2002 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE LOWER CONTROL ARM DETACHED FROM THE VEHICLE AND THE FRONT PASSENGER SIDE WHEEL POINTED SIDEWAYS, CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE FAILURE WAS DUE TO CORROSION. AS A RESULT, THE FRONT SUBFRAME ASSEMBLY AND THE LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 78,000. UPDATED 11/22/11*LJ UPDATED 03/13/12

ONE ALLOY WHEEL RIM ORIGINAL TO MY 2002 FORD ESCAPE HAVE PIN-SIZE HOLES WHICH CAUSES AIR TO CONSTANTLY ESCAPE LEADING TO POTENTIAL SAFETY ISSUE. INCIDENT DATE IS WHEN DIAGNOSTICS FROM SERVICE TECHNICIAN WAS REPORTED TO ME. *TR

ON OR ABOUT JUNE 17, 2011, MY 2002 FORD ESCAPE WAS PARKED AND THE IGNITITION WAS IN THE OFF POSITION WHEN MY CAR ALARM WENT OFF. WHEN I LOOKED OUTSIDE I OBSERVED SMOKE BELLOWING OUT FROM UNDER THE HOOD. THE NEXT DAY, I WAS ABLE TO GET MY VEHICLE TO DEALER, WHERE THEY DIAGNOSED THE ABS MODULE HAS OVERHEATED AND NEEDS TO BE REPLACED. I WAS GIVEN AN ESTIMATE OF $720.00 TO REPAIR THE PROBLEM. UPON FURTHER INVESTIGATION I HAVE DISCOVERED THAT THE SERVICE BRAKES, HYDRAULIC: ANTILOCK; CONTROL UNIT MODULE WAS RECALLED BY FORD (#07S51)ON APRIL 23, 2007 AND CONTINUES TO BE OPEN. I WAS IN CONTACT WITH SERVICE MANAGER FOR DEALER ON OR ABOUT JUNE 30TH TO FOLLOW UP ON THE WORK THEY HAD DONE IN MAY 2007 CONCERNING THIS PROBLEM. HE INFORMED ME THAT WHEN THEY INSPECTED THE VEHICLE IN 5/07, THERE WAS NO PROBLEM AND THAT IT WAS PROPERLY INSPECTED, AND THEY PLACED GREASE ON IT , AND ARE NOT WILLING TO PAY FOR THIS REPAIR. ON OR ABOUT JULY 1, 2011, SUBMITTED A CLAIM TO THE FORD MOTOR CO. REGARDING THIS REPAIR AT NO COST TO ME. UPON FURTHER INSPECTION, HAS ALSO DISCOVERED ANOTHER RECALL PROBLEM (NHTSA #07E023000)SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: MASTER CYLINDER AND THAT BRAKE FLUID HAS LEAKED FROM THE REAR OF MASTER CYLINDER AND HAS LEAKED ON THE VEHICLE INTO THE POWER BRAKE BOOSTER. I HAVE BEEN EXPERIENCING NO BRAKES WHEN I PUT MY FOOT ON THE BRAKE PEDEL. DESPITE THESE RECALL PROBLEMS BEING INVESITGATED, NEITHER FORD MOTOR COMPANY FEEL THAT THEY ARE NOT RESPONSIBLE FOR THE REPAIRS AND HAVE TOLD ME I MUST BARE THE ENORMOUS COSTS FOR THESE REPAIRS ON MY OWN AND/OR DRIVE THE VEHICLE UNSAFELY. I HAVE BEEN STRANDED IN PRESCOTT, AZ FOR OVER 3 WEEKS, AND AM TIRED OF WRANGLING WITH ALL THREE DEALERSHIP/COMPANIES AND NEED YOUR HELP IN INVESTIGATING THIS SITUATION! THANK YOU! *TT

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT VEHICLE CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED BY THE LOCAL FIRE DEPARTMENT AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE THE VEHICLE WAS RULED AS DESTROYED. THE FAILURE WAS CONTRIBUTED TO THE ABS MODULE. THE CONTACT STATED THAT THE ABS MODULE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 07V156000 (SERVICE BRAKES: HYDRAULIC: ANTILOCK: CONTROL UNIT MODULE) JULY 7, 2007. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

