2011 FORD ESCAPE Complaints

THE POWER STEERING ASSIST FAILED ON MY 2011 FORD ESCAPE. STATIONARY WHEN HAPPENED. SO, FRUSTRATED THAT I CANT STEER IT AND HAVE TWO KIDS I NEED TO TOTE AROUND BUT ITS VERY UNSAFE AND I CANT DRIVE IT WITH MY KIDS IN THE CAR FOR SAFETY CONCERNS. ALSO MY FUEL INTAKE FAILED AND A WARNING LIGHT IS ON FOR IT. I READ THAT BOTH OF THESE EXACT ISSUES HAVE BEEN RECALLED ON THIS MODEL. PLEASE HELP.

I HIT A BUMP IN THE ROAD AND WHEEL ON PASSENGER SIDE OF VEHICLE WHEN UP INTO WHEEL WELL. ALMOST HIT ONCOMING TRAFFIC WHEN I LOST ALL STEERING. I TOOK IT TO THE FORD DEALERSHIP VIA TOW TRUCK AND WAS TOLD THAT THE FRONT SUBFRAME WAS COMPLETELY ROTTEN AT 87,000 MILES DRIVER SIDE IS NOT FAR FROM BREAKING I WAS TOLD REPAIRS WOULD COST AS MUCH AS THE VEHICLE IS WORTH

I HAVE CALLED FORD MANY TIMES, AS I HAVE THE SAME PROBLEM ALL THE TIME, IT SHOWS THAT MY CAR HAS AN EVAPORATIVE EMISSION SYSTEM LEAK CODE P0457. THIS IS THE 4TH TIME THAT SHOWS THE SAME PROBLEM EVEN AFTER 'FIXING'. FORD ESCAPE HAD THIS RECALL IN 2016 BUT FOR SOME REASON I WAS NOT SENT A NOTICE.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT AT SLOWER SPEEDS THE POWER STEERING INTERMITTENTLY FAILED TO OPERATE WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO DON HINDS FORD INC (12610 FORD DR, FISHERS, IN 46038) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE STEERING COLUMN. THE CONTACT THEN TOOK HER VEHICLE TO AN INDEPENDENT MECHANIC WHO LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MECHANIC THEN REFERRED HER TO THE MANUFACTURER WHO INFORMED HER THAT THE VEHICLE WOULD NOT BE COVERED UNDER THE RECALL. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. Consumer stated vehicle was under construction during recall.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING CEASED. THE VEHICLE WAS TOWED TO THORNHILL FORD (U.S. 119 NORTH 500 FORD FAIRLANE, CHAPMANVILLE, WV 25508) WHO INFORMED THE CONTACT THAT THE STEERING WHEEL LOCKS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED WITH THE STEERING WHEEL MAKING A CLICKING SOUND. ADDITIONALLY, IT WAS MORE DIFFICULT TO STEER THE VEHICLE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

WHILE DRIVING UPHILL ON THE ENTRANCE TO MY COLLEGE CAMPUS THE STEERING WHEEL FROZE AND I LOST ABILITY TO STEER THE VEHICLE. IT WAS VERY DIFFICULT TO TURN THE WHEEL TO GET IT INTO A PARKING SPOT. THANKFULLY I WASN'T ON THE GARDEN STATE PKWY WHEN THIS HAPPENED. I NEEDED TO HAVE IT TOWED BECAUSE IT WAS UNDRIVEABLE TO MY REPAIR SHOP FROM MY SCHOOL CAMPUS IN MONTCLAIR, NJ TO MONROE TWP, NJ. MY MECHANIC DID A DIAGNOSTIC AND ADVISED THERE WAS A RECALL (NHTSA CAMPAIGN 14V28400) AND FORD'S RECALL NUMBER 14S05. AFTER CONTACTING THE DEALER ABOUT THE RECALL I WAS ADVISED THERE WAS NO OPEN RECALL. MY LOCAL REPAIR SHOP ADVISED TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP FOR DIAGNOSTIC. THEY TOO ADVISED NO RECALL AND ADVISED REPAIRS WILL COST $2700. WHY WOULD A RECALL COME UP ON VEHICLEHISTORY.COM AND SPECIFICALLY STATE 2011 FORD ESCAPE AND THIS NOT BE ELIGIBLE FOR MY VEHIICLE.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE FROM A PARKED POSITION, THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT RESTARTED THE VEHICLE AND THE POWER STEERING STARTED WORKING AS DESIGNED. THE FAILURE RECURRED WHILE THE VEHICLE WAS AT A RED LIGHT. THE LIGHT TURNED GREEN AND THE CONTACT ATTEMPTED TO MAKE A LEFT TURN AND THE VEHICLE LOSS POWER STEERING ASSIST. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE PERSISTED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

I STOPPED BEFORE ENTERING A TRAFFIC CIRCLE. WHEN STARTING AND TURNING RIGHT TO ENTER THE TRAFFIC CIRCLE, MY POWER STEERING SEIZED UP. IT DIDN'T JUST GO DEAD -- IT STARTED VIBRATING AND I COULD FEEL THE MOTOR ACTIVELY RESISTING ANY STEERING MOVEMENT. THERE WAS NO AUDIBLE WARNING AND NO WARNING LIGHTS ILLUMINATED ON MY DASHBOARD. ALL ELECTRONICS SEEMED TO OPERATE NORMALLY. WHEN I TURNED MY IGNITION OFF AND ON AGAIN, STEERING RETURNED TO NORMAL. THIS IS A LIFE-THREATENING SAFETY ISSUE. I HAVE NOT RECEIVED ANY RECALL NOTICES RELATED TO STEERING.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT AT VEHICLE START-UP, THE STEERING WHEEL LOCKED AND WOULD NOT TURN. THE CONTACT RESTARTED THE VEHICLE AND THE STEERING WHEEL UNLOCKED HOWEVER, THE FAILURE PERSISTED. THE CONTACT DROVE THE VEHICLE TO THE LOCAL DEALER GABRIEL/JORDAN FORD (2400 US-59, LIVINGSTON, TX 77351) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A FAILURE WITH THE POWER STEERING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,567.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE NEIGHBOR WAS DRIVING, THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LAKELAND FORD LOCATED AT 1430 W MEMORIAL BLVD, LAKELAND, FL 33815, WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN.