2002 FORD ESCAPE Complaints

View complaints related to 2002 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 980 complaints submitted for the 2002 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD ESCAPE
    - EL PASO, TX

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT BRAKE FLUID LEAKED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - AVONDALE, AZ

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER THE HIGHWAY, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE ACCELERATION AND SHIFTED INTO NEUTRAL, APPLIED THE BRAKES AND ACTIVATED THE EMERGENCY BRAKES BUT TO NO AVAIL. THE VEHICLE WOULD NOT RESPOND AND THE CONTACT CRASHED INTO A VEHICLE, FOLLOWED BY A POLE. THE VEHICLE THEN IGNITED IN FLAMES. THE CONTACT WAS INJURED AS A RESULT. THERE WAS A POLICE REPORT FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - CADIZ , OH

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 55 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED BUT THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR BECAUSE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V165000 (POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE -TCM, PCM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 139,161.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - KASILOF, AK

    WHILE DRIVING AT NORMAL SPEEDS ON ICE-GLAZED WINTER ROADS IN FAIRBANKS, AK, I APPROACHED AN INTERSECTION AND TOOK MY FOOT OFF THE ACCELERATOR TO PREPARE TO SLOW DOWN. INSTEAD OF DROPPING TO IDLE SPEEDS, THE ENGINE ACCELERATED UP TO 3500-4000 RPM. I SHIFTED THE AUTOMATIC TRANSMISSION TO NEUTRAL AND WAS ABLE TO STOP THE CAR WITH THE BRAKES, BUT THE ENGINE CONTINUED TO RACE AT HIGH-THROTTLE UNTIL I SHUT OFF THE ENGINE. WHEN I RESTARTED THE ENGINE IT BEHAVED NORMALLY FOR SEVERAL DAYS; BUT THE PROBLEM CAME BACK INTERMITTENTLY SEVERAL TIMES OVER THE NEXT SEVERAL WEEKS; AND EVERY TIME, SHUTTING OFF THE ENGINE WAS THE ONLY WAY TO STOP IT. FORD'S DATABASE SHOWED MY CAR HAD UNDERGONE A RECALL IN 2005 TO FIX A SIMILAR PROBLEM. IN JANUARY 2012, STANLEY FORD IN KENAI, AK 'SUPPOSEDLY' REPLACED THE THROTTLE CABLE AND THROTTLE BODY ASSEMBLY FOR $572, BUT IT DIDN'T SOLVE THE PROBLEM. THE UNCONTROLLED ACCELERATION OCCURRED SEVERAL MORE TIMES, AS BEFORE, UNTIL A SECOND REPAIR IN FEBRUARY 2012 BY SEEKINS FORD IN FAIRBANKS, WHICH REPLACED A PCV AND TUBING, AND DID A COMPLETE TUNE-UP FOR $992. SINCE THEN, THERE HAVE BEEN NO MORE ISSUES WITH THE ACCELERATOR. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - SPRING LAKE, MI

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ACCELERATOR BECAME STUCK IN OPEN THROTTLE AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT ALSO MENTIONED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK SPORADICALLY AND WOULD NOT ALLOW THE CONTACT TO ACCELERATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS OR REPAIR. THE FAILURE WAS MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 114,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - MACON, GA

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKING AT LESS THAN 5 MPH, THE VEHICLE ACCELERATED ABNORMALLY TO 15 MPH. THE CONTACT HAD REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL WHEN VEHICLE ACCELERATED. THE VEHICLE CRASHED AGAINST THE FOUNDATION OF THE GARAGE IN THE CONTACT'S HOME. THE CONTACT SUSTAINED NECK INJURIES AS A RESULT. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION AND THERE WERE NO FAILURES FOUND. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 104,000. THE FAILURE MILEAGE WAS 77,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - PAYSON, AZ

    ATTORNEY FOR DRIVER'S FAMILY AND MEDIA REPORTS INDICATE THAT THE VEHICLE WAS BEING DRIVEN IMMEDIATELY AFTER PURCHASE IN THE PHOENIX / MESA AREA ALONG ARIZONA STATE ROUTE 87 TOWARDS PAYSON. THE FINAL APPROACH TO PAYSON INVOLVES A PROLONGED UPWARD GRADE, WHICH WOULD HAVE REQUIRED HEAVY ACCELERATOR USE BY THE DRIVER. ALONG THE WAY, THE DRIVER WAS UNABLE TO DISENGAGE THE ACCELERATOR OR OTHERWISE BRING THE VEHICLE TO A SAFE STOP. THE VEHICLE STRUCK OTHER VEHICLES AS IT TRAVERSED AN INTERSECTION, AND ROLLED, EJECTING THE DRIVER, WHO SUFFERED FATAL INJURIES. A SUBSEQUENT INSPECTION OF THE VEHICLE DOCUMENTED THAT THE CRUISE CONTROL CABLE CONNECTOR WAS LODGED AGAINST THE UNDERSIDE OF THE ENGINE COVER AND THAT THE THROTTLE WAS OPEN TO 84%. THE VEHICLE HAD RECEIVED THE ACCELERATOR CABLE REPLACEMENT FOR RECALL 04V574 IN JANUARY OF 2005. (NOTE: THIS RECORD WAS RECEIVED VIA TELEPHONE INTERVIEW BETWEEN ODI INVESTIGATORS AND COUNSEL FOR THE DRIVER'S FAMILY IN LATE JUNE OF THIS YEAR. IT HAS BEEN ADDED TO OUR COMPLAINT FILE TO DOCUMENT THE INCIDENT FOR AN INVESTIGATION OPENING. IT WILL BE UPDATED AS APPROPRIATE AS MORE INFORMATION IS RECEIVED)

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - DUBUQUE, IA

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE XLT. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER :12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ). LATER, THE ABS WARNING LIGHT ILLUMINATED WHILE TRAVELING 25 MPH AND THE BRAKES FAILED TO WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 111,053.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - INDIANAPOLIS, IN

    WHEN ATTEMPTING TO START THE VEHICLE IT WOULD TAKE ALONG TIME TO START. VEHICLE CHECKED NOTHING FOUND, NO TROUBLE CODE. CHANGED THINGS LIKE FUEL FILTER, AIR FILTER AND OTHER SIMPLE THING. NOW VEHICLE STALLS WHILE DRIVING BUT THE VEHICLE WILL START BACK UP IMMEDIATELY. AGAIN NO TROUBLE CODES. THE TRUCK STALLED IN TRAFFIC 5 TIMES IN LESS THAN ONE MILE, A ROAD THAT IS TRAVELED SEVERAL TIMES A DAY. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - BROKEN ARROW , OK

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT IN 2010, THE VEHICLE WAS PARKED WHEN SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE ABS MODULE WAS THE CAUSE OF THE FAILURE. THE ABS MODULE WAS NOT REPLACED AT THE TIME OF THE FAILURE. THE VEHICLE WAS RECENTLY TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTI LOCK: CONTROL UNIT/MODULE). THE ABS MODULE COULD NOT BE REPLACED DUE TO FAILED WIRES THAT POSED A FIRE HAZARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000 AND THE CURRENT MILEAGE WAS 166,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE