2016 FORD ESCAPE Complaints

The contact owns a 2016 Ford Escape. The contact stated that while driving 40 MPH, the temperature gauge indicated that the engine was overheating before the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failure persisted. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into cylinder #4 had resulted in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 65,000.

My steering wheel became loose on my 2016 Ford Escape while driving the car. I went home due to this safety hazard so not to cause a major accident. I went online to see if there was a recall on my car for this safety item. I found out my car had no recalls however, the 2014-2018 Ford Fusion and the Lincoln MKZ were recall for steering wheels detachments. I went to Coggin Ford (Jacksonville, FL) to inspect my car. Ford did not find a recalls on my car and found the steering wheel bolt that holds the steering wheel to the steering column was loose. They removed the bolt and installed lock-tight just like in the recall of the other vehicles. I have a video of the loose steering wheel prior to delivering the car to Ford, Ford sent a video on the required service to fix the loose steering wheel, and I have invoice showing Ford repaired the loose steering wheel. I scanned the invoiced into the system. Ford service video is in an MP4 format and unable to change, if you give me an email address, I can forward the service request video to you to view. I took a video of the loose steering wheel with my cell phone however, the video is too large to forward in this document. If I could get a cell number, I could forward this video to you.

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.

The engine light came on so we took it to a mechanic. The diagnostic said "coolant leaking in cylander 1". We were told the engine was allowing coolant to leak into it (because of a design flaw known to Ford) and the only option was to completly replace it. That engine is no longer being manufactured and Ford won't help me in any way. My car has less than 70,000 miles on it and is undriveable. Total engine failure due to head gasket leak.

Faulty Switch. Windshield wipers don't work when I try to turn them on. While driving, they will randomly turn on by themselves and will not cut off until the vehicle is turned off. Waiting for a mechanic to get the part.

The contact called on behalf of her father who owns a 2016 Ford Escape. The contact stated that upon her father starting the vehicle, the transmission failed to shift into drive, with the “Service Vehicle Soon” warning light illuminated. The vehicle was towed to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the transmission assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

While driving my vehicle my vehicle would suddenly stall while in motion. This stalling happens while driving and has stalled in the middle of intersections causing passing vehicles to slam there breaks to avoid hitting me. In addition my vehicle has stalled and almost causing rear end collisions. There would be no warning signs or no lamps that turn on when it first stalls. After the initial stalling of the vehicle it would rough idle, tug and continue to stall. Until I get to a destination. A check engine lamp may turn on once in awhile but not always. If the mechanic shop is closed and I try to take my car the next day the lamp would be off and it would not stall anymore until I use it further. I have taken my car to a Napa when the engine lamp turned on and pulled a code for fuel pump. Although when I get it to my mechanic the light has turned off and they cant get a code from it. This has been happening for approximately a year now. It also seems to happen when fuel gets to quarter tank or less. This happens multiple times approximately 1-2 times everyb2 weeks.

When I put the car in reverse the back up camera glitches. It freezes, flips upside down, turns black, sometimes all of those things. The beeping sound does not warn when objects are near when this is happening. It happens about 95% of the time. The camera is only functional about 5% of the time. Due to this issue I have been in several near accidents

Ford has a huge recall of Escapes due to back-up cameras malfunctioning. My 2016 has been working and not working intermittently for some time now. I would like the 2016 Escapes to be included in the recall as well, but I believe they have only included those going back to 2020. A generic diagnostic machine has picked up the issue repeatedly. I will be having a Ford diagnostic service appointment this Friday for a different issue. The dashboard has begun to intermittently read "temporarily disabled" and "4-wheel drive" at which time the car acts like it is not in the right gear. The Ford Dealership has stated that they will also look at the back-up camera. Thank you.

Rear view Camera not displaying when put in reverse frequently or camera displaying but goes blank in the middle of backing up. This has been occurring for at least 3-4 months. It is very frightening as it takes my mind a second or two to comprehend the rearview camera has gone blank in the middle of backin up. The camera does not always have a problem but is too frequent. I have been I’ll so have not driven too much last 2 months but I am better now. Please add my vehicle to the Rearview recall.