2021 FORD ESCAPE Complaints

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Left Driver door making popping sound when opening or closing due to spot welds failing. Left Driver door has no catch when opening until door is completely open. Left Driver door electronics affected due to spot welds failing this includes window up/down function and locking/unlocking. Claim filed with Ford customer concern and spoke to dealer. Ford wants $2600.00 to repair and will contribute $900.00 because vehicle is out of warranty.

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford Escape. The contact stated while driving 20 MPH, there was smoke coming from the vehicle, with the check engine and power train warning lights illuminated. The vehicle lost motive power however, the contact was able to pull over on the side of the road and had the vehicle towed. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 55,137. The VIN was not available.

The contact owns a 2021 Ford Escape. The contact stated while reserving, there was an abnormal sound coming from the vehicle after depressing the brake pedal. The contact stated there was no warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the brake pads to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the brake pads to be replaced a second time. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 100.

The contact owns a 2021 Ford Escape. The contact stated the driver-side window failed to operate properly (open or close). The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.

When opened the driver side door on July 29, 2023 my door made a horrible popping noise that is continuing every time I open or close the driver side door.

Drivers door stop latch welds failed. This severely limits smooth opening and closing of the door as it binds up while moving the door. This happened at 34,500 miles, so fortunately it will be covered by the warranty. If this poor quality manufacturing causes it to happen to the other 3 doors, who will pay for this? Please issue a recall, this is a very common problem.

The spot welds in the front driver's side door have failed, the door makes a loud popping noise when opening or closing the door, and the window has difficulty going up and down. The vehicle would be available for inspection. An internet search of this problem has indicated that my door could come open without warning. I have taken the vehicle to a body shop who have confirmed the spot welds have failed. The door began to make a slight creaking noise about 2 weeks prior to my noticing the spot welds had failed.

The door weld on the door is causing it to pop when you open and close the door.