2004 FORD ESCAPE Complaints

View complaints related to 2004 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2004 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 FORD ESCAPE
    - QUINLAN, TX

    TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT THE THROTTLE CABLE WAS STUCK. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V574000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 176,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD ESCAPE
    - BEREA, OH

    THE SHOCK MOUNT ON THE REAR PASSENGER WHEEL IS LOOSE BECAUSE THE METAL SUPPORTING IT IS RUSTING AWAY. WHENEVER A BUMP IS HIT THERE IS A LOUD NOISE AND SHARP JOLT. *TR

    Source: NHTSA WEB SITE
  • 2004 FORD ESCAPE
    - LANCASTER, NY

    HEARD A RATTLE IN REAR OF CAR. THOUGHT IT WAS EXHAUST SYSTEM RELATED. UPON INSPECTION FOUND REAR PASSENGER UPPER SHOCK CONNECTION HAD ROTTED COMPLETED AND THE SHOCK WAS DISCONNECTED FROM THE CAR. SHOCK IS BARELY HANGING ON THE VEHICLE AND APPEARS INCREDIBLY DANGEROUS. VEHICLE HAS BEEN MAINTAINED AS PER FORD REQUIREMENTS AT THE DEALER WHERE IT WAS PURCHASED FROM. NO UNUSUAL DRIVING CONDITIONS. *TR

    Source: NHTSA WEB SITE
  • 2004 FORD ESCAPE
    - CINCINNATI, OH

    COULD NOT TURN CAR HEATER ON AS THE INTERIOR FILLED WITH ENGINE FUMES ESPECIALLY WHEN IDLE. TOOK VEHICLE TO 2 DIFFERENT FORD DEALERS AND THEY COULD NOT LOCATE THE PROBLEM. NOW, SUMMER OF 2013 WHEN THE AC IS TURNED ON THE SAME THING HAPPENS. IT IS A SAFETY CONCERN THAT MYSELF AND 3 YEAR OLD SON ARE BREATHING THESE FUMES IN JUST DRIVING TO THE GROCERY STORE! ALSO, TOOK THE CAR TO AN INDEPENDENT REPAIR SHOP WITHOUT ANY POSITIVE RESULTS! I HAVE BEEN DRIVING WITH NO HEAT AND NO AC FOR ALMOST A YEAR NOW. WHAT CAN SOLVE THIS PROBLEM? *TR

    Source: NHTSA WEB SITE
  • 2004 FORD ESCAPE
    - GILBERTS, IL

    TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE PASSENGER REAR SHOCK MOUNT PENETRATED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE SHOCK MOUNT HAD BECOME PERFORATED DUE TO RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 197,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD ESCAPE
    - GREENSBORO, NC

    I WANT TO BRING TO YOUR IMMEDIATE ATTENTION A SERIOUS SAFETY CONCERN I HAVE WITH MY 2004 FORD ESCAPE. WE HAVE OWNED THE CAR SINCE 2007 (MILEAGE 102,000) AND HAVE RECENTLY EXPERIENCED INTERMITTENT STALLING WHILE THE CAR IS IN MOTION. I HAVE HAD 4 EXPERIENCES WHERE THE CAR WOULD STALL WHILE IN MOTION. IT APPEARS TO OCCUR WHEN OUTSIDE TEMPERATURES ARE ABOVE 80 DEGREES AND I HAVE TRAVELED IN THE CAR FOR >30 MINUTES AND HAVE MADE A SHORT STOP (FOR GAS OR SHOPPING). AFTER CONTINUING MY DRIVE AFTER A SHORT STOP, THE CAR SUDDENLY SHUTS OFF AT SOME POINT ON THE WAY HOME WHILE THE VEHICLE IS IN MOTION, LOSING ALL POWER TO THE STEERING AND BREAKING SYSTEM. THE CAR WILL START UP AGAIN (WHILE COASTING) WITH NO ISSUE BUT STALL AGAIN AFTER A SHORT WHILE. THESE HAVE BEEN VERY HARROWING EXPERIENCES ON BUSY ROADS AND FORTUNATE THAT IT WAS ME AND NOT MY PREGNANT WIFE, AS I DON'T BELIEVE SHE WOULD HAVE HAD THE STRENGTH TO EXECUTE THESE EMERGENCY ACTIONS WITH NO POWER. THE CAR HAS BEEN AT THE FORD DEALERSHIP FOR >1 WEEK BUT THEY HAVE FAILED TO REPLICATE THE PROBLEM. THE CAR REMAINS AT THE FORD DEALERSHIP UNTIL THE CAUSE CAN BE DETERMINED. *TR

