2011 FORD ESCAPE Complaints

CARRIER BEARING DRIVE SHAFT ASSEMBLY CAUSING SEVERE VIBRATION UPON EXCELERATION AND AND LETTING OFF THE GAS PEDDLE ALSO IGNITION ISSUE PUT KEY IN TURN ON CRANKING SEVERAL TIMES BEFORE STARTING UNLESS KEY IS TURNED BACK MY ESCAPE HAS 70,000 MILES ON IT I SHOULD NOT BE HAVING THESE ISSUES.MY ENGINE LIGHT IS ON AND VEHICLE VIBRATION IT HAS NEW TIRES, I REPLACED TIE RODS, BEARINGS, IN FRONT ALL NEW BRAKES THIS VEHICLE HAS BEEN A BIG DISAPPOINTMENT I HAVE PUT A LOT OF MONEY INTO IT AND ONLY 70,000 MILES FOR A 2011.PLEASE HELP ME OUT WITH THIS SITUATION THIS IS THE FIRST FORD I HAVE EVER OWNED I AM NOT A HAPPY CUSTOMER.

POLICE REPORT; BRUNSWICK, OH 2002113 1/16/2020 UNIT 2 WAS TRAVELING NORTH ON MARKS ROAD. UNIT 3 WAS SOUTH BOUND ON MARKS ROAD ATTEMPTING TO MAKE A LEFT TURN ONTO SLEEPY HOLLOW ROAD. UNIT 1 WAS TRAVELING SOUTH BOUND ON MARKS ROAD. UNIT 1 CROSSED LEFT OF CENTER TO AVOID HITTING UNIT 3. UNIT 1 STRUCK THE REAR LEFT CORNER OF UNIT 3 AND THEN STRUCK UNIT 2 HEAD ON. DRIVER AND PASSENGER OF UNIT1 REPORTED NO INJURIES, THEY WERE CLEARED BY EMS. DRIVER AND PASSENGER OF UNIT 2 REPORTED INJURIES AND WERE TRANSPORTED TO SOUTHWEST GENERAL (ER) BRUNSWICK CAMPUS. DRIVER OF UNIT 3 REPORTED NO INJURIES. THE DRIVER OF UNIT 1 WAS SITED IN VIOLATION OF ORC 4511.21A ASSURED CLEAR DISTANCE (SPEED). CITATION NUMBER; T44852 THE AIRBAGS IN UNIT 2 DID NOT DEPLOY. AIR BAGS IN UNIT 1 DEPLOYED FRONT AND SIDES. INSURANCE CLAIM NUMBER: PROGRESSIVE 205164024 CAR HAS BEEN RELEASED TO INSURANCE COMPANY. TITLE HAS NOT BEEN SIGNED OVER TO THEM YET. TRANS-COUNTY TOWING, 585 STATE STREET, MEDINA, OH (216-407-5282) SAID THE CAR WAS TOTALED. INSURANCE COMPANY HAS NOT REPORTED THEIR RESULTS OF INSPECTION. I HAVE PHOTO OF CARS AND INJURIES BUT DON'T KNOW HOW TO DOWNLOAD THEM. POLICE ALSO TOOK PHOTOS.

I HAVE ONLY OWNED MY PRE-OWNED VEHICLE FOR 3 YEARS AND HAVE HAD TO REPLACE DRIVER SIDE FRONT BEARING 2X'S, REAR WIPER MOTOR TWICE AND NOW VEHICLE WILL STALL WHILE IN MOTION AND AT STOPS FOR TRAFFIC LIGHTS. I HAVE ALWAYS DRIVEN FORDS AND FEEL THAT THIS IS SOMETHING WITH THE ASSEMBLY LINE BECAUSE I LEARNED OF ANOTHER FROM THE SAME ASSEMBLY LINE THAT HAD THE SAME PROBLEMS.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOST POWER STEERING FUNCTIONALITY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO CHAMPION FORD SALES INC. 2502 W 26TH ST, ERIE, PA 16506, (814) 878-2500, TO BE DIAGNOSED. THE DIAGNOSTIC TEST WAS PERFORMED HOWEVER, NO MENTION OF THE POWER STEERING WAS LISTED IN THE DIAGNOSTIC REPORT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

