2022 FORD ESCAPE Complaints

There is an open recall on my car that can fail the engine and also it poses a risk of fire and ford said that remedy will be available by october 2023. No remedy is available yet.

Ford Motor Company has not yet offered a remedy for the following recall within the timeline indicated in their recall notification: Manufacturer Recall Number23S27 NHTSA Recall Number 23V380 The recall notification states that the remedy is expected in October 2023 and is related to unpredictable catastrophic engine failure for hybrid and plugin hybrid vehicles. It is incumbent upon Ford to offer its remedy or begin to buy back impacted vehicles due to the public safety risk posed by this engine defect and significant distress to owners whose vehicles may sudden catastrophically fail and combust.

This vehicle has had the same recall for under hood fire risk two or three times. I have taken it in for all recalls but this one cannot be resolved. I contacted Ford in October and asked for help. I cannot get it fixed, I cannot sell the vehicle and now I’m scared to continue driving it. Ford refused to buy it back and I feel this has gone in long enough. Please help me fight Ford and get this resolved! Thank you.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact stated while driving at various speeds, the rear hatch independently opened without warning. The contact also stated that the hatch would independently close shut while loading items into the vehicle. The contact stated that he had been struck on the head several times due to the failure. The dealer was notified of the failure and an appointment was scheduled for an inspection. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Received a safety recall early June 2023 advising of potential premature engine failure increasing the risk of a fire. Parts were anticipated to be available by October 2023. No updates received.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I purchased this 2022 Ford Escape plug-in hybrid vehicle New in October 2022. In May 2023 I received a recall notice 23S27 / NHTSA Recall 23V380 from Ford Motor Company. According to this recall notice, the parts for the repair to the Engine were expected to be available in October 2023. I have not received any further communication from Ford Motor Company regarding this recall and it is now November 2023. This exceeds a reasonable time to expect repair of this defect. In addition, entering my vehicle information into the Kelley Blue Book web site showed that there are 6 recalls associated with my vehicle. However, entering the VIN number (absolutely correctly) at this NHTSA web site yields: "An error occurred with your request. Recall information for your vehicle is not available at this time. Please contact Ford Motor Company by phone at 1-866-436-7332 or go to their website http://www.Fordowner.com for recall information about your vehicle." I Called the Ford Motor Company number listed by NHTSA above (866-436-7332) and entered the recall notice number listed on the recall notice, 23S27 (as instructed as 23727), and the automated system reply is: "We did not recognize that entry." I searched under owner.ford.com, clicked on recalls and entered my VIN and found 2 recalls which included this one (23S27 / NHTSA Recall 23V380). For both recalls, it states: "Recall incomplete, remedy not yet available." This exceeds a reasonable time for correction of this defect. It is especially important that this be corrected soon as an UNDER HOOD FIRE and SUDDEN LOSS OF POWER are MAJOR SAFETY CONCERNS.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while his wife was driving approximately 65-70 MPH, the low oil pressure message illuminated. The vehicle experienced reduced engine power with unknown messages and warning lights illuminated. The contact stated that white smoke was coming from the vehicle. The driver coasted to the side of the road and became aware that there was oil leaking out of the vehicle. The vehicle was towed to the dealer. The manufacturer was made aware of the issue. The approximate failure mileage was 30,000. VIN tool confirms parts not available.