2015 FORD ESCAPE Complaints

Vehicle Information Make: Ford Model: Escape Model Year: 2015 Component: Power Train (Transmission) Date of Incident (approximate): 2021 (first signs) — Ongoing I purchased my 2015 Ford Escape new in 2015. Around 2021, I began experiencing intermittent stalling issues. If I ran errands and made multiple short trips, the vehicle would sometimes stall after restarting, especially on the second or third trip. If I allowed the car to rest between trips, the problem would occasionally not occur. I reported the issue to Briarwood Ford multiple times. Each time, they told me they couldn't replicate the problem and, since the check engine light wasn’t on, there was "no issue." Eventually, the check engine light did activate. Briarwood Ford then replaced an airflow valve, kept the car for a few days, but again said they couldn’t replicate the stalling. Shortly after that, following a standard oil change, the transmission failed completely. I contacted several dealerships before having the vehicle towed to Hillsdale Ford. They took approximately four weeks to replace the transmission, which cost me $7,000 out of pocket. Even after the transmission replacement, the car continued to drive poorly. It began accelerating inconsistently, sometimes surging or hesitating, and I noticed a burning smell. I informed the dealer, and they said there was a recall involving a brushless component, which they replaced. However, they said they couldn't detect any burning odor. Now, three years later, the vehicle still doesn’t accelerate smoothly. It’s overly sensitive to throttle input and sometimes seems to hesitate or get stuck when trying to accelerate. I am concerned that this ongoing issue is part of a larger safety problem related to the transmission or powertrain that Ford has not addressed properly

The contact owns a 2015 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to the dealer, and was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was towed to an independent mechanic, who also determined that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2015 Ford Escape. The contact stated that, while in reverse, the back-over prevention camera displayed a black screen. The back-up prevention camera alarm sounded off, and the safety system advised the driver to look out for objects in the rear of the vehicle, without the transmission being shifted into reverse. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Escape. The contact stated that while at a red light, the vehicle shut off unintendedly. The contact shifted to neutral to keep the vehicle running. While in reverse, the vehicle started to shake abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission was hot and was welded to an unstated object, and there was a leak coming from the vehicle. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2015 Ford Escape. The contact stated that while driving, the vehicle failed to exceed 40 MPH. The contact stated that several unknown warning lights were illuminated before the vehicle stalled. The vehicle was restarted and was driven 10-ft and stalled again. The vehicle was towed to a dealer where it was diagnosed that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 89,000.

Overheated due to an internal coolant / antifreeze leak that allows coolant to enter into the cylinders of the engine. This is a known manufacturer's defect that has caused total engine failure and required replacement of the engine block. Mechanic quoted $13,000, more than the value of the car.

My TRANSMISSION AND ELECTRICAL.. HOW'S A VEHICLE MADE WITH "NO DIP STICK"?? AND MY "ONLY GOES TO A FORD CAR SERVICE CENTER..????????????????????

The contacts daughter owns a 2015 Ford Escape. The contact stated that on several occasions while driving at various speeds, there was blue smoke coming from the tailpipe and the " Transmission Failure" message was displayed. The vehicle was steered the side of the road and restarted but failed to accelerate above 20 MPH. The vehicle was taken to a relatives residence where the vehicle remained for several hours. The contact stated that when the vehicle was restarted, the vehicle operated normally. The vehicle was then towed to the residence. The contact stated that two days later when his daughter started the vehicle and shifted to drive(D), the vehicle failed to accelerate. The contact stated that his daughter shifted the gear shifter from drive(D) to park(P) several times before the vehicle accelerated as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Escape. The contact stated that while at a red light, the vehicle failed to move forward. There were no warning lights illuminated. The vehicle was towed to a transmission shop where it was determined that the transmission needed to be replaced. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred the contact to the NHTSA Hotline. The failure mileage was approximately 116,000.

The contact owns a 2015 Ford Escape. The contact stated while driving 2 MPH, the vehicle failed to respond as needed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle with transmission failure. The contact contacted the dealer; however, the vehicle was not taken to the dealer. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and a claim was submitted. The failure mileage was approximately 103,000.