2002 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT ON FOUR SEPARATE OCCASIONS, THE FRONT DRIVER'S SIDE LOWER CONTROL ARM LOOSENED AND NEEDED TO BE TORQUED TO THE MANUFACTURER'S SPECIFICATIONS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED SEVERAL YEARS AGO PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE); HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE FAILED A STATE INSPECTION DUE TO THE FAILURE LISTED IN THE RECALL. THE DEALER WAS NOT CONTACTED; HOWEVER, THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 234,074.

MY VEHICLE WILL RANDOMLY LOCK UP AND WHEN I START IT AND TRY TO MOVE IT INTO DRIVE OR REVERSE FROM PARK. AND WHEN I TRY TO TURN OFF MY VEHICLE SO THAT I CAN RESTART IT MY VEHICLE WON'T EVEM ATTEMPT TO TURN OVER OR START BUT MY ELECTRICAL WILL STILL WORK JUST FINE

FRAME RUSTED OUT. FORD HAS TAKEN OVER 2 WEEKS TO ATTEMPT TO FIX. I'M HAVING TO RELY ON FRIENDS AND FAMILY FOR A RIDE. NO COMMUNICATION WITHIN DEALER AND CUSTOMER

RUSTED SUBFRAME- WHILE GETTING AN OIL CHANGE I WAS TOLD THAT THE SUBFRAME WAS SO RUSTED THAT THE VEHICLE COULD NOT BE PLACED ON A LIFT. THE MECHANIC SAID IT WAS THE WORST HE HAD EVER SEEN AND THE CAR WAS UNSAFE TO DRIVE

AS SHOWN IN ATTACHED PICTURE MY COOLANT CONTAINER IS BURNING AS IF IT IS TRYING TO CATCH FIRE. AS ALSO SEEN THE COOLANT LEVEL IS BACK AT MAX BUT AT ONE POINT WAS LOW. CONCERN IS 🔥 SAFETY. I WAS DRIVING DOWN THE HIGHWAY WHEN I FIRST SMELT BURNING I DID STOP DRIVING AND IT MADE IT MORE INTENSE. NO ACTUAL FIRE TOOK PLACE BUT INSIDE CONTAINER IT APPEARS TO HAVE HAD A SMALL FIRE OR BURN AS SHOWN BY IMAGE.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING SOUND WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO LIBERTY MAZDA (91 WEST SERVICE RD, HARTFORD, CT) WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM WAS RUSTED, CORRODED, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS COMPLETELY RUSTED. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO BRIAN BEMIS FORD (1380 DEKALB AVE, SYCAMORE, IL 60178, (815) 895-4584) TO BE DIAGNOSED AND THEY REFUSED TO RELEASE THE VEHICLE BACK TO THE CONTACT DUE TO THE DANGEROUS CONDITION OF THE RUSTED FRAME. THE DEALER STATED THAT THEY WOULD NOT CHARGE THE CONTACT A STORAGE FEE. THE CONTACT PURCHASED THE VEHICLE IN MARCH OF 2018. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000. *TT*JB

MY VEHICLE SHOULD BE COVERED UNDER FORD RECALL 14S02. SUB FRAME COMPLETELY RUSTED THROUGH WHILE DRIVING ENDANGERING MY FAMILY'S SAFETY. ILLINOIS, "SALT STATE". CURRENTLY AT FORD DEALERSHIP UNSAFE TO DRIVE.

ON 2002 FORD ESCAPE XLT, WHILE DRIVING CAR IN REVERSE GEAR BACKING OUT OF GARAGE DOWN HILL AND TURNING ON ROAD ALSO WITH STEEP DOWN HILL, TRANSMISSION SHIFTER CABLE DETACHED FROM TRANSMISSION. COULD NOT GET CAR OUT OF REVERSE GEAR. THIS CAUSED A VERY DANGEROUS SITUATION AS CAR ROLLED BACKWARDS DOWN HILL OUT OF CONTROL WHEN ENGINE SHUT OFF. USED EMERGENCY BRAKE TO STOP CAR AND BLOCKED WHEELS WITH ROCKS TO DIAGNOSE. BUSHING ON SHIFTER CABLE END CLOSEST TO TRANSMISSION DISENTEGRATED AND SHIFTER CABLE SLIPPED OFF LINK TO TRANSMISSION SUCH THAT THE COLUMN SHIFT WAS DETACHED FROM TRANSMISSION. HAD NO PRIOR WARNINGS TO INSPECT THIS. FOUND THROUGH RESEARCH THAT FORD HAD ISSUED RECALL NUMBER 18S20 FOR FORD ESCAPE MODEL YEARS 2013-2014 FOR EXACT SAME ISSUE ON JULY 18, 2018. CALLED FORD CUSTOMER SERVICE. FORD REFUSED TO ACKNOWLEDGE THIS ISSUE FOR MODEL YEAR 2002. TEMPORARILY FIXED ISSUE TO CONTINUE DRIVING CAR. VERY DANGEROUS SITUATION. I AM NO EXPERT, BUT SOMEONE WITH LESS EXPERTISE THAN ME COULD BE IN A LOT OF TROUBLE AS THIS CAN HAPPEN ON A HILL WHERE THE CAR CAN ROLL OUT OF CONTROL. RECOMMEND FORD ADD THIS MODEL YEAR TO RECALL LIST OR AT LEAST ISSUE WARNING TO OWNERS TO INSPECT SHIFTER CABLE BUSHING. DIFFICULT TO GET PHOTO SINCE TRANSMISSION CABLE BURIED DOWN IN ENGINE COMPARTMENT, BUT COULD ATTEMPT UPON REQUEST.

MY ENGINE COOLANT LIGHT STAYS ON EVEN AFTER TAKING STEPS TO FIX IT AS IT WAS A PROBLEM WITH THE 2002 FORD ESCAPES, AND THERE IS A PROBLEM WITH MY POWER STEERING AS FLUID AND ALL THAT IS FINE, WHICH I READ WAS A RECALL ALSO.