2004 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS NEEDED TO SERVICE THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 12V353000 (VEHICLE SPEED CONTROL:CABLES) WERE NOT AVAILABLE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 60,000.

I OWN THREE OF THESE VEHICLES AND AGAIN RIGHT FRONT ABS RING SNAPPED WHILE DRIVING. FORD WILL NOT DO ANYTHING EVEN THOUGH I'VE HAD THE SAME PROBLEM ON ALL THREE CARS. *TR

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL BECAME JAMMED. THE CONTACT DEPRESSED THE BRAKES BUT THE VEHICLE WOULD NOT DECELERATE. THE CONTACT VEERED IN AND OUT OF TRAFFIC AND CRASHED INTO TWO GUARD RAILS, FORCING THE VEHICLE ONTO TWO WHEELS UNTIL THE VEHICLE FINALLY CAME TO A STOP. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK AND BACK. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC AND WAS PENDING AN INVESTIGATION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 110,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A TREE. THE CONTACT SUSTAINED A BRUISED LEG AND KIDNEY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 167,000. PMB

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT WAS DRIVING UP A STEEP INCLINE APPROXIMATELY 25 MPH WHEN THE ENGINE RPMS INCREASED ABNORMALLY AND THE TRANSMISSION FAILED TO RESPOND. THE VEHICLE WAS DRIVEN TO A NEARBY AUTHORIZED DEALER FOR DIAGNOSIS WHERE THEY INFORMED THE CONTACT THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. UPDATED 01/15/13*LJ UPDATED 12/23/2013*JS

I WAS ON I-30 WESTBOUND APPROACHING THE MIXMASTER IN DOWNTOWN DALLAS. WHEN I ATTEMPTED TO PASS A SLOW MOVING VEHICLE THE THROTTLE CABLE STUCK. MY VEHICLE CONTINUED TO ACCELERATE. I TRIED PULLING THE GAS PEDAL UP, BUT IT CONTINUED TO GAIN SPEED. REACHING 80 MPH IN A 60 MPH ZONE I BRAKED BUT COULD ONLY GET DOWN TO 50 MPH. I WAS HAVING TO WEAVE THROUGH TRAFFIC TO AVOID HITTING OTHER CARS. THIS CONTINUED FOR ABOUT 5 MILES. I DECIDED TO TRY TO PUT THE CAR IN NEUTRAL TO STOP IT. THEN CAR THEN SLOWED DOWN TO ABOUT 30 MPH. I WAS IN THE FAR LEFT LANE IN HEAVY TRAFFIC. I NEEDED TO TRY TO GET OFF THE FREEWAY, SO I PUT IT BACK IN DRIVE. THE CAR STARTED ACCELERATING OUT CONTROL AGAIN. I MADE IT TO THE RIGHT LANE AND PUT IT IN NEUTRAL AGAIN. THE CAR CAME TO A STOP. THE ENGINE WAS SEVERELY DAMAGED BY THIS. I AM OUT AROUND $1,500. SO FAR, FORD IS NOT BEING VERY HELPFUL, THEY ARE GIVING ME THE RUNAROUND WHEN I CALL. THEY ACT LIKE THEY ARE NOT RESPONSIBLE. I COULD HAVE BEEN KILLED OR KILLED SOMEONE. *TR

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY FROM 5 TO 50 MPH AND THEN COMING TO STOP, THE VEHICLE WOULD SURGE FORWARD. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. AFTER DIAGNOSIS THEY ADVISED HER THAT THE VEHICLE WAS COVERED UNDER THE NHTSA CAMAPIGN ID NUMBER 04V574000 (VEHICLE SPEED CONTROL:CABLES). THE VEHICLE WAS REPAIRED UNDER THE RECALL. APPROXIMATELY 2 WEEKS LATER THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER HAS NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 121,120. THE CURRENT MILEAGE WAS APPROXIMATELY 146,298.

TL* THE CONTACT OWNS A 2004 FORD ESCAPE LIMITED. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE FAILED TO STOP AFTER ENGAGING THE BRAKES. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS DEPLOYED. THE POLICE WAS CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT RECEIVED A RECALL NOTICE ABOUT REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:12V353000 (VEHICLE SPEED CONTROL:CABLES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 145,000.

MY DAUGHTER WAS ABOUT A MILE FROM HOME AFTER TAKING A FRIEND HOME. IT WAS AUGUST 27, 2012 AROUND 9:30PM. HER CAR WENT OFF THE ROAD CRASHED INTO A TREE AND CAUGHT FIRE. SHE WAS KILLED IN THE ACCIDENT. WHAT IS PUZZLING IS THERE WERE NO SKID MARKS, NO SIGNS OF BRAKING. IT HAS BEEN BROUGHT TO OUR ATTENTION JUST YESTERDAY THAT THERE WAS A RECALL ON HER AUTOMOBILE THAT WE WERE NEVER AWARE OF. WE WERE TOLD THAT IF THERE WAS A THROTTLE PROBLEM THEN THAT WOULD MAYBE EXPLAIN THE ABSENT SKID MARKS AND NO SIGNS OF BRAKING. SHE WAS ONLY 19 YEARS OLD. I WAS TOLD TO CONTACT YOU AND THAT MAYBE YOU COULD HELP. THANK YOU FOR ALL YOU CAN DO. [XXX] HEARTSICK MOTHER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ALL THREE OF THE CATALYTIC CONVERTERS FAILED TO OPERATE IN THE CAR. WE WERE INITIALLY TOLD THAT THE CONVERTERS WERE UNDER WARRANTY BOTH FOR MILEAGE AND TIME (8 YEAR/80,000 MILE WARRANTY). DEALERSHIP REQUESTED CAR BE BOUGHT, WHICH WE DID. AFTER THE CAR ARRIVED, WE WERE TOLD THAT THE CAR WAS MANUFACTURED IN JANUARY 2004 AND THAT THE WARRANTY EXPIRED IN JANUARY 2012. ADDITIONALLY, THEY WANT TO CHARGE US OVER $3,000 FOR THE REPAIRS. I ALSO ADVISED THEM THAT WE PURCHASED AN EXTENDED WARRANTY IN NOVEMBER 2007 WHEN THE CAR WAS PURCHASED FROM CARMAX. WE WERE ADVISED THAT THE EXTENDED WARRANTY WOULD NOT COVER EITHER. MY CAR REMAINS AT THE DEALERSHIP BECAUSE WE CAN NOT AFFORD TO REPAIR IT, HOWEVER, WE ARE STILL MAKING THE CAR PAYMENTS ON IT. I CONTACTED FORD MOTORS, FILED A REPORT AND WAS LATER ADVISED THAT THEY COULD NOT DO ANYTHING FOR ME. *TR