2002 FORD ESCAPE Complaints
View complaints related to 2002 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 980 complaints submitted for the 2002 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 FORD ESCAPE- BLOOMFIELD, MI
TL* THE CONTACT OWNED A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE PARKED THE VEHICLE AND MOMENTS LATER, THE VEHICLE IGNITED INTO FLAMES. THERE WERE NO INJURIES AND THE VEHICLE WAS DESTROYED. A FIRE REPORT WAS FILED. THE CONTACT STATED THAT THE CAUSE OF THE FIRE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD ESCAPE- SENOIA, GA
THE AIRBAG LIGHT KEEPS COMING ON. I TOOK IT IN FOR SERVICE FOR REGULAR MAINTENANCE AND THEN THE LIGHT WAS OFF. I'VE HAD THE CAR NOW FOR 10 YEARS THIS DECEMBER. I CAN'T RECALL A TIME MY AIRBAG LIGHT HAS NOT BEEN ON. JUST RECENTLY I STARTED RESEARCHING AND FOUND THEIR IS A SHORT WIRE UNDER THE DRIVERS SEAT AND IT HAS A LITTLE GRAY PRONG ON IT. THE GRAY PRONG NEEDS TO BE GROUNDED AND IT SHOULD BE ATTACHED THE BARS THE SEAT SLIDES BACK AND FORTH ON. I STUCK THE GRAY PLUG IN AND THE AIRBAG LIGHT WENT OUT. THE ONLY PROBLEM IS EVERY TIME YOU MOVE THE SEAT IT PUSHES THE GRAY PLUG DOWN AND EVENTUALLY IT WILL COME BACK ON AND I WILL HAVE TO FIX IT AGAIN. FORD NEEDS TO CORRECT THIS PROBLEM. THE PROBLEM IS AN EASY FIX AND I DON'T UNDERSTAND WHY THEY DON'T CHANGE THE PLUG OR MAKE A LONGER CORD. FORD NEEDS TO FIX THE PROBLEM. I LOVE MY CAR BUT HATE THE FRUSTRATION. *JB
Source: NHTSA WEB SITE -
2002 FORD ESCAPE- POST FALLS, ID
THE PASSENGER SIDE DOOR BECAME STUCK IN THE LOCK POTION AND YOU CAN NO LONGER OPEN THAT DOOR AT ALL. YOU CAN'T UNLOCK THE ETHER. THE DOOR DOES NOT OPEN FROM INSIDE, OR OUTSIDE OF THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2002 FORD ESCAPE- SOUTH WINGHAM , CT
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTI-LOCK: CONTROL UNIT/MODULE) WAS RECEIVED JANUARY 2012. THE DEALER STATED THAT THE PART WOULD NOT BECOME AVAILABLE UNTIL THE END OF JUNE. THE MANUFACTURER ALSO ADVISED THE CONTACT THAT THE PART WAS NOT READILY AVAILABLE. THE CONTACT STATED THAT THE RECALL HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 98,000. THE CONSUMER WOULD LIKE THE SEAL REPLACED ON THE MASTER CYLINDER. UPDATED 07/12/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD ESCAPE- AGUSTA, GA
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT WAS TRAVELING 35 MPH WHEN THE ENGINE BEGAN MAKING A KNOCKING NOISE. THE CONTACT STATED THAT SEAT VALVE FAILED AND CAUSED THE PISTONS TO FAIL. THE CONTACT STATED THAT THE FAILURE CAUSED THE VEHICLE TO RUN POORLY AND SLOWER THAN NORMAL. THE DEALER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO KNOWN RECALLS FOR THE VEHICLE AND THAT THE ENGINE HAD TO BE REPLACED BECAUSE IT WAS NOT REPAIRABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 FORD ESCAPE- DURHAM , NC
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE ABS WARNING LIGHT REMAINED ILLUMINATED AND THE ABS MOTOR CONTINUED RUNNING ONCE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE HYDRAULIC CONTROL UNIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE) PRIOR TO THE FAILURE. THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL WITHIN A REASONABLE TIME PERIOD AND BELIEVED THAT THE FAILURE WAS CAUSED BY THE LACK OF RECALL SERVICE. THE MANUFACTURE WAS CONTACTED AND DENIED ANY ASSISTANCE WITH REPAIRS, STATING THAT THE HYDRAULIC CONTROL UNIT WAS NOT ASSOCIATED WITH THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD ESCAPE- ACCOKEEK, MD
I PURCHASED MY ESCAPE IN 2004, WITH 15,000. MILES. SHORTLY AFTER THAT I RECEIVED AN NOTICED THAT IT HAD BEEN RECALLED FOR SOMETHING WITH THE SAFETY BELT WHICH THEY REPLACED/REPAIRED FRR OF CHARGE. NOW THE AIRBAG LIGHT CAME ON AND THE DEALER TOLD ME IT WAS SOME TYPE OF SENOR, AND IT WOULD COST ABOUT 250.00 TO FIX. NOW THE AIRBAG LIGHT IS OFF BUT THE CHIME REMAINS. I HAVE BEEN OBSERVING THAT THIS ISSUE ONE OF SAFETY, AND IT ISN'T THE FIRST COMPLAINT. WHEN WILL FORD GET OFF THEIR CORPORATE BEHIND AND GET THIS FIXED BEFORE SOMEONE GETS KILLED? *TR
Source: NHTSA WEB SITE -
2002 FORD ESCAPE- WATERFORD, CT
2002 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL *TGW THE CONSUMER STATED HE HAS NOT RECEIVED ANY TYPE OF CORRESPONDENCE AS TO WHEN HE CAN HAVE THE RECALL PERFORMED ON HIS VEHICLE. RECALL # 07V156000 *JB
Source: CONSUMER LETTER -
2002 FORD ESCAPE- VERNON ROCKVILLE, CT
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE). THE MANUFACTURER WAS NOTIFIED ON MARCH 26, 2012 AND INFORMED THE CONTACT THAT THE PART WAS UNAVAILABLE. AN AUTHORIZED DEALER WAS RECENTLY NOTIFIED AND THEY WERE ALSO UNCERTAIN WHEN THE PART WOULD BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD ESCAPE- NEWARK, NY
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE REAR LIFT-GATE LATCH WAS INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED NHTSA RECALL CAMPAIGN ID NUMBER: 04V602000 COMPONENT: LATCHES/LOCKS/LINKAGES: DOORS: LATCH WAS RELATED, HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT WILL BE RESPONSIBLE FOR THE REPAIR COST OF $85. THE MANUFACTURER WAS NOTIFIED AND STATED THE RECALL DID NOT INCLUDE HER VIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE