2001 FORD ESCAPE Complaints

FAILURE OF DEALER, FETTE FORD, CLIFTON, NJ, TO REPAIR SAFETY RECALL OF 2001 FORD ECSAPE.

FORD ESCAPE 2001 MASTER BRAKE CYLINDER AND BRAKES FAILED CAUSING ACCIDENT WHEN I TOTALLY LOST MY BRAKES. 1 DAY AFTER FORD DEALERSHIP REPLACED MASTER BRAKE CYLINDER. FORD HAS FAULTY MASTER BRAKE PARTS. *TR

I RECENTLY TOOK MY 2001 FORD ESCAPE IN FOR SERVICE FOR RECALL #07S51. WHILE A PARTIAL REPAIR HAS BEEN COMPLETED THE PARTS TO COMPLETE THE REPAIR TOTALLY WILL NOT BE AVAILABLE UNTIL AUGUST. WHILE FORD STATES THE VEHICLE IS OK TO DRIVE THEY INFORMED ME NOT TO PARK NEAR STRUCTURES OR INSIDE GARAGES UNTIL THE REPAIR IS COMPLETED IN AUGUST, THEY CANNOT BE HELD LIABLE IF I DO SO. THAT STATEMENT MAKES ME BELIEVE THE CAR IS UNSAFE TO DRIVE DOWN THE ROAD WITH MY FAMILY IN, YET FORD WILL NOT DO ANYTHING TO REMEDY THE SITUATION OR EXPEDITE THE REPAIR OR OFFER ME A SAFE VEHICLE ON LOAN UNTIL MINE CAN BE 100% REPAIRED. I HAVE MADE NUMEROUS CALLS AND EMAILS TO FORD TO GET ACTION ON THIS REPAIR AND HAVE BEEN TREATED RUDELY AND DISMISSED TELLING ME THERE IS NOTHING THAT CAN BE DONE FOR ME. *JB

ON APRIL 15, 2007, I WENT TO VALUE BRAKES TO HAVE MY BRAKES CHECKED. THEY WERE FINE, BUT MY MASTER CYLINDER WAS LEAKING AND IT HAD TO BE REPLACED. I PAID $284.83 TO HAVE IT REPLACED. *TR

TL*- THE CONTACT STATED THAT THE 2001 FORD ESCAPE XLT WIRES UNDER THE HOOD BURNED WHILE SITTING IN THE GARAGE OF HER HOME. SHE DROVE THE VEHICLE ONE HOUR PRIOR TO THE FIRE. THE ALARMS IN HER HOUSE WARNED HER OF THE FIRE. SHE CALLED THE LOCAL FIRE DEPARTMENT, AND THEY FOUND NO FIRE IN THE HOUSE. THEY THEN CHECKED THE GARAGE AND THEY SMELLED SOMETHING BURNING. THE FIREMAN OPENED AND NOTICED THE WIRES THAT WERE BURNING UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TOWED TO TOWN AND COUNTRY, AND THEY INFORMED HER THAT OLD BRAKE FLUID LEAKED ON THE ABS, WHICH WAS THE CAUSE OF THE WIRES BURNING. THE VEHICLE WAS SERVICED FOR THE ABS LIGHT COMING ON, AND OFF AT THE LOCAL FIRESTONE, THEY REPLACED THE MASTER CYLINDER . THE WIRES BURNED WITHIN 24 HOURS OF THE REPAIR. THE TOWN AND COUNTRY DEALERSHIP GAVE THE CONTACT A LOANER VEHICLE, AND SHE FELT THIS WAS ODD. THE CONTACT STATED THAT THE DEALERSHIP INFORMED HER THAT IT WOULD COST $2,416.12 TO REPAIR THE WIRES AND THE ABS. THE CURRENT AND FAILURE MILEAGE WERE BOTH 67,508. *AK THE CONSUMER STATES THAT SHE WANTS TO BE REIMBURSED FOR ALL REPAIRS DONE TO HER VEHICLE AND HAS PROVIDED ALL INVOICES FOR REPAIR AND THE REPORT FROM THE FIRE DEPT. UPDATE 4/25/07*TR

