2015 FORD ESCAPE Complaints

We bought this car used from the Ford dealership in Ellensburg WA in 2021. It had 79k at the time. We performed a lot of maintenance on the vehicle; new tires, alignment, coolant flush, transmission flush, spark plugs, and updated the Synce software. Then the turbo failed about 5 months later. And we replaced the turbo with a brand new one at the same dealership for 5k. Then we replaced the coolant system. We performed all the recalls as they came in, regarding the transmission shifter and something to do with a solenoid, and we never missed an oil change. In September 2024 the transmission failed and it needs a whole new one. There's a class action lawsuit in CA for the type of transmission in this year of Ford Escape, but it's only for CA residents. Too bad. It's been less than 3 years since we bought it, we've paid twice the price it's worth in repairs and on maintenance, and now it's junk. DON'T BUY AN ESCAPE!

At 120k the transmission went bad. Dealership charged $7k to replace. We chose to replace because it was cheaper than buying a new vehicle. A few months after the transmission was repaired, we started losing a lot of coolant. The dreaded coolant leak through the head gasket into cylinder 2 is the diagnosis. Dealer, told us $12k for a new motor. This is not okay!!!

With no warning, car suddenly refused to start after parking it for a brief errand. Jump starting had no effect (battery was healthy and fully charged). Keys would switch instrument cluster on but cluster would go dark when key was turned to start position or when shifter release was pulled. After reviewing YouTube, other owners found that the 50A mega fuse connected to the fuel pump and BCM (yellow wire) would degrade to the point that its internal connection would become intermittent. This causes intermittent no-start condition and could result in the vehicle shutting off while being driven on the road. Rapping on the front panel of the battery box can temporarily reconnect the internal failure of the fuse and allow the car to start.

The contact owned a 2015 Ford Escape. The contact stated that while driving at highway speeds, the vehicle died without warning. Due to the failure, the contact was left stranded in the middle of the highway. While the contact was on the phone with 911, another vehicle crashed into the contact's vehicle from behind. The air bags did not deploy upon impact. The contact sustained mental trauma due to the accident, but no physical injuries. The police arrived at the scene and a police report was filed. The whereabouts of the other driver were unknown. No medical attention was rendered at the scene. No property damage was reported. The vehicle was towed to an independent tow yard where the vehicle was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was unknown.

My backup camera glitches and my APMI module has gone out, which was diagnosed by Ford. I’ve seen this is an issue with other Ford models as well, however there are no active recalls for my VIN. The Airbag light is also on.

The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with spark plug failure. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the independent mechanic where it was diagnosed with coolant intrusion into the cylinder and engine failure. The contact was advised to take the vehicle to the dealer to be diagnosed. The contact was informed that there was coolant intrusion in cylinder #2 and engine failure. The vehicle was not repaired. The contact was informed that the repair was not covered under an unstated recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 102,000.

THE CAR KEPT OVERHEATING AFTER i PURCHASED IT EARLIER THIS YEAR. THEY HAD TO REPLACE THE MOTOR. I HAD TO PAY OUT OF POCKET AND THE INSURANCE i ADDED ON COVERED MOST OF IT FOR A USED MOTOR TO BE INSTALLED. THE DEALER NEVER FIXED THE RECALL ON THE LOCKS WHICH THE DOORS OPENED WHEN I CAME TO A STOP. IF MY GRANDKID OR DOGS WERE IN THERE THEY COULD HAVE FELL OUT AND GOT HURT.

Coolant intrusion My car has the 2014 engine in it and has coolant leaking into the cylinder combustion chamber

The contact owns a 2015 Ford Escape. The contact stated while attempting to reverse out of the garage, the steering wheel seized. The contact stated that the “Steering Service Required” message was displayed. The contact stated turned off and restarted the vehicle and the steering returned to normal operation. The contact stated that several days afterwards while exiting a parking space, the failure reoccurred. The contact stated that several unknown warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was 33,841.

I was driving this car down the road 50mph when the engine turned off. The dash board indicated no rpm, no warning lights and to shift the car into park. When I rolled safely to a stop, the engine would not crank over with the key and none of the dash board warning lights were on. The issue with this was the 50a BCM fuse #9 opened but did not blow. Wiggling the main wires by the battery caused the BCM to regain power and the car restarted. The fuse was replaced for the repair.