2002 FORD ESCAPE Complaints
View complaints related to 2002 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 980 complaints submitted for the 2002 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 FORD ESCAPE- CROTON, OH
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING OR PASSING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL JAMMED. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOOR, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT WAS THEN ABLE TO TURN THE IGNITION OFF AND STOP THE VEHICLE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC AND THEY INFORMED THE CONTACT THAT THE CRUISE CONTROL CABLE WAS THE CAUSE OF THE FAILURE. THE CRUISE CONTROL CABLE WAS DISCONNECTED TO REMEDY THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. UPDATED 04/19/2012*LJ THE CONSUMER STATED THE CRUISE CONTROL CABLE WAS DISCONNECTED AFTER THE 4TH OCCURRENCE.UPDATED 04/30/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD ESCAPE- LAUREL , MD
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE BRAKES FAILED. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL # 07E023000. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 155,000. UPDATED 04/06/12*LJ THE CONSUMER STATED BRAKE FLUID WAS LEAKING FROM THE MASTER CYLINDER. UPDATED 04/16/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD ESCAPE- AUSTIN, TX
CPSC#I1220674A. 2002 FORD ESCAPE. CONSUMER STATED SHE RECEIVED A LETTER INFORMING HERE THERE WAS A SAFETY RECALL 11S24 ON HER CAR. *LN THE CONSUMER STATED THE RECALL WAS FOR A FAULTY ABS RELAY. THE CONSUMER WAS INFORMED THE PARTS WOULD NOT BE AVAILABLE UNTIL LATE SPRING 2012. THE CONSUMER WAS ADVISED TO PARK THE VEHICLE OUTDOORS AWAY FROM STRUCTURES, AS THE DEFECT COULD RESULT IN A FIRE EVEN AFTER THE VEHICLE WAS TURNED OFF. *JB UPDATED VOQ 03/15/12
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD ESCAPE- RICHMOND, VA
TOOK THE VEHICLE INTO FORD TO ADJUST BRAKES BECAUSE THE FELT MUSHY AND PEDAL TRAVELED TO THE FLOOR. FORD ADJUSTED THE BRAKES, FOUND A CRACKED BRAKE LINE, AND BLEED THE BRAKES AND CHARGED $260. TWO WEEKS LATER THE SAME PROBLEM OCCURRED. LEFT THE CAR AT FORD THIS TIME THEY SAY A FAULTY MASTER CYLINDER WHICH IS ANOTHER $280. NOW OF COURSE THEY CLAIM THIS HAS NOTHING TO DO WITH THE RECALL FOR THE LEAKING MASTER CYLINDER CAP. *TR
Source: NHTSA WEB SITE -
2002 FORD ESCAPE- FLINT, MI
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 FOR THE VEHICLE. THE CONTACT CALLED HER NEAREST DEALER AND WAS ADVISED THAT THE PARTS FOR THE RECALL REPAIR WOULD NOT BECOME AVAILABLE UNTIL APRIL 2012. PRIOR TO RECEIVING THE RECALL NOTICE, THE CONTACT WAS TRAVELING 10 MPH WHEN SHE ATTEMPTED TO APPLY THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND AND THE BRAKE PEDAL DROPPED TO THE FLOORBOARD ABNORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE BRAKE LINES WERE REPLACED. THE VEHICLE WAS NOT DIAGNOSED BY AN AUTHORIZED DEALER. THE CURRENT AND THE FAILURE MILEAGES WERE 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 FORD ESCAPE- PARMA, MI
THE CAR HAD THE ORIGINAL PLUGS IN IT AT THE TIME OF THE FIRST INCIDENT. IT HAD ALWAYS RAN GREAT SO WE HAD NO REASON TO CHANGE THEM. WHILE DRIVING DOWN THE ROAD IT WENT FROM FINE TO A LOUD BANG AND RUNNING TERRIBLE SOUNDING LIKE IT HAD OPEN HEADERS. THE SPARK PLUG BLEW OUT OF THE HEAD BREAKING THAT CYLINDER 3 COIL PACK AS WELL. WE HAD IT HELI COILED AND CHANGED THE PLUGS TORQUEING THEM TO SPEC WITH A TORQUE WRENCH AND CHANGING ALL THE COIL PACKS AS WELL JUST BECAUSE, ABOUT 30000 MILES LATER (2-21-12) IT HAPPENED AGAIN ON CYLINDER 6. OBVIOUSLY THIS IS A CASTING ISSUE WITH THE HEAD BEING TOO THIN AT THE PLUG THREADS. I HAVE RESEARCHED THIS AND IT IS EXTREMELY COMMON ONLINE. PLEASE HAVE THEM RECALL. *TR
Source: NHTSA WEB SITE -
2002 FORD ESCAPE- WEST CALDWELL, NJ
2002 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL AFTER 10 YEARS. *TGW
Source: CONSUMER LETTER -
2002 FORD ESCAPE- COLOMA, WI
I CRASHED ON NOVEMBER 24TH OF 2010 DUE TO NOT BEING ABLE TO STOP FAST ENOUGH BECAUSE OF MY ANTI LOCK BRAKES. HURT SOMEONE IN THE PROCESS,HAD TO PAY FINES AND COURT COSTS AND AN ACCIDENT ON MY PERFECT RECORD BECAUSE I WAS AT FAULT FOR RUNNING INTO THEM. AND I WAS LEFT WITH A TOTALED TRUCK I HAD TO SELL TO PAY FOR FINES AND NOW I FOUND OUT THERE WAS A RECALL ON MY ANTI LOCK BRAKES WHICH EXPLAINS WHY IT WASN'T WORKING RIGHT.... *TR
Source: NHTSA WEB SITE -
2002 FORD ESCAPE- DIAMOND SPRINGS, CA
I HAVE RECEIVED A NOTICE FROM FORD M.C. THAT MY FORD 2002 ESCAPE CAN SPONTANEOUSLY CATCH FIRE AND BURN MY HOUSE DOWN WHILE TURNED OFF INSIDE MY GARAGE OR WHILE RUNNING, THEREFORE I SHOULD STOP PARKING THE VEHICLE NEAR ANY HOUSE STRUCTURES. WHEN I CALLED FORD, I'M TOLD THAT THE VEHICLE IS OTHERWISE SAFE, WHILE IT IS SCHEDULED TO BE REPAIRED SOMETIME IN QUARTER #2 OF THIS YEAR. HOW SAFE DOES THIS SOUND TO YOU..??? I HAVE DETECTED THE HOT SMELL ODORS REFERRED TO WITHIN THE LETTER (RECALL NOTICE) & AM CONCERNED THAT THE GOVERNMENT IS GIVING FORD TOO MUCH SLACK IN RESOLVING A MATTER THAT APPEARS TO BE QUITE VOLATILE (PUN INTENDED). *TR
Source: NHTSA WEB SITE -
2002 FORD ESCAPE- RINGOES, NJ
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE MANUFACTURER TOLD THEM THAT THE PARTS FOR NHTSA RECALL CAMPAIGN ID NUMBER: 12V005000 (SURVIVE BRAKES, HYDRAULIC: ANTI-LOCK: CONTROL UNIT MODULE) WILL NOT BE AVAILABLE UNTIL APRIL AND DOES NOT KNOW IF THE PARTS WILL BE AVAILABLE OR NOT. THE CONTACT STATED THIS WAS NOT SATISFACTORY BECAUSE THE RECALL STATED THE VEHICLE COULD CATCH FIRE. THE CURRENT MILEAGE WAS 95,000. UPDATED 03/14/12 *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE