2014 FORD ESCAPE Complaints

The low coolant level came on the car. We were told that they sensor needed to be replaced. We paid $1500 to replace that. The low coolant level light has back on 5 times, then the check engine light comes on and the car shuts off. It has left me, and my daughter stranded on the side of the road and in the middle of the highway. We were told they are not sure what else to do, here is a bottle of coolant from the dealership and keep bringing it back in. Next issues are it won't go over 20 MPG, my daughter was crossing a major highway, she lost power and the car started to shake. We are now told that it is the transmission. There was a recall replaced on it back in 2023. Not happy at all with ford and very unsafe.

The prior reported issue of coolant intrusion of the Ford Ecoboost into the engine. They only recalled a select number and it seems from both own experience and reviews online that this is happening to a wide variety of years and people even though they "fixed" the issue. Had I not been diligent regarding my car this could have ended poorly and in this economy it's ridiculous to not have a reliable and SAFE vehicle

My car has a bad failure of the head gasket. Coolant leaking into cylinder 3 and 2 and using up my coolant. This has been ongoing despite me having had the recalls done to it for the coolant system. This is a pervasive, prevalent and common issue with these Ecoboost engines. I have spoken with many people who have this same issue. It happens subtly and then gets much worse. Causing overheating and undue wear on the cylinder walls. For the first year of the problem beginning, there were no check engine lights associated with it. But it recently has started throwing cylinder 3 misfire codes as a result of this problem. This has been checked by a mechanic and the dealer refuses to repair or replace the head gasket or engine due to no recall for the head gasket being made, however there is at least one or two service bulletins put out by Ford about it. This is putting me and my family at risk of being stranded on the road somewhere, ancient failure at highway speeds and unreliable equipment to keep us safe.

The contact owns a 2014 Ford Escape. The contact stated while attempting to start the vehicle, the vehicle failed to respond as intended. After several days, while driving, the contact became aware that the engine was misfiring, and the coolant fluid was low. The contact was able to inspect the fluids, and immediately after opening the coolant reservoir, the coolant level went up. The vehicle was taken to a local dealer where it was diagnosed with air bubbles; however, the failure persisted. The local Toyota dealer was contact, and the contact was advised to take the vehicle to a Ford dealer for assistance. The vehicle was taken to the local Ford dealer where it was diagnosed with a coolant intrusion into cylinder #3. The vehicle was not repaired. The contact related the failure with NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the vehicle was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,300.

The contact owns a 2014 Ford Escape. The contact stated while driving 35 MPH, the temperature gauge indicated that the engine was overheating, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart after cooling down. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed failures with the coolant hose and coolant valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 160,000.

Second warning from tire dealership that lug nuts are swollen and need replaced ASAP due to swelling. Noted numerous complaints on-line

I have had the same AC Line replaced in my car on six different occasions by three different mechanics. Part number: CV6Z19D742F. Today I was told by Ford that it is just a faulty/bad part design and there’s not much I can do short of getting a new car. Very disappointed this is the answer I got after spending nearly $1,000 on fixing this problem.

The problem first arose as the car started going through engine coolant very quickly. Usually the warning would come up saying the engine coolant was low. I would refill, but the car would need more within a day or two. So, I scheduled an appointment to get it checked. In the meantime, I would refill every time the warning came on. Soon after, as we were waiting for the appointment, and as my wife, infant son, and I were driving (with no warning of low coolant), the engine overheated and the car started shaking and would not respond (with a warning that said to pull over safely). Thankfully, we were on side streets in a neighborhood. But with no warning of low coolant beforehand, this is absolutely a safety issue.

The contact owns a 2014 Ford Escape. The contact stated while driving 40 MPH, the vehicle briefly jerked and hesitated before returning to normal functionality. The contact stated that the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 128,000.

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the steering wheel became abnormally stiff, and the vehicle became difficult to maneuver. The contact was not aware of any warning lights being illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with steering mechanism failure. The vehicle was not repaired. The contact was relating the failure to an unknown recall. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was unknown.