2015 FORD ESCAPE Complaints

Climate Control Housing is broken. Air will not come out of the face vents. This caused me to overheat because the AC could not cool me off while driving. Even with AC coming out of the feet and defrost vents, it was not able to cool my car off enough to be a comfortable temperature. A dealer and an auto shop both said this is a known issue.

The contact owns a 2015 Ford Escape. The contact stated that while starting the vehicle, there was a white cloud of exhaust smoke coming from the rear of the vehicle. The contact stated that there was an excessive amount of exhaust odor entering the cabin of the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that there was coolant intrusion into cylinder #1, causing an engine misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The mechanic advised the contact to keep the coolant reservoir filled with coolant to prevent complete engine failure until the vehicle was repaired. The mechanic referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not made aware of the failure. The failure mileage was 132,000.

My daughter borrowed my car and experienced a loud rattling noise. We had it towed to our local shop who recommended bringing it to a Ford Dealership for the issue. We had it towed there and I was informed after they looked at it that we had a cracked flex plate. It horrifies what could have happened while she was in the car. There was a check engine light on, but that was not connected to this issue apparently because I had to pay an additional cost to get that fixed. I have never heard of a cracked flex plate but when I googled it I found Ford had several recalls for it, but not attached to my VIN

Two separate events - In parking lot, started the vehicle, backed out of the spot, pulled forward and received an alert regarding a power steering assist failed. The ability to control the car at slow speeds with regards to steering was extremely impacted. I could barely turn out of the way of traffic and pull back over into a safe area. I turned the car off then stared it back up and the error went away. The second event approx. a month later was while I was driving down a winding hill and the error error popped up on my screen again regarding the power assist failure. The even though i was traveling at 45 mph, the loss of steering assist about caused me to go off the road and down the embankment. I could have just as easily gone into incoming traffic. I was able to slow the car down significantly and put a lot of effort to get off the side of the road safely. Again, I turned the car off then back on and the problem was no longer present. Research on the internet shows this isn't an isolated event and has been reported by other owners of the same vehicle type. I will be taking the vehicle to the dealership for inspection but I'm confident they will not be able to re-create the issue since this has been a random event.

The vehicle with this VIN was blocking access to a federal building on 7/30/24, DURING BUSINESS HOURS, and I have photographic proof with a date and time stamp.

The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the engine was idling roughly with the check engine warning light illuminated. Additionally, the contact stated that the vehicle stalled. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 94,000.

The contact owns a 2015 Ford Escape. The contact stated while driving at various speeds up an incline, the vehicle shuddered and hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 125,000.

The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, one of the rear doors unexpectedly unlatched while his son was sitting by the door. The contact stated that the rear door latches were not working as intended. The contact was able to safely pull the vehicle to the side of the road and close the door. A local dealer was contacted, and the contact was informed that the latches were previously replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 159,817.

The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The vehicle was towed to a dealer. The vehicle was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 72,000.

My Ford Escape ecoboost engine had a coolant leak. It gave no warning and suddenly stopped running in the middle of the road while I was driving. I opened the engine and there was a small piece of metal that looked like it was about to catch fire. I have visited the ford dealership multi times asking for them to repair car and fix any known issues and they ignored this well known problem with the 1.6 engines and racked up unrelated charges on unnecessary fixes (I believe) to get the most money out of me before catastrophic engine failure. If I had driven 100 yards or more I'm sure my engine would have completely caught fire.