2002 FORD ESCAPE Complaints

RECEIVED NOTICE FROM FORD REGARDING SAFETY RECALL 11S24 FOR ESCAPE 2002 DATED JANUARY 2012. ADVISED NOT TO PARK CAR NEAR ANY STRUCTURES TO PREVENT A POTENTIAL FIRE FROM SPREADING IN UNLIKELY EVENT THAT YOUR ABS MODULE DEVELOPS AN ELECTRICAL SHORT. FORD DEALER INSPECTION PERFORMED 2/9/2012 STATES CAR WILL NEED SAFETY RECALL PARTS BUT WILL NOT BE AVAILABLE FOR 45 DAYS OR LATER. CONTACTED FORD MFG, CUSTOMER SERVICE SUPERVISOR TRIED TO LOCATE PARTS- UNAVAILABLE. SUPERVISOR SAYS NOTICE IS NOT OFFICIAL YET, THERE ARE NO IMPLEMENTATION PLANS OR PARTS AVAILABLE FOR OLDER CARS, NO REPAIR PROCEDURES AVAILABLE. OFFERED TO HELP ME QUALIFY FOR A NEW CAR AND WORK WITH LOCAL DEALERSHIP. 2ND OFFER TO PLACE AFTERMARKET PARTS AT MY COST AND APPLY FOR REIMBURSEMENT/PARTIAL REIMBURSEMENT/NO REIMBURSEMENT BASED ON IF THE RECALL IS GOING TO GO THROUGH. IS THIS OFFICIAL OR NOT OFFICIAL, AND IS FORD RELEASING THEMSELVES OF LIABILITY IF THERE IS PROPERTY DAMAGE AND THAT IS THE NATURE OF THE LETTER. *TR

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE DECREASED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DIAGNOSED THAT THE CATALYTIC CONVERTER WAS CLOGGED. THE VEHICLE WAS REPAIRED WITH A NEW CATALYTIC CONVERTER. THE FAILURE MILEAGE WAS 142,000 AND THE CURRENT MILEAGE WAS 143,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, BURNING OIL FUMES WERE EMITTED INTO THE VEHICLE THROUGH THE VENTS. THE CONTACT MENTIONED THAT THE BRAKE WARNING LAMP WAS ILLUMINATED AND THAT HE WAS CONSTANTLY REPLENISHING THE BRAKE FLUID RESERVOIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 134,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE CONTACT EXPRESSED CONCERN BECAUSE THE PARTS WERE NOT AVAILABLE AND THE CONTACT WAS INSTRUCTED NOT TO OPERATE THE VEHICLE BECAUSE IT COULD CATCH ON FIRE. THE VEHICLE WAS THE ONLY MODE OF TRANSPORTATION FOR THE CONTACT. THE DEALER WAS NOTIFIED, BUT DID NOT HAVE THE PARTS AVAILABLE TO PERFORM REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 90,000.

APPROXIMATELY A YEAR AGO, FEB. 2011, I NOTICED THE TRUCK LIFT GATE AND WINDOW WAS NOT WORKING PROPERLY. I THOUGHT MAYBE BECAUSE OF THE SNOW AND COLD WEATHER IT WAS FROZEN. THE NEXT FEW WEEKS IT WORKED ON AND OFF. THEN AFTER A MONTH OR SO IT STOPPED WORKING AT ALL. I SEARCHED TO SEE IF THERE WAS A RECALL ON THIS PART AND THERE WAS ONE, I CALLED FORD BUT THEY SAID MY VIN WAS NOT ON THEIR LIST OF RECALLS FOR THAT PROBLEM SO I WAS OUT OF LUCK AND ONE YEAR LATER IT STILL DOES NOT WORK. I CANNOT OPEN OR CLOSE THE REAR LIFT DOOR OR THE WINDOW ABOVE IT. TWO MECHANICS LOOKED AT THE PROBLEM AND SAID ONLY FORD CAN REPLACE THE PART. THE PANELS ON THE DOOR MUST BE REMOVED TO GET TO THE MECHANISM. THE PART COSTS ABOUT $15.00 BUT LABOR COSTS WILL BE AROUND $400.00 I RESEARCHED THIS DEFECT AND FOUND THAT MANY PEOPLE HAVE HAD THE SAME PROBLEM WITH THIS MODEL AND YEAR. *KB

