2014 FORD ESCAPE Complaints

The control visual display above the steering column went totally white. I noticed that there is a recall for this same defect on 2014 Ford Escapes, but the dealer checked and said my vehicle wasn’t included in this recall. This display shows you all important functions your car is doing, but being it is pure white you cannot tell a lot of important information that you would normally see.

The contact owns a 2014 Ford Escape. The contact stated that on several occasions while driving at various speeds, the transmission shifted hard from third and fourth gear, and the vehicle jerked abnormally. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. On another occasion, the contact stated that while pulling out of a gas station, the steering wheel became stiff. The vehicle was shifted into reverse and steered out of the spot by a gentleman passing by. He steering wheel was adjusted and placed in the vehicle was shifted into drive(D). The contact also stated that the "Steering Assist Fault - Service Required" message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 148,000.

The contact owns a 2014 Ford Escape. The contact stated while driving 25 MPH, the vehicle lost power steering functionality inadvertently. The contact was able to drive to the nearby residence. The contact stated that upon restarting the vehicle, a message indicating a power steering assist failure was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 143,000.

The transmission on my 2014 Ford Escape went totally bad at 91,000 miles. I had to replace the transmission at a cost of $6,780. I have read that this has happened to many 2014 Ford Escapes with low mileage. There should be a recall on this vehicle.

The contact owns a 2014 Ford Escape. The contact stated while driving 25 MPH, the engine overheated and the vehicle stalled, nearly causing a crash. The messages "Engine Coolant Low" and “Overheating - Safety Stop" were displayed. The vehicle was towed to an independent mechanic, where it was diagnosed that the cylinder head was fractured, causing oil intrusion in the engine. The contact stated that the mechanic took the engine apart and replaced the cylinder head. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to restart. The contact was able to restart the vehicle after several attempts. The contact activated the hazard lights and drove the vehicle. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000.

The contact owns a 2014 Ford Escape. The contact stated that while driving approximately 25 MPH, the message "Engine Overheated" was displayed and the vehicle started losing motive power and stalled. The vehicle was towed to the local mechanic who diagnosed and determined that the cylinder head was cracked and needed to be replaced. The vehicle was repaired but approximately three months later the failure reoccurred, and the vehicle was towed to the local dealer. The vehicle was not yet repaired. No further information was available. The failure mileage was approximately 120,000.

The contact's daughter owns a 2014 Ford Escape. The contact stated that the battery was drained. The vehicle was taken to an independent mechanic, who determined that the battery needed to be replaced. The battery was replaced. The contact stated that while her daughter was driving at 35 MPH, the power steering became inoperable. The driver pulled over, turned the steering wheel to the right, and turned on the flasher. The power steering and engine warning lights became illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no recall coverage for the vehicle and referred the contact to the NHTSA Hotline. The failure mileage was approximately 87,000.

Vehicle is have coolant intrusion through cylinder walls. Car is overheating and burning coolant, large amounts of white smoke coming from tailpipe.

The contact owns a 2014 Ford Escape. The contact stated while driving 70 MPH at night, the center information console failed to display an image as well as pertinent vehicle safety information. The contact then became aware that the headlights were not functioning. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 48,000. The VIN was not available.

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle was sputtering and hesitating. The contact stated that the failure also occurred during start-up. The message low coolant level was displayed, and the check engine warning light was illuminated. The vehicle had been taken to a certified mechanic where it was diagnosed that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was returned to the mechanic where it was diagnosed and determined that the head gasket had failed, and there was a fracture in the engine and there was a coolant and exhaust odor. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The failure mileage was 130,000.