2022 FORD ESCAPE Complaints

The contact owns a 2022 Ford Escape equipped with Continental Tires, Tire Line: Conti ProContact, Tire Size: 225/65/R17. The contact stated that while her husband was driving approximately 45 MPH, the vehicle experienced a flat tire. While inspecting the tire, he noticed damage to the sidewall. There was a small crack located on the sidewall. The tire pressure warning light illuminated. The vehicle was taken to an independent mechanic who informed him that the tread was worn on all four tires, and the tires needed to be replaced. The tires were replaced. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 5,600.

The contact owns a 2022 Ford Escape. The contact stated received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the dealer was contacted, and she was informed that the manufacturer was only sending one part per week to the dealers for the recall repair. The contact stated that she had contacted three dealers and it was confirmed that parts were being sent out slowly. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue however, she was awaiting a callback. The contact had not experienced a failure. Parts Distribution Disconnect.

The contact owns a 2022 Ford Escape. The contact stated that while starting the vehicle, there was an abnormal odor detected. The contact related the failure to NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I have been without my new car since January 10, 2023 due to a design flaw in the Ford Escape Plug in Hybrid. Their inadequate undercarriage protection Ford is putting their owners at financial risk, and costing Federal and state taxpayers for a flawed product. Ford Escape Plug in Hybrid undercarriage protection is not made of a durable material. You have maybe expected plastic or metal in the past. Now it is a fabric material that I call “Fordboard”, that tears and leaves the highly sensitive electronic and the hybrid battery open for damage. This happened to me in the January 2023 storms in Southern California. I have been without my new car for two months because, not only is the undercarriage not durable, but Ford refuses to divert replacement batteries for repair but continues to make the new cars so they can continue to make a profit with the help of Federal and State tax dollars. I was counting on gas savings with the electric vehicle in order to help pay for the car payment. I now have to pay full gas prices as well as the car payment. I bought the car because our family needed to expand our vehicles. I spent extra on this car to help reduce my carbon emissions. There are now more carbon emissions because of this which is contrary to why there are tax credits. Ford is gathering huge profits as a result of the changes to the tax credits, they are one of a handful of cars that are eligible. If they can’t fix damaged cars, then the tax credits aren’t helping. Ford refuses to warranty the situation. Ford refuses to pay for a loaner or rental car. Ford rejected my requests for financial assistance. I request help to do the following: 1)I want Ford to divert a battery assembly from the new car manufacturing to my car so I can have my car. 2)I want Ford to replace the “Fordboard” undercarriage on my car with something more durable so I don’t have to worry about this ever again The consumer is requesting an update and response to the complaint.

The contact owns a 2022 Ford Escape. The contact stated that after coming to a complete stop at a traffic signal, the vehicle lost motive power and failed to restart. No warning lights were illuminated. The vehicle was towed to a local dealer, where unknown repairs were completed. The vehicle was repaired; however, the contact stated that after starting the vehicle the check engine warning light illuminated. The contact made the local dealer aware of the failure; however, the vehicle had not yet been taken back to be diagnosed or repaired. The VIN was included in NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline). The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2022 Ford Escape. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled with several unknown warning lights illuminated. The contact was able to restart the vehicle and drive to her destination. The contact restarted the vehicle, and the vehicle failed to remain started. The vehicle was towed to the dealer and the dealer stated no failure was found. The contact stated that the failure persisted. The manufacturer was not contacted. The failure mileage was 700. The contact stated that at the time of the failure, the vehicle had stopped in the middle of traffic and a battery icon flashed in red on the dash. This failure has happened twice now. After the second failure, the vehicle was towed to the dealership where is still sits. The consumer is requesting to be reimbursed for repairs relating to both the recalls for the air bag as well as ignition/starter parts.

I bought this car in June 2022 brand new. This morning I received an alert on my phone from Ford saying that my car is in "Deep Sleep" mode to conserve battery energy and my remote features including start/stop and lock/unlock. I went to my car and I could not get into my car and it did not start. When I contacted the dealership, Vista Ford in Woodland Hills, CA, they informed me that this is a feature on the car, and that if the car is not driven within 48 hours, the car will go into Deep Sleep. I drove the car the night before, not even 8 hours prior so I do not understand why this happened. I manually used my key from the fob to get into my car, and asked the sales manager to assist me on how to start the car. He said I had to set the fob in the middle console and push the start button. It did not work. I had to call AAA to come and jump my brand new car to start. This is putting me at risk and this car is not safe to drive because it goes into this deep sleep mode and does not start. The dealership said the first available appointment was not until 3/08/23 which is in about two weeks. I hope the factory is able to disable this deep sleep mode. It is unsafe to have a car that does not start and you cannot get into your vehicle. I already had a recall for the cooling of the engine, now my car will not start, and I can't get into it, what's next?

2022 FORD ESCAPE. CONSUMER WRITES IN REGARD TO CLICKING SOUNDS COMING FROM VEHICLE WHILE DRIVING.

I recently purchased a 2022 Ford Escape and during my first drive with it upon arriving home while unloading the trunk I felt a pain in my hand. I looked where I had place my hand to reach in the trunk and there was razor sharp metal. I contacted Ford and brought the car in to get it deburred and Ford refused to repair the issue telling me all Ford Escapes had the razor sharp metal and that is as it’s designed. They provided this response in writing. Please keep in mind the jut outs in the photos on the edge are razer sharp metal burrs from the sheet metal cutting process and not paint drip or other buildups on the metal