2021 FORD ESCAPE Complaints

This car is constantly sputtering and when you give it gas to take of, it sputters as if it is going to stall. This poses a safety concern when you are giving the car gas and it is not properly accelerating. I was almost hit several times now. The check engine light is on, the wrench is illuminated and I keep getting an AWD/power train message, as well as a battery saving mode message. Then soon after this started, all the audio in the sound system is gone.

The contact owns a 2021 Ford Escape. The contact received recall notifications for NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V117000 (Visibility); however, the parts required to complete the recall repairs were not yet available. The contact called the local dealer and left a voicemail message, but the contact had not received a return call. The manufacturer was not contacted. The contact had not experienced a failure.

While driving the vehicle it lost power and all the check lights came on. Had to have it towed to a dealership where they stated it needed a new motor and new high voltage battery. The car has only 116000 miles on it. There should be a total recall for this type of vehicle if I would have been at a higher speed I would have injured myself or others. This car is riddled with problems and has over 19 recalls as of date.

On XXX, the 8F35 transmission in my 2021 Ford Escape experienced a critical failure, characterized by severe slipping and a violent shuddering condition while operating at speed. This sudden loss of predictable power and drivetrain stability directly compromised my ability to safely operate the vehicle in traffic, creating an immediate highway safety hazard for myself and others. The vehicle was towed to an independent service center, Brownie’s Independent Transmission Shops ([XXX]), where technicians inspected the vehicle and confirmed a total internal failure along with a defective torque converter. Resolving this manufacturing defect required a complete transmission replacement and overhaul. The repair required a total out-of-pocket expense of $8,275.77 (with $8,236.97 directly tied to the transmission failure defect). I paid this balance in full across two installments: a $3,500.00 down payment on XXX, and a final balance of $4,775.77 on XXX. Prior to the sudden failure on XXX, there were no preceding dashboard warning lamps or long-term symptoms—the severe shuddering and loss of acceleration occurred abruptly. Ford Motor Company is internally aware of this defect, having issued Special Service Message (SSM) 54939, which explicitly documents a known "shudder condition" occurring within the 8F35 transmission spanning 2020–2026 Ford Escapes. Despite this awareness, Ford has failed to issue a safety recall. I have uploaded the complete itemized diagnostic notes and proof of payment receipts under the file name "Transmission Invoice and Receipts.pdf INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This vehicle has had transmission slipping issues since I bought it. I had the PCM flashed and reset but it still jerks and slips out of gear ALL the time. The car actually stalled on me while turning through an intersection. This almost cause me to be t boned via a car crash. The transmission has already been replaced and still malfunctions. When it stalled there were no lights and the car would not go into neutral unless you pulled the emergency latch for it. This is a HUGE safety issue and from what I read a lot of people are having the exact same problem. Ford is just giving me the run around and my local dealer literally acted like he didn't know what I was talking about when I mention the new service bullentin. This transmission has clearly been an issue since the vehicle was new according to service records. The fact that ford isn't reaching out to people is nuts to me. They are also saying it may be over miles for the work to be covered. I really don't understand that as the transmission was replaced with only about 75000 miles on it. That's not normal. They are not honoring any work on an item they built poorly.

The vehicle stutters on acceleration. This causes issues when at intersections or when merging into traffic. I have since replaced the torque converter that has resolved the problem.

Transmission shifts hard, jerking, stuttering when pushing the accelerator. Continues to go into limp mode when driving highway speeds.

transmission bucking jerking lurching at low speeds. dangerous in stop and go traffic. hard 3rd gear shift. ford refused to remedy.

The sunroof cover has come off its tracks and has lost tension. It requires a full sunroof cover replacement. Upon searching this issue online, I found it was a common issue in Escapes around 2020-2022.

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts to do the recall repairs were unavailable. The dealer was not contacted. The manufacturer was not contacted. The contact had not experienced a failure.