WHILE DRIVING MY 2011 FORD ESCAPE THE STEERING BECAME HARD TO TURN. THERE WAS NO WARNING. JUST NO LONGER TURNED PROPERLY. I WAS DRIVING ON A HIGHWAY DONG ABOUT 55 MILES AN HOUR. IF IT HAPPENS WHILE TURNING WITHOUT WARNING THERE WOULD BE AN INCREASE RISK OF CRASHES.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 20 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO REGAIN POWER STEERING ABILITY AND DRIVE HOME. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), WHICH HE ASSOCIATED WITH THE FAILURE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT ALSO TOOK THE VEHICLE TO MONADNOCK FORD (119 MONADNOCK HWY, SWANZEY, NH 03446) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING TORQUE SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,009. *DT*JB

ON DECEMBER 22, 2019 AT APPROXIMATELY 6 PM, OUR SON WAS LOADING GROCERIES HE HAD JUST PURCHASED INTO THE BACK OF THE ESCAPE, WHEN HE CLOSED THE REAR LIFT GATE WINDOW, IT SIMPLY SHATTERED INTO SMALL PIECES. MY SON SUFFERED A SMALL ABRASION ON ONE KNUCKLE BUT IT COULD HAVE BEEN MUCH WORSE. THERE HAD BEEN NO CRACKS OR OTHER SIGNS OF DEFECT IN THE WINDOW. THERE IS A FORD TECHNICAL SERVICES BULLETIN (TSB-11-2-9) ON THIS ISSUE BUT WHEN WE CALLED A LOCAL FORD DEALERSHIP AND MENTIONED THE TSB, THEY SAID THAT FORD WOULD NOT PAY T O FIX IT AND THAT THE TSB WAS MERELY INSTRUCTIONS TO THE SERVICE TECHNICIANS ON HOW TO FIX IT. THIS IS BULL. WE ARE AWARE THAT NHTSA HAS RECEIVED MORE THAN 40 COMPLAINS ON THIS ISSUE. OUR SON WAS INJURED, THIS IS A KNOWN SAFETY DEFECT AND FORD SHOULD BE HELD RESPONSIBLE. THE VEHICLE WAS STATIONARY WITH THE ENGINE TURNED OFF WHEN THIS HAPPENED.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE ACCELERATING FROM A STOP, THE POWER STEERING MALFUNCTIONED. THE FAILURE OCCURRED INTERMITTENTLY AND WORSENED WHILE DRIVING LOW SPEEDS. THE VEHICLE WAS TOWED TO KEN GRODY FORD BUENA PARK (6211 BEACH BLVD, BUENA PARK, CA 90621, (888) 263-7926) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED, PARTS WERE REPLACED AND COMPLETED. THE REPAIRS COST $3,000. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 110,000. *BF CONSUMER STATED WHILE EXITING FROM THE INTERSTATE VEHICLE WENT FROM 65 MPH TO 0 MPH A GRADUAL DECELERATION AND THE ELECTRONIC POWER STEERING STOPPED WORKING. CONSUMER TRIED TO RESTART THE CAR SERVERAL TIMES TO NO AVAIL.*JB

WHILE DRIVING MY STEERING WHEEL LOCKS UP AND I HAVE TO PULL OVER AND TURN THE TRUCK OFF AND RESTART IT IN ORDER TO GAIN MOVEMENT IN STEERING WHEEL

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE ATTEMPTING TO MAKE A LEFT TURN FROM A TRAFFIC LIGHT, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED WHERE THE CONTACT WAS INFORMED THAT THE ELECTRONIC POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. RIVERTOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 653-7420) WAS CONTACTED BY PHONE AND STATED THAT THE REPAIR WOULD TAKE THREE HOURS AND WOULD COST APPROXIMATELY $800. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.