2011 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND WAS UNABLE TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE IN THE MIDDLE OF THE ROAD IN ORDER FOR THE STEERING WHEEL TO RESUME NORMAL OPERATION. THE FAILURE CONTINUED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS TAKEN TO BONNELL MOTORS INC (LOCATED AT 353 CAMBRIDGE ST, WINCHESTER, MA 01890, (877) 729-9700) WHERE THE SAME DIAGNOSIS WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000.

TWICE IN THE LAST FEW MONTHS THE POWER STEERING GOES OUT WHEN TURNING SLOWLY. I WAS DRIVING ABOUT 15MPH WHEN I TURNED TO THE RIGHT AND FELT THE STEERING LOCK UP MAKING IT DANGEROUS AND NEARLY IMPOSSIBLE TO GET TO A SAFE PARKING PLACE. ONCE I DID, I POWERED THE CAR OFF FOR A MIN AND BACK ON. IT RESUMED AS NORMAL. IT IS DANGEROUS AND SCARY TO BE DRIVING WITH MY FAMILY. I NO LONGER TRUST THIS VEHICLE.

ELECTRIC POWER STEERING HAS A RECALL BUT FORD IS UNABLE TO LOCATE INFORMATION STATING A RECALL ON THE CAR. ELECTRIC STEERING GAVE OUT MULTIPLE TIMES BUT FORD REFUSED TO FIX THE ISSUE, EVEN THOUGH IT WAS RECALLED IN 2014

DRIVING TO AN APPOINTMENT STARTED INTO A CURVE IN ROAD WHEN POWER STEERING FAILED IN VEHICLE. COULD BARELY CONTROL VEHICLE TO GET OFF OF ROAD. NO WARNING, NOISES OR LIGHTS CAME ON. VERY SCARY. CHECKED FOR RECALLS AND WAS TOLD MY VEHICLE VIN NUMBER IS NOT INCLUDED BUT THE YEAR AND MODEL DO HAVE A RECALL ON STEERING PROBLEMS.

STEERING DIED WHILE OPERATING VEHICLE. WAS ABLE TO AVOID INCIDENT AND RESTARTING CAR APPEARED TO FIX ISSUE AT THE TIME. DEALER INDICATED EXACT SAME ERROR CODE B2278 AND REPAIR AS INDICATED BY RECALL 14S05. HOWEVER, THIS VIN NOT INCLUDED IN THAT RECALL AND MANY CALLS TO FORD AND AN OPEN CASE ARE USELESS. HAVE GRAVE CONCERN FOR FUTURE FAILURES.

ALL THE SUDDEN WHILE DRIVING LOST TOTAL POWER STEERING AND COULD HARDLY TURN THE WHEEL AT ALL. ONCE I GOT IT STOPPED AND SHUT OFF FOR A FEW MINUTES, POWER STEERING WAS FINE WHEN I CRANKED BACK UP. HAS HAPPENED AGAIN WHILE DRIVING LATER. THIS IS THE EXACT SAME ISSUES REPORTED ON THE 2008-2011 FORD ESCAPES TORQUE SENORS THAT WAS RECALLED. IT NEEDS TO BE RECALLED ON THE 2011-2012 MODELS AS WELL.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE CONTACT'S WIFE WAS DRIVING 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN, CAUSING HER TO BUMP INTO A CURB. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER WAS ABLE TO PARK THE VEHICLE INTO A PARKING SPOT. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, THE STEERING WHEEL RESUMED NORMAL OPERATION. THE CONTACT'S WIFE MANAGED TO DRIVE THE VEHICLE HOME. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO AUTONATION FORD BELLEVUE (LOCATED AT 411 116TH AVE NE, BELLEVUE, WA 98004, (425) 243-5203) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED AND THE POWER STEERING CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 107,000.

TURNING TO LEAVE A PARKING LOT AND HAD NO POWER STEERING,REMOVED ERROR CODE AND POWER STEERING STARTED WORKING.

POWER STEERING STOP WORKING SUDDENLY, CHECK ONLINE AND FORD ISSUE A RECALL ON 2014 BUT LOCAL DEALERSHIP DOES NOT RECOGNIZE MY VEHICLE AS ONE AFFECTED.

FRONT-RIGHT BRAKE DISC LOCKED UP ON AUGUST 21ST, 2019. IT ALSO MADE SMOKE. AFTER ONE HOUR, IT CAN DRIVE AGAIN. NOW IT ALWAYS MAKES BIG NOISE WHEN I PARK.