2002 FORD ESCAPE Complaints

View complaints related to 2002 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 980 complaints submitted for the 2002 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD ESCAPE
    - NEPTUNE , NJ

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE.THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE) IN APRIL 2012. THE DEALER WAS CONTACTED AND ADVISED THAT THE PART NEEDED FOR RECALL REPAIRS WAS ON BACK ORDER AND WAS NOT AWARE OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE REPAIR EXPECTATIONS HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 147,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - NOKOMIS, FL

    SAFETY RECALL NOTICE 11S24.IT IS TAKING FORD WAY TOO LONG TO FIX THE PROBLEM.WE CALLED THEM TWICE AND TODAY FORD SAID MIGHT NOT HAVE PARTS UNTIL JUNE. *JS

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - OMAHA, NE

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE BUT TO NO AVAIL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC ADVISED THAT BRAKE FLUID WAS LEAKING AND CAUSED A SHORT IN THE BRAKE CONTROL MODULE. THE BRAKE CONTROL MODULE WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE MILEAGE WAS 147,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - SPRING HILL, FL

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) IN JANUARY, THE MANUFACTURER ADVISED THAT A SECOND LETTER WOULD BE SENT TO THE CONTACT IN APRIL TO ADVISED OF WHEN THE VEHICLE COULD BE REPAIRED. THE CONTACT NEVER RECEIVED THE LETTER AND CONTACTED THE LOCAL DEALER. THE DEALER STATED TO THE CONTACT THAT THE PARTS NEEDED TO PERFORM THE RECALL REPAIR WERE NOT READILY AVAILABLE AND COULD NOT PROVIDE AN ESTIMATED TIME OF AVAILABILITY. THE CONTACT WAS CONCERNED THAT THE VEHICLE WOULD EXHIBIT ONE OF THE RECALL CONSEQUENCES IF THE VEHICLE WAS NOT REPAIRED IN A REASONABLE TIME FRAME. THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - GOODLAND, KS

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. AFTER TAKING THE VEHICLE TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE), THE CONTACT WAS INFORMED THAT THE REPAIR PARTS WOULD NOT BECOME AVAILABLE UNTIL AFTER A SIX MONTH WAITING PERIOD. THE CONTACT STATED THAT THE TIME INVOLVED WITH HAVING TO WAIT TO HAVE THE DEFECT REPAIRED WAS UNSATISFACTORY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 136,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - LANCASTER, PA

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT SHE RECEIVED A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMEBR 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ). THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE NECESSARY PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT ABLE TO PROVIDE A TIME TABLE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT EXPRESSED CONCERN BECAUSE THE VEHICLE WAS GOING TO BE INSPECTED SOON AND SHE FEARED THE POTENTIAL FIRE HAZARD. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - BOYDS, MD

    BRAKES ARE LIKE HITTING A BRICK SOMETIMES DON'T STOP YOU HAVE TO PUMP. AND IT FEELS LIKE ITS PUSHING BACK . BRAKE LIGHT IS ON. CALLED FORD ABOUT RECALL ON BRAKE ABS AND THEY SAY WE DON;T KNOW WHEN WE WILL HAVE THE PART PARK THE CA. THIS IS DANGEROUS I HAVE ONLY ONE VEHICLE AND HAVE TO DRIVE TO GET TO WORK. IS THERE NO ALTERNATIVE? WHAT ELSE CAN BE DONE FORD GETS AWAY WITH SO MUCH!!! WILL FORD REIMBURSE FOR A RENTAL UNTIL THIS IS FIXED??

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - AVELLA, PA

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT WAS DRIVING 35 MPH WHEN THERE WAS AN ABNORMAL NOISE AND THE FUEL STRAPS FRACTURED, CAUSING THE FUEL TANK TO DETACH AND FALL TO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE FUEL STRAPS AND THE PLATE THAT HELD THE FUEL TANK IN PLACE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 109,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - GASTONIA, NC

    ON MARCH 7,2012, SOMEONE KNOCKED ON MY DOOR AND TOLD ME MY CAR WAS ON FIRE. IT HAD BEEN PARKED ON MY CARPORT FOR OVER 2 HOURS.THERE WAS AN ABS RECALL BUT I WAS TOLD BY MY LOCAL DEALERSHIP THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL AT LEAST JULY, MAYBE LONGER.THEY ALSO INFORMED ME THAT THE VEHICLE WOULD BE SAFE TO DRIVE SINCE I HAD NO PREVIOUS PROBLEMS WITH IT.THE ESCAPE WAS TOWED TO A SECURED LOCATION TO BE INSPECTED BY MY INSURANCE AND A FORD REP. NO CONCLUSSION @ THIS TIME. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - PARADISE, CA

    THE PROBLEM BEGAN WITH THE RPMS DROPPING TO UNDER 300 WHEN IDLING AT A STOP SIGN OR STOP LIGHT. VEHICLE WOULD ALSO DIE WITH NO WARNING. PROBLEM PROGRESSED TO REVVING UP TO OVER 4000 RPMS WHEN IN PARK EITHER AT FIRST START OR AFTER DRIVING AND SHIFTING INTO PARK. PROBLEM HAS PROGRESSED TO SURGING AND REVVING FROM NORMAL DRIVING SPEED OF 65 MPH AND 1500 RPMS TO 2500 RPMS FORCING ME TO BRAKE TO KEEP THE VEHICLE UNDER CONTROL OR AT THE POSTED SPEED LIMIT. PROBLEM HAS ALSO PROGRESSED THAT WHEN ATTEMPTING TO IDLE AT A STOP SIGN OR STOP LIGHT, RPMS WILL REMAIN ELEVATED AT 1500 FORCING ME TO BRAKE VERY HARD TO KEEP THE VEHICLE STOPPED. WHEN SHIFTING INTO PARK THE RPMS WILL REV UP TO 4200 RPMS. *TR

    Source: NHTSA WEB SITE