2002 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) FIVE MONTHS AGO BUT THE DEALER DID NOT HAVE THE PARTS TO REPAIR THE VEHICLE. THE CONTACT WAS FORCED TO PARK HIS VEHICLE OUTSIDE DUE TO THE RISK OF A FIRE. THE MANUFACTURER WAS CONTACTED AND THEY ALSO STATED THE PARTS WERE UNAVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 136,000.

DEAR NHTSA: I RECEIVED A RECALL NOTICE IN JANUARY 2012 FOR MY 2002 FORD ESCAPE. A POSSIBLE ELECTRICAL SHORT COULD OCCUR IN THE ANTI-LOCK BRAKE SYSTEM WHICH COULD RESULT IN A FIRE. BECAUSE OF THIS SAFETY ISSUE, OWNERS WERE INSTRUCTED TO PARK THEIR CARS AWAY FROM STRUCTURES TO PREVENT POSSIBLE FIRE FROM SPREADING. .FOR THE LAST FOUR MONTHS FORD HAS BEEN TELLING US THAT PARTS ARE UNAVAILABLE AND THEY DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. IT SEEMS THAT FORD HAS NO REGARD FOR THE SAFETY OF THEIR CUSTOMERS. THEY CERTAINLY DO NOT CARE ABOUT THE INCONVENIENCE THIS IS CAUSING THEIR CUSTOMERS. I HAVE BEEN UNABLE TO USE MY GARAGE SINCE JANUARY AND HAVE BEEN PARKING MY CAR AWAY FROM STRUCTURES AND OTHER VEHICLES. I CANNOT SELL OR TRADE MY VEHICLE. YESTERDAY,FORD CUSTOMER SERVICE TOLD ME THAT PARTS SHOULD BE AVAILABLE BY THE SECOND QUARTER OF THIS YEAR, ALTHOUGH THEY CANNOT GUARANTEE IT. PLEASE NOTE, I SPOKE TO FORD TWO MONTHS AGO AND WAS TOLD PARTS WOULD BE AVAILABLE BY APRIL. I AM GETTING THE IMPRESSION THIS IS NOT AT ALL A PRIORITY FOR FORD. PLEASE CONTACT FORD AND FIND OUT WHY NOTHING IS BEING DONE TO FIX THIS SAFETY ISSUE. PLEASE FEEL FREE TO CONTACT ME IF YOU WOULD LIKE ANY ADDITIONAL INFORMATION. THANK YOU... UPDATED 05/31/12 *BF CONSUMER STATES THEY HAVEN'T BEEN ABLE TO PARK IN THEIR GARAGE SINCE JANUARY AND THEIR PATIENCE HAS RUN ITS COURSE. CONSUMER HAD SPOKEN TO THEIR INSURANCE COMPANY AND INSURANCE COMPANY MAY NOT PAYOUT IF CAR CATCHES FIRE BECAUSE OF FORD'S NEGLIGENCE. UPDATED 6/6/12 *SD *TR

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WHEEL WELL AND THE SUB FRAME HAD RUSTED OUT. THE CONTACT WAS INFORMED BY THEIR MECHANIC THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE HAD NOT BEEN INSPECTED BY THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 160,000. UPDATED 05/23/12

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT A BURNING ODOR WAS EXHIBITED FORM THE VEHICLE WHILE DRIVING 70 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THERE WERE TWO LEAKS COMING FROM THE ENGINE. THE VEHICLE WAS REPAIRED HOWEVER, THE BURNING ODOR REMAINED AFTER THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) BUT WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE TO REPAIR THE VEHICLE UNTIL THE SECOND QUARTER OF 2012. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED FORD TOLD HER THAT THE PARTS FOR NHTSA RECALL CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTI-LOCK: CONTROL UNIT/MODULE) WERE NOT AVAILABLE AND THE MANUFACTURER DID NOT GIVE A TIME FRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER STATED THAT EVEN THOUGH IT STATES IN THE RECALL THAT THE VEHICLE MAY CATCH FIRE, IT WAS SAFE TO DRIVE. THE CURRENT MILEAGE WAS 100,000. UPDATED 07/06/12 *BF UPDATED 08/02/12

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED OUTSIDE OF HER HOME WHEN SHE NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE SMOKE CLEARED WITHIN MOMENTS, BEFORE THE CONTACT COULD REACH THE VEHICLE AND INVESTIGATE. THE VEHICLE WAS TAKEN AND LEFT WITH THE DEALER. THE DEALER LATER CONTACTED THE OWNER OF THE VEHICLE TO INFORM HIM THAT THE VEHICLE HAD EXPLODED WHILE AT THE DEALER AND DAMAGED FIVE OTHER VEHICLES. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGE WAS 99,000. UPDATED 05/24/12*LJ

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). AN AUTHORIZED DEALER AND THE MANUFACTURER WERE NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE CONTACT ALSO STATED THAT THE BRAKES SHUTTERED WHENEVER THEY WERE APPLIED AND THE ANTI LOCK BRAKE LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 134,000.

WHILE FILLING GAS TANK HEARD A LOUD POP,AFTER ARRIVING AT DESTINATION HAD SOMEONE LOOK UNDER CAR AND DISCOVERED TANK STRAPS RUSTED AND BROKE LEAVING NOTHING TO HOLD GAS TANK IN PLACE. NO OTHER RUSTY OR RUSTED PARTS UNDER CAR. HAD DEALER REPAIR AT A COST OF $725. *TR

RECEIVED A RECALL NOTICE IN FEB FROM FORD (RECALL ID 12V00500 - ISSUED JAN 2012). INDICATED POTENTIAL PROBLEMS WITH BRAKE FLUIDS LEAKS THAT COULD CAUSE SHORTS IN THE ABS ELECTRONICS. WE CONTACTED DEALER. NO PARTS AVAILABLE YET. OUR ABS AND BRAKE INDICATORS CAME ON IN MARCH AS DESCRIBED IN THE RECALL NOTICE. FORD STILL SAID THAT RECALL SHOWS SAFE TO DRIVE, JUST DON'T PARK IN THE GARAGE DUE TO POTENTIAL FIRES. LAST NIGHT, DROVE HOME AND PARKED (IN THE DRIVEWAY). UNLOADED SOME STUFF FROM CAR... NO PROBLEMS NOTICED. CAME OUT OF HOUSE ABOUT 15 MINUTES LATER TO UNLOAD STUFF FROM CAR AND FOUND IT SMELLING OF HOT ELECTRICAL SYSTEM, AND SMOKE COMING FROM HOOD. USED HOSE TO COOL DOWN UNDER HOOD, WHILE I FOUND WRENCH AND UNHOOKED THE BATTERY. SMOKE WAS COMING FROM ALL SIDES UNDER AND BEHIND ENGINE BLOCK. ONCE BATTERY DISCONNECTED THE SMOKING STOPPED. CALLING FORD CORPORATE, LOCAL DEALER, AND INSURANCE THIS MORNING TO SEE WHAT TO DO NEXT. *TR

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING BRAKE FLUID. THE CONTACT ALSO STATED THAT HE EVENTUALLY RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE), WHICH ADDRESSED THE FAILURE. AN AUTHORIZED DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS WERE NOT AVAILABLE. THEY WERE UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92,000.