I STOPPED MY 2001 FORD ESCAPE AND PUT THE SHIFT INTO PARK. THE SHIFT FLEW INTO PARK AND THE VEHICLE STAYED IN DRIVE, WHICH ALMOST SENT ME INTO A BAYOU. I TURNED THE IGNITION OFF AND THE SHIFT WAS JAMMED. THE VEHICLE WAS STILL IN DRIVE. I HAD TO GET IT TOWED TO THE LOCAL DEALERSHIP. I WAS TOLD BY ONE OF THE MECHANICS THAT THE CABLE ON THE SHIFT BROKE LOOSE. HE SAID HE WAS SURPRISED THERE HASN'T BEEN A RECALL ON IT YET BECAUSE THEY ARE GETTING ESCAPES AND ESCORTS IN THEIR SHOP WITH THE SAME EXACT THING HAPPENING.*AK

THE CAR WAS PARKED FOR ABOUT AN HOUR WHEN MY SISTER IN LAW SAW THE FIRE COMING OUT OF THE ENGINE AREA. I TURNED THE FIRE OFF WITH WATER. THE MASTER CYLINDER WAS COMPLETELY BURNED. ALL OF THE WIRES COMING OUT OF THE FUSE BOX AS WELL AS THE ABS WIRES. THE CAR WILL TURN ON BUT I CANT SHIFT IT INTO DRIVE. THE BRAKE FUSE ALSO BURNED OUT. *NM

SEAT BELT PRETENSIONER FIRED WHILE VEHICLE WAS IN PARK AND ENGINE WAS BEING STARTED. RIGHT SIDE FIRED ONE WEEKEND LEFT SIDE FIRED NEXT WEEKEND SAME CIRCUMSTANCES. *JB

THE MORNING OF 2/20/07 I WENT OUT TO START MY 2001 FORD ESCAPE TO GO TO WORK AND AS I WAS WALKING OUT TO THE GARAGE I SAW SMOKE BILLOWING OUT OF MY HOOD. I RAN OVER AND POPPED THE HOOD AND THERE WAS SMOKE COMING FROM MY ANTI-LOCK BRAKING SYSTEM ELECTRONIC CONTROL SYSTEM. I PUSHED THE CAR OUT OF MY GARAGE FEARING A HOUSE FIRE AND A FRIEND UNHOOKED MY BATTERY . WHEN THE SMOKING AND SPARKING SUBSIDED THE ABS CONTROL BOX WAS MELTED AND ALL THE WIRES WERE BURNED AND MELTED. I CALLED THE DEALERSHIP TO SEE IF THERE WERE ANY RECALLS AT THIS TIME AND THEY TOLD ME NO. I GOOGLED CONSUMER REPORTS AND SAW AN ARTICLE THAT THIS WAS NOT AN ISOLATED INCIDENT AND THAT YOU WERE INVESTIGATING 8 OTHER SIMILAR INCIDENTS. IT HAS NOT BEEN REPAIRED AS IT HAS JUST HAPPENED AND HONESTLY IS SEEMS TO BE QUITE EXPENSIVE TO REMEDY. THIS IS A VERY DANGEROUS PROBLEM AND HOPEFULLY YOUR INVESTIGATION WILL RESULT IN SOME SORT OF RECALL. *JB

TL* - THE CONTACT CALLED REGARDING THE 2001 FORD ESCAPE. THE CONTACT WAS TRAVELING AT 35 MPH. THE ROAD CONDITIONS WERE CLEAR. THE SUN BLINDED THE CONTACT, AND SHE REAR ENDED THE OTHER VEHICLE, CAUSING MINOR DAMAGE. THE CONTACT'S VEHICLE WAS BADLY DAMAGED. THE FRAME WAS BENT. THE AIRBAGS DID NOT DEPLOY ON IMPACT. THE AIRBAG DEPLOYED AFTER THE CONTACT'S HEAD HIT THE WINDSHIELD. THE DRIVER WAS BELTED. THE SEAT BELT PRETENSIONER DID NOT DEPLOY. THE DRIVER'S HEAD HIT THE WINDSHIELD AND THE WINDSHIELD CRACKED. THE CONTACT SUSTAINED INJURIES. THE FAILURE MILEAGE WAS 84000. A POLICE REPORT WAS TAKEN. *AK