2015 FORD ESCAPE Complaints

Older man pulled out in front of me, I t-boned his truck going 47 mph. His insurance totaled it. The airbags never deployed.

Catastrophic Hood Latch Assembly breakage. Assembly came off car. The Hood then flew back onto windshield completely destroying it. Safety Latch was also detached. Hood latch Assembly was on top of motor after car was stopped. There were no warnings lamps, messages or any other symptoms of this problem prior to failure. The car has not been inspected by anyone yet, but there are photos showing the damage and the parts are also available for inspection. Safety concerns: Hood coming back on to windshield due to this parts failure could cause catastrophic injuries or death especially at interstate speeds.

My transmission is failing and needs replaced at only 81K miles. This is a closed transmission (no dipstick) to check fluid levels or quality. The owner’s manual states it doesn’t need transmission fluid replacement for 150K miles. There were no warning lights or symptoms prior to the time I had the transmission checked. This could cause problems if the transmission fails completely while being driven.

The contact's mother owns a 2015 Ford Escape. The contact stated that while approaching the vehicle, he observed what appeared to be thousands of bubbles forming on the front windshield. The contact stated that the windshield was delaminating. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 72,000.

The contact owns a 2015 Ford Escape. The contact stated that while her mother was driving at an undisclosed speed, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. In addition, the contact stated that her mother smelled an abnormal burning odor coming from the vehicle. No warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

The door panel falls off the door very easily and then becomes stuck. The door cannot open due to the panel catching on the floor of the car. This is dangerous to have a door that does not work. I brought my car to Ford to get this fixed and after having my car for 6 days, the next time I drove on the freeway it fell off again and has the same problem. I've seen multiple reports of this

rack & pinion, and power steering assist fault. I am writing to bring to your attention a critical safety issue I recently encountered with my 2015 Ford Escape. I am deeply concerned about the lack of response and accountability from Ford regarding this matter, and I kindly request your assistance in addressing this potentially life-threatening problem. During a recent incident, my vehicle's power steering suddenly failed, rendering the car extremely difficult to maneuver. The lack of power steering made it nearly impossible for me to maintain a straight line, let alone perform any evasive maneuvers to avoid potential hazards on the road. Fortunately, this incident occurred in a drive-thru, and my children were not present in the vehicle at the time. I dread to think of the consequences if this failure had happened while driving at higher speeds or in a more critical situation. Upon taking my car to the Ford dealership for inspection and repair, I was shocked to learn that the power steering issue is not covered under my warranty. The dealership informed me that because my vehicle has exceeded 60,000 miles and is now over four years old, it falls outside the warranty coverage. I find it deeply troubling that Ford refuses to acknowledge the obvious flaw in the design of the car's power steering system, especially when comparable Ford models such as the 2011-2013 Fusion have been recalled for the exact same issue. As a loyal Ford customer, I implore you to thoroughly investigate and address this widespread problem, not only for my own sake but also for the safety and well-being of countless other Ford owners who may be facing similar risks. This dangerous design flaw poses a significant threat to drivers and their passengers, and it is utterly irresponsible for Ford to shirk responsibility and shift the financial burden onto the customers.

The contact owns a 2015 Ford Escape. The contact stated that on several occasions while driving at high speeds, there was smoke coming from the engine compartment and from the exhaust pipes. The check engine warning light was illuminated. The contact used a handheld scanner to retrieve DTC: P1299 (Cylinder Head Temperature Sensor Detected Engine Overheating Condition). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 200,000.

After getting gas in car wife started car and attempted to pull from gas pump. Steering was hard to steer and information light illuminated.(Steering assist fault Service required). This by some may not be considered a safety issue, but if it happens in heavy traffic this could be very serious to other drivers around you. Reading all the reports and seeing the other model years ford has recalled for steering. I believe that ford should issue a recall or at least reimburse owners for the cost of replacement.

The contact owns a 2015 Ford Escape. The contact stated while starting the vehicle, while driving or while reversing from a complete stop, the vehicle made an abnormally loud whining sound. Additionally, the contact stated while accelerating from a complete stop, the vehicle temporarily responded as needed. The contact stated that the vehicle then jerked, lost motive power, and failed to exceed 2-3 MPH. The malfunction warning light and the check engine warning light were illuminated. Additionally, the contact stated that the message "Passenger Air Bag Off" was displayed while the front passenger's seat was occupied. The contact stated that the failure recurred while her son was test-driving the vehicle. The contact's son was able to check the transmission fluid level and confirmed that no issue was found. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 118,000.