IN DECEMBER 2010 TOOK MY FORD ESCAPE INTO MY SERVICE CENTER TO HAVE THE BRAKES LOOKED AT WHEN THE ABS LIGHT CAME ON AND THE BRAKE PRESSURE FELT SLUGGISH. THEY FOUND AND REPLACED A BAD TONE RING ON THE LEFT FRONT AXLE. NOW SIX MONTHS LATER JUNE 2011 THE ABS LIGHT COMES ON AGAIN WITH THE BRAKE PEDAL PULSATING AT TIMES. I TOOK IT BACK TO THE SERVICE CENTER AGAIN AND THEY HAD TO DO THE SAME THING ON THE RIGHT SIDE FRONT. I FEEL THAT THIS IS A SAFETY ISSUE. IF SOMEONE WOULD STOP SHORT IN FRONT OF ME OR CUT ME OFF AND I WOULD HAVE TO SLAM ON MY BRAKES, I FEEL THAT SOMEONE COULD BE SERIOUSLY HURT. I FEEL THAT FORD SHOULD RECALL THE 2002 ESCAPE FOR THIS REASON.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE REAR WINDOW HINGE FOR THE TAIL GATE DETACHED FROM THE VEHICLE WHILE THE TAIL GATE WAS AJAR. THE GLASS WINDOW STRUCK THE CONTACT IN THE HEAD BUT THE CONTACT WAS NOT INJURED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE HINGE AND THEY STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE CONTACT STATED THAT THE REAR WINDOW COULD HAVE CAUSED SERIOUS INJURIES. THE FAILURE MILEAGE WAS 93,000.

MY ABS SYSTEM WAS COMING ON WHILE STOPPING FOR NO APPARENT REASON. WHEN I TOOK VEHICLE TO DEALER, THEY SAID I HAD A CRACKED TONE RING. I HAD THE SAME TONE RING REPLACED 4 YEARS AGO. OF COURSE IT WASN'T UNDER WARRANTY. $400 LATER, IT IS FIXED... *TR

I DROVE MY VEHICLE HOME FROM WORK (LESS THAN 5 MILES). WHEN I PULLED INTO MY DRIVEWAY AND PARKED MY VEHICLE, SMOKE BEGAN TO POUR OUT FROM THE ENGINE COMPARTMENT. WHEN I OPENED THE HOOD THERE WERE FLAMES DIRECTLY IN FRONT OF THE DRIVER SIDE NEAR THE FIRE WALL. THESE FLAMES WERE ORIGINATING FROM THE ABS MODULE LOCATION.

BRAKES WOULD FEEL LIKE THEY WERE FADING AND THEN ABS FELT LIKE IT WAS WORKING. NO WARNING LIGHTS WOULD COME ON. DEALER FOUND CRACKED ABS TONE RINGS. AN 800 DOLLAR REPAIR. *TR

WHILE ACCELERATING ON AN ON-RAMP ENTERING A STATE HIGHWAY, TRAFFIC AHEAD OF ME CAME TO A STOP. I WENT FROM APPLYING PRESSURE ON THE GAS PEDAL TO IMMEDIATELY MOVING MY RIGHT FOOT TO THE BRAKE PEDAL TO APPLY PRESSURE. THE BRAKE PEDAL GAVE VERY LITTLE RESISTANCE. I DEPRESSED THE PEDAL ALL THE WAY TO THE FLOOR OF THE VEHICLE. MY VEHICLE CAME TO A VERY SLOW STOP AS IF I WAS ONLY LIGHTLY DEPRESSING THE BRAKE. MY TIRES DID NOT SKID AS I WOULD EXPECT AND THE VEHICLE TOOK SEVERAL SECONDS TO FINALLY COME TO A VERY SLOW AND GRADUAL STOP. THE STOP WAS SO SLOW AND GRADUAL THAT I COULD NOT EVEN FEEL MOMENTUM PUSHING MY BODY FORWARD AS USUALLY EXPERIENCED WHEN SUDDENLY BRAKING.