    Source: NHTSA WEB SITE
  • 2004 FORD ESCAPE
    - EVANSVILLE, WI

    SON CAME HOME FROM COLLEGE. BANGING NOISE NOTICED WHEN SISTER RIDING WITH HIM COMING FROM RIGHT REAR OF VEHICLE. UPON INSPECTION AT OIL CHANGE GARAGE IT WAS NOTICED THAT RIGHT REAR SHOCK MOUNT HAD COMPLETELY CORRODED AND BROKEN OFF FROM THE WHEEL WELL SHEET METAL. VEHICLE NOT DRIVABLE IN THAT CONDITION AS WHEEL COULD POSSIBLY BREAK OFF OR AT THE LEAST POOR HANDLING OF VEHICLE. ONLINE SEARCH CAME UP WITH SIMILAR COMPLAINTS FOR 2003/2004/2005 ESCAPES. CALLED FORD BUT NO RECALL HAS BEEN ISSUED SO OWNERS OUT OF LUCK FOR VERY EXPENSIVE FIX. *TR

    Source: NHTSA WEB SITE
  • 2004 FORD ESCAPE
    - CHARLOTTE, NC

    IT WAS LAST FRIDAY WHEN I ALMOST REAR ENDED SOMEONE. THE SPEED CONTROL RECALL IS NOT FIXED. I WENT TO KEITH HAWTHORN FORD ON SOUTH BLVD, HERE IN CHARLOTTE, LAST YEAR, AND WAS TOLD THAT THEY HAD TO ORDER A PART. I WAITED A FEW WEEKS, THEN I CALLED THEM AGAIN, AND WAS TOLD THAT THE PART WAS IN, I TOOK MY CAR IN, AND IT DID NOT TAKE 40 MINUTES THE CAR WAS READY. I DON'T KNOW WHAT THEY DID BUT I AM STILL HAVING ISSUES WITH SPEED. IT IS VERY SCARY. THIS IS ALL THE TIME, NOT JUST LAST FRIDAY. *TR

    Source: NHTSA WEB SITE
  • 2004 FORD ESCAPE
    - WAKEFIELD, KS

    TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT AFTER DRIVING THE VEHICLE A SMALL DISTANCE, SHE SMELLED A BURNING ODOR FROM UNDER THE HOOD. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 129,790. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD ESCAPE
    - GLASFORD, IL

    MY DAUGHTER NOTICED HER ESCAPE WASN'T DRIVING RIGHT IT WAS TRAVELING SIDEWAY`S DOWN THE HIGHWAY, I NOTICED HER FRONT TIRE`S WERE WORN, ESPECIALLY THE PASSENGER`S FRONT, IT WAS WORN ON THE OUTSIDE. I SPOKE WITH A FORD MECHANIC THAT SUGGESTED NEW TIRE`S AND A FRONT END ALIGNMENT, SHE HAD THAT SERVICE DONE, WHICH DID NOT MAKE THE VEHICLE DRIVE ANY DIFFERENTLY. SHE THEN TOOK THE VEHICLE BACK IN FOR SERVICE IN WHICH NOW THE VEHICLE WAS DOG TRACKING WHEN DRIVING AND WAS THEN INFORMED THAT THE WHEEL WELL`S WERE TOTALLY RUSTED THROUGH AND THAT THEY WOULD NOT REPLACE THE REAR SHOCKS BECAUSE OF IT. THERE ARE SEVERAL HUNDREDS OF OTHER FORD ESCAPE OWNERS WHOM HAVE EXPRESSED THE SAME CONCERN. THE WHOLE REAR END HAS APPARENTLY SHIFTED OUT OF LINE, BECAUSE OF THE RUSTED OUT WHEEL WELL`S THAT ATTACH TO THE SHOCK`S TO HOLD THE REAR END IN ALIGNMENT. THIS IS A HUGE SAFETY ISSUE, AND FORD IS NOT DOING ANYTHING ABOUT IT. THIS ISSUE DOE`S NOT JUST INCLUDE 2004 MODEL`S , IT HAS ALSO BEEN BROUGHT TO MY ATTENTION, THAT EVEN A NEW 2013 MODEL HAS THE SAME PROBLEM. PLEASE HAVE THIS ISSUE INVESTIGATED IT IS A SERIOUS SAFETY ISSUE. *TR

    Source: NHTSA WEB SITE