2004 FORD ESCAPE Complaints

WE JUST PURCHASED THIS VEHICLE . W E KNEW ABOUT A PAINT ISSUE BENEATH THE HATCH WINDOW. TOOK THE VEHICLE TO A VERY REPUTABLE GLASS AND BODY SHOP . THE SHOP OWNER IMMEDIATELY WENT TO THE RIGHT REAR WHEEL WELL AND TOLD US TO LOOK AT IT . THE AREA BEHIND THE TIRE IS VERY EATEN WITH RUST. A GOOD SIZED HOLE EXISTS EXTENDING TO THE SHOCK AND STRUT. THE SHOP OWNER SAID THAT HE HAS SEEN MANY OF THEM. ALWAYS THE SAME WHEEL WELL AND NOWHERE ELSE. ASSUREDLY THE STRUT AND SHOCK ARE COMPROMISED. HE SAID THAT HE ALMOST ALWAYS SEES THIS ON THE ESCAPES. THE PREVIOUS OWNER WAS EXTREMELY METICULOUS ABOUT SERVICING AND UPKEEP WITH THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE REAR WHEEL WELD BECAME FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE REAR WHEEL WELD NEEDED TO BE REPLACED. NO REPAIRS WERE DONE TO THE VEHICLE. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT WAS 110,000.

I WAS DRIVING HOME ON THE HIGHWAY AND ALL OF A SUDDEN MY CAR PULLED REALLY HARD TO THE RIGHT SIDE AND STARTED MAKING A LOUD HORRIBLE NOISE. EVERYTIME I WOULD HIT A BUMP, IT PULLED THE CAR. I MADE IT HOME AND HAD IT LOOKED AT. MY REAR PASSENGER WHEEL WELL WAS RUSTED SO BAD THAT MY SHOCK WENT RIGHT THROUGH IT. ALL OF THE OTHER WHEEL WELLS ARE JUST FINE AND APPEAR TO STILL BE COATED. *JS

RIGHT FRONT WHEEL SEPARATED FROM METAL ATTACHMENT, PRESUMABLY A RUST-THROUGH FAILURE. *JS

I WAS DRIVING DOWN THE ROAD WHEN I HIT A POT HOLE. THE BODY/FRAME PART OF THE PASSENGER SIDE REAR WHEEL WELL BROKE LOOSE AROUND THE REAR PASSENGER SHOCK. SO THERE IS NOTHING HOLDING THE SHOCK IN PLACE. IT IS CAUSING FURTHER DAMAGE TO THE AREA. THE BODY/FRAME HAS DETERIORATED IN THAT AREA. I CANNOT DRIVE MY VEHICLE. FORD HAS ISSUED A RECALL FOR THE FRONT END RUSTING PREMATURELY AND CAUSING DAMAGE. BUT, I THINK THIS IS THE SAME REASON. *TR

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT UPON INSPECTION, SHE WAS ADVISED THAT THE SUB FRAME WAS COMPLETELY COVERED WITH RUST AND HAD BECOME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE REAR SUB FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 180,000.

THE RIGHT REAR WHEEL HOUSING WAS TOTALLY CORRODED AWAY. AFTER RESEARCHING ONLINE FOUND MANY WITH THE SAME PROBLEM. THE OTHER THREE WHEEL HOUSINGS WERE IN GOOD CONDITION WITHOUT RUST. I TOOK SUV TO WOLTZ & WIND FORD IN HEIDELBURG, PA WHERE THEY TOLD ME THAT THEIR SUPPLY OF THIS PART WAS USED UP AND FORD WAS NOT MAKING ANY AT THAT TIME. THE REAR HOUSINGS SUPPORT THE REAR SHOCKS AND "COULD HAVE" CAUSED A SEVERE ACCIDENT. IT TOOK 3 1/2 MONTHS BEFORE PART WAS REPLACED. OF COURSE FORD DOWN PLAYS THE SEVERITY OF THE PROBLEM AND I WAS GIVEN A TOTAL RUN-A-ROUND BY THE DEALERSHIP AND WITH FORDS CUSTOMER SERVICE. I AM 78 YEARS OLD WIDOW WHO DREADS TO THINK WHAT "COULD HAVE" HAPPENED. PLEASE DO NOT WAIT UNTIL SOMEONE GETS KILLS TO MAKE THIS A PRIORITY. YOU MAY SPEAK TO MYSELF OR MY SON-IN-LAW [XXX] WHO HAS BEEN HELPING WITH THIS MESS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TRANSMISSION BROKE IN THE YEAR2008 AND THEN AGAIN IN LESS THEN 18 MONTHS LATER. THE CAR WE AS NOT EVEN 5YEARS OLD. TWO TRANSMISSION JOB. FORD NEED TO DO RECALL ON THE TRANSMISSION. SPOKE TO OTHER OWNERS AND THEY HAD PROBLEMS TOO. I WILL LET THEMKNOW WHERE TO FILE COMPLAINT. FORD KNOWS THEIR IS PROBLEM WITH THE TRANSMISSION BUT WON'T ADMIT TO IT BECAUSE IT IS A SO COSTLY FOR THEM TO FIX IT. *TR

THE AIR BAG LIGHT FLASHES CODE 46 AND STAYS ON, WILL NOT GO OFF. TAKEN IT TO FORD DEALERSHIP 3 TIMES DOES NOT FIX PROBLEM. I HAVE RESEARCHED THIS ISSUE AND IT IS VERY WIDESPREAD PROBLEM AND SHOULD BE A RECALL. THIS IS DEFINITELY A SAFETY ISSUE! PLEASE DO A RECALL ON THIS PROBLEM!!! *TR

THE VEHICLE WILL NOT DECELERATE. IT IS OK WHEN YOU FIRST START IT, BUT THE FIRST TIME YOU PUSH THE ACCELERATOR AND LET OFF IT WILL NOT DECELERATE. YOU MUST HOLD THE BRAKE. IF YOU LET GO OF THE BRAKE IT WILL SURGE. VERY DANGEROUS. *TR