2022 FORD ESCAPE Complaints

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

During vehicle operation, on occasion, entire vehicle instrument panel goes dark and shuts off, which includes speedometer and warning lights. Cruise control deactivates and all displays and warning indicators de-luminate. System will turn back on and flash multiple error codes before returning to normal. Sync/navigation system will also go out.

Rear brakes squeak/moan when in reverse. The recent TSB from Ford states this is a recurring issue with Escape owners. My vehicle underwent the fix (which should have only taken 0.70 hours, but took 3 hours on a scheduled appointment), only to get the vehicle back and the sound is even louder than it was before. Vehicle went back in for said concern. They installed a brake muffler piece to help muffle the noise. However, whatever was done has now made the brakes loose and the peddle needs to be pushed almost to the ground. So again, the fix isn't the actual fix. Lane Departure and Crossing almost caused an accident. It had rained and there were mud/gravel dust tracks on the road. The cameras thought it was the road line and swerved me multiple times into the oncoming lane. Needless to say, I stopped this feature on my vehicle for safety reasons.

We were driving on the interstate and the car began to make a metallic clicking/ticking sound. We started to move to the shoulder as we thought it might be a tire issue when we saw an orange glow reflected on the concrete. As soon as we reached the shoulder the engine started pouring out smoke and we immediately left the car. We opened the hood and saw fire inside the engine compartment. We left the hood up and moved away from the car and called 911. It appears this issue is tied to a known, open recall for which Ford has not released any information on how to fix with no specific timeline in place to release the fix. Our safety was at risk as the car was on fire and we were standing on the side of an interstate at midnight not knowing if the fire was going to go out or the car was going to explode; luckily for us it went out. The vehicle is currently at a Ford dealership for inspection. There was an engine service warning immediately before we heard the clicking noise but that is the first notification of any issue.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact stated that while driving in reverse, the contact heard an abnormal sound emanating from the rear of the vehicle. After a visual inspection, the contact observed brake dust on the wheels. The ABS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a nondescript failure with the entire braking system that was causing abnormal wear on the brake pads. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 800.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Paint is bubbling and popping for no reason. Issues have been seen on body panels and seals on inside of car where noting would touch it. Problem spots look like little volcanos or in some cases have already chipped away. Car has only been hand washed and waxed since owned. Application Performance Upgrade 22G08 may need to be expanded out to other colors as this one has discolored plastic panels as compared to metal panels and black base is also showing on nose through clear coat.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.