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FROM A STOP AND WOULD NOT ACCELERATE BEYOND 2 MPH. THE VEHICLE EVENTUALLY BEGAN TO ACCELERATE AT NORMAL RATES OF SPEED. THE FAILURE RECURRED WHENEVER THE CONTACT ACCELERATED FROM A STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT A COMPUTER CHIP WITHIN THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 58,448.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/ MODULE ); HOWEVER THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REMEDY REPAIR. THE CONTACT WAS DISPLEASED TO KNOW THE DEALER AND MANUFACTURER WERE UNABLE TO STATE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE RECALL, ALTHOUGH THERE WAS CONCERN OF THE SAFETY ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH ON AN ICY SURFACE, THE DRIVER APPLIED THE BRAKES AND THE ANTI LOCK BRAKING SYSTEM DID NOT ENGAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE ANTI LOCK BRAKE MODULE HAD BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 95,000.

YESTERDAY I DROVE AROUND TOWN RUNNING ERRANDS IN MY 2002 FORD ESCAPE AND IT WAS FINE. CAME HOME LAST NIGHT (TEMPERATURE OUTSIDE WAS AROUND 27 DEGREES OUTSIDE) AND PARKED IT IN GARAGE. WHEN I WENT OUT TO GARAGE NEXT DAY (14 HOURS LATER) TO LEAVE AGAIN I NOTICED MY FORD ESCAPE HAD IT'S BACK GLASS THAT WAS COMPLETELY SHATTERED OUT OF IT AND ALL OVER THE FLOOR OF THE GARAGE. ALL DOORS TO GARAGE WERE SHUT AND LOCKED. THIS EXPLOSION OF GLASS HAPPENED ALL BY ITSELF AFTER BEING PARKED THERE THE NIGHT BEFORE. ALSO HAVE AN ISSUE WITH AIR BAG LIGHT AND CHECK FUEL CAP LIGHT THAT HAS BOTH BEEN STAYING ON AND CANNOT GET EITHER TO STAY OFF!! WORRIED VEHICLE IS GONNA FALL APART SOME DAY BEFORE I GET MY CHILD TO HIS SCHOOL ONE MORNING..NOT DEPENDABLE VEHICLE AFTER ALL!! :( SEEMS I HAVE READ MANY MANY OTHER COMPLAINTS ONLINE ABOUT THESE PROBLEMS FROM ESCAPE OWNERS WANTING TO KNOW..ARE THERE NO RECALLS FOR THE BACKGLASS?? OR EVEN ANYTHING ELSE FOR THIS VEHICLE?? FEELING UNSAFE FOR MY CHILD TO RIDE IN NOW!! *TR

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE WHEN IT BECAME ENGULFED IN FLAMES. THERE WAS DAMAGE TO THE CONTACT'S HOME AS A RESULT OF THE FIRE. THE OWNER RECEIVED MINOR BURNS TO HIS HANDS FROM TRYING TO EXIT THE RESIDENCE SAFELY. THE FIRE AND POLICE DEPARTMENTS WERE CALLED AND ADVISED THAT THE FIRE HAD ORIGINATED FROM THE ANTI-LOCK BRAKING SYSTEM. THE MANUFACTURER WAS CONTACTED AND THEY SENT AN INVESTIGATOR TO ACCESS THE DAMAGES. THERE WAS NO RESPONSE FROM THE MANUFACTURER AS OF YET. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 01/13/12*LJ UPDATED 01/20/12