2011 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 62 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STOPPED, TURNED OFF, AND RESTARTED THE VEHICLE FOR IT TO OPERATE NORMALLY. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 150,000.

LOUD RATTLING NOISE COMING FROM THE FRONT SUSPENSION. BELIEVED TO BE STRUTS, SWAY BAR, OR SWAY BAR LINKS. ONLY HAPPENS WHILE IN MOTION ON ALL TYPES OF TERRAIN.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING BETWEEN 10-50 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHILE IN TRAFFIC. THE STEERING WHEEL SEIZED AND WOULD NOT MOVE. THE CONTACT HAD TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE STEERING RETURNED TO NORMAL. THE CONTACT CALLED PEACOCK FORD (1875 S ORLANDO AVE, MAITLAND, FL 32751, (407) 644-7111) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT MAY BE RESPONSIBLE FOR THE REPAIR COST. THE CONTACT STATED THAT THE VEHICLE SHOWED SYMPTOMS OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 154,000. *BF UPDATED; CONTACT HAS STATED THAT THE STEERING ALSO SEIZED TWICE WHILE THEIR DAUGHTER WAS DRIVING.*AS