2004 FORD ESCAPE Complaints
View complaints related to 2004 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2004 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2004 FORD ESCAPE- MILFORD, DE
DRIVING DOWN ROAD AND THE RPMS ON MY 2004 ESCAPE JUMP UP. SO I TRY TO SLOW DOWN AND CAR KEEPS ACCELERATING. THROW CAR INTO PARK BECAUSE BRAKES WOULDN'T SLOW IT DOWN. EVER SITE I READ SAYS IT IS THE ACCELERATOR CABLE. SUPPOSEDLY THIS WAS REPLACED BY DEALER WHILE IN FOR AIR BAG INDICATOR LIGHT REPAIR IN DECEMBER 2012. UNDER RECALL. NOW WHEN I START VEHICLE RPMS JUMP, AND GET BURNING SMELL FROM MOTOR. CARS RPMS JUMP WHILE DRIVING DOWN ROAD ALSO. BATTERY AND ALTERNATOR WERE REPLACED IN MAY 2013 BUT SINCE THEY WERE REPLACED BATTERY INDICATOR LIGHT IS DIMLY LITE UPON ACCELERATING. I HAVE SPENT A FORTUNE ON THIS VEHICLE AND EVERY TIME I TURN AROUND IT NEEDS MORE WORK. I ALSO AFTER GETTING BATTERY AND ALTERNATOR REPLACED HAD TO PUT A NEW THROTTLE BODY COMPONENT IN BECAUSE MOTOR WAS RACING TO 3000 RPMS WHILE IN PARK OR WHILE FOOT WAS ON BREAK. PLEASE HELP. I AM SCARED TO DEATH TO DRIVE THIS VEHICLE LIKE IT IS. CAN NOT AFFORD TO PUT ANYMORE MONEY INTO IT EITHER. *TR
Source: NHTSA WEB SITE -
2004 FORD ESCAPE- DICKSON CITY, PA
THESE WAS A LOUD BANG WHEN DRIVING OVER SMALL BUMPS IN THE REAR PASSENGER SIDE WHEEL. WHEN I WAS HOME I CHECKED THE WHEEL WELL AND THE TOP SHOCK MOUNT WAS TOTALLY ROTTED THROUGH TO THE TRUCK AREA. THE MOUNT HOUSE IN THE BODY HAD BROKEN OFF AND DESTROYED THE INNER WHEEL WELL. *TR
Source: NHTSA WEB SITE -
2004 FORD ESCAPE- DAYTON, OH
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 80 MPH, THE VEHICLE CONTINUED TO ACCELERATE ALTHOUGH THE ACCELERATOR PEDAL WAS NOT DEPRESSED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER 12V353000 (ENGINE AND ENGINE COOLING , VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD ESCAPE- HACKENSACK, NJ
2004 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE ACCIDENT AND SAFETY RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE WAS TOTALED. SHE BELIEVED THE ACCIDENT, WAS DUE TO THE SAFETY RECALL.
Source: CONSUMER LETTER -
2004 FORD ESCAPE- BRANDON, FL
AT APPROXIMATELY 65 MPH ON A CROWDED INTERSTATE HIGHWAY, THE VEHICLE LOST POWER AND THE "CHECK ENGINE" LIGHT ILLUMINATED THE VEHICLE SLOWED AND I WAS ABLE TO PULL OFF THE HIGHWAY. AFTER SWITCHING THE ENGINE OFF AND WAITING A FEW MINUTES, I WAS ABLE TO START THE CAR AND MOVE FORWARD FOR ABOUT A MILE WHEN THE SAME THING HAPPENED. AFTER THE THIRD TIME THIS HAPPENED, I DECIDED THE CAR WAS TOO DANGEROUS TO DRIVE IN TRAFFIC AND PULLED OVER TO CALL A TOW TRUCK. THE CAR HAS LESS THAN 20,000 MILES ON IT. THE LOCAL FORD DEALER INDICATES NO RECALL HAS BEEN ISSUED FOR THIS SPECIFIC PROBLEM. LOSING SPEED IN FAST-MOVING HIGHWAY TRAFFIC IS EXTREMELY DANGEROUS; THANKFULLY THERE WAS NO ACCIDENT OR INJURY IN THIS CASE. *TR
Source: NHTSA WEB SITE -
-
2004 FORD ESCAPE- SAGINAW, MI
RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. DAUGHTER TOOK ME FOR A RIDE AND I SAT IN THE REAR OF THE VEHICLE TO TRY AND FIND THE SOURCE OF THE RATTLING. CHECKED THE STORAGE COMPARTMENT FOR THE SPARE, ALL OTHER PARTS AND COULD NOT DETERMINE THE SOURCE. THE NEXT DAY THE NOISE WAS MUCH MORE PRONOUNCED. TOOK IT TO A BODY SHOP AND THEY IMMEDIATELY FOUND THE SOURCE OF THE PROBLEM, THAT BEING A TOTALLY RUSTED OUT SHOCK/STRUT TOWER. THE BODY SHOP MANAGER SAID HE HAS SEEN THIS ON MULTIPLE ESCAPES. HE REFUSED TO QUOTE THE JOB AS HE DID NOT WANT TO BE LIABLE IN CASE IT DID NOT WORK OUT. *TR
Source: NHTSA WEB SITE -
2004 FORD ESCAPE- MONTGOMERY , IL
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE WAS HEARD FROM OUTSIDE THE REAR PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE SHOCKS AND STRUT MOUNT WERE COMPLETELY CORRODED. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 12/4/13*CN THE CONSUMER STATED THE RIGHT REAR SIDE OF THE SHOCK STRUT MOUNT RUSTED AWAY. UPDATED 12/12/13
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD ESCAPE- ANTIOCH, CA
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THE SEAT BELT WOULD NOT COMMUNICATE TO THE AIR BAG TO ACTIVATE WHILE ENGAGED. THE AIR BAG LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE WIRING SYSTEM TO THE SEAT BELT NEEDED TO BE REPLACED. THE DEALER DID NOT REPLACE THE WIRING SYSTEM. THE DEALER STATED THAT IN THE EVENT OF A CRASH, THE AIR BAGS POSSIBLY WOULD NOT DEPLOY. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD ESCAPE- CUYAHOGA FALLS, OH
TL* THE CONTACTS OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR END OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THERE WAS A HOLE ABOVE THE PASSENGER'S SIDE REAR BODY PANEL AND AS A RESULT, THE REAR PASSENGER'S SIDE STRUCTURE OF THE UNIBODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 112,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD ESCAPE- LAMARTINE, PA
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE SUB FRAME WAS COMPLETELY RUSTED AND HAD BECOME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE FRONT SUB FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 40,000. UPDATED 11/19/13*LJ UPDATED 11/29/2013 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE