to spend 6,000 dollars to have the transmission rebuilt. The check engine light came on after the transmission had completely failed.

This is not a report of an incident but is a report of an ongoing failure of the rear back up camera system. Recently there has been recalls (two that I’m aware of) of specific Ford vehicles for this specific problem, however, my vehicle has not been included as of yet. I have checked on your website for my vin number but it only says no recalls due. I have had a failure of this nature for at least 6 months with the camera saying it is not available, within seconds showing upside down flashing images, etc. it is unusable as a reliable guide. It has been inspected with an advisory to take it to Ford dealership which I am not able to afford at this point.

2016 escape rear camera displays upside down. Ford motor just recalled over a million of their vehicles due to safety hazard, Mine is not listed in recall but has exact same safety issue. Contacted FMC and said it's not on the recall list. I ask them to repair just like the others that are being recalled. We bought this new in 2016. They refused although it is an identified safety issue. Thanks [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My Rearview camera works sporadically. I have had trouble backing into tight spots because of my camera not working p

The back-up camera is not functioning properly. The majority of the time the screen is black and I get a message saying camera is unavailable. Occasionally the screen will light up but it has distorted lines of odd colors on the screen. I am unable to see what is behind me when I put my car in reverse. This has been going on for several months and with the many recalls for this issue I have been waiting for my car to be added to the recall for the back-up camera but, this does not appear to be happening.

My back up camera doesn't always work, sometimes blank, sometimes black screen. Once I shift to drive it tells me Back up camera not available. I was hoping I'd be included in the camera recall.