2016 FORD ESCAPE Complaints

View complaints related to 2016 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,050 complaints submitted for the 2016 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 FORD ESCAPE
    - Ypsilanti, MI

    a couple of years ago my car started having problems when accelerating, it would not accelerate or almost get to stall without warning, a couple times I got the message " engine fault - service now" . I took my car to the dealership and they could not find the root cause because the message would disappear when turning the car off and on again, therefore they could not reproduce the issue but my car had this same episode 3 times over the past 8 years without resolution from the dealership. finally a few days ago the issue came back but this time the message is not going away after turning off the car, I used a code reader and the error code reads: P0236. I am trying to get an appointment at the dealership to have my car looked at and finally have the repair done. but I believe my ford escape should be part of recall No. 14V495000 for Ford Escape MY 2013-2014 along with other Ford escapes model year 2016.

    Source: NHTSA WEB SITE
  • 2016 FORD ESCAPE
    - Branson, MO

    The rear back up camera invert and turn the vision upside down. I understand that there was a recall for this year and model for that problem, but mine does not show up on the recall, but my camera rear facing camera does not work because it inverts all the images upside down. I bought the car used with 128,000 miles on it so I don’t know actually how long this problem had been going on before I purchased the car but the rear backup camera now shows everything upside down.

    Source: NHTSA WEB SITE
  • 2016 FORD ESCAPE
    - Dallas, TX

    Odometer Fraud. The contact purchased a 2016 Ford Escape. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 116,000 and at the time of registration, it was discovered that the mileage was 159,759.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD ESCAPE
    - Kirksville, MO

    When I put my Escape in Reverse, sometimes the rear view camera works and sometimes it doesnt

    Source: NHTSA WEB SITE
  • 2016 FORD ESCAPE
    - Caldwell , ID

    I saw a recall for newer years of Ford products where the camera wasn't working and it is a safety hazard. My 2016 Escape rear camera has not been working properly for many years. It appears to me that it is a software problem because the camera will be upside-down OR roll upside down. I updated the firmware on my car, but it still doesn't work. There are Youtube videos out there, because it is a common problem with the Escape. [XXX] Please add the 2016 Escapes to your current recall. Here is a link to the recall for the newer Ford Products.[XXX] I have attached recent still pics of my car-cam upside down and I tried to attached a (short )14 second video of it rolling upside down, but your website does not allow videos to be uploaded? So I made the video into a .gif and uploaded it so you could see the rolling camera that happened today. The rolling camera problems does happen a lot, but not as much as the upside down feed. As you can see from the photographs, the directional lines that are supposed to show the direction a driver is backing up, are NOT present either. A person backing up, using the upside down feed, will NOT see the direction they are backing up. The attached photos were all taken within the last couple days, you can check the date and time they were taken on each photo. Please contact me if you want me to send you the original video that I took today. Please help me with this problem. I am not the sole person to have this problem with older Ford products. Please enlarge the recall to older vehicles, this problem has been going on a long time. I appears to be a software problem that needs to be addressed. Having the back up camera feed be upside down or rolling so that nothing is visible in the camera, is a danger to others standing behind the car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2016 FORD ESCAPE
    - Simpsonville, SC

    The contact owns a 2016 Ford Escape. The contact stated that occasionally while shifted into reverse, the back over prevention camera displayed an image that was not clear. The contact stated that the message "Rearview Camera Not Available" was displayed. The vehicle was taken to a local dealer where it was diagnosed and determined the back over prevention software needed to be updated. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD ESCAPE
    - Compton, CA

    The contact owns a 2016 Ford Escape. The contact stated while reversing at an undisclosed speed, the rearview camera screen was intermittently upside down or darkened and failed to return to normal operation. No warning lights were illuminated. The vehicle was taken back to the residence. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD ESCAPE
    - Barberton, OH

    The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission was slipping while shifting gear and the vehicle jerked abnormally. In addition, the contact noticed a grinding sound and a burning odor coming from the vehicle. No warning light was illuminated. The contact stated that the failure began shortly after the vehicle was purchased. The vehicle was taken back to the dealer where the vehicle was purchased. The contact was provided an option to trade the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that while reversing, the back over camera system displayed a black screen and became disabled. The vehicle was taken to an independent mechanic regarding the back over camera system failure and the vehicle was diagnosed with an electrical systems failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 54,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD ESCAPE
    - Bartlett, TN

    While in reverse gear, during operation rear view camera stopped working and shows error that back up Camera is not available. Screen shows blue screen. It is very dangerous as it can cause an accident.

    Source: NHTSA WEB SITE
  • 2016 FORD ESCAPE
    - Bowie, MD

    The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse out of a parking lot, the image displayed from the rear-view camera was flipped upside down. There were no warning lights illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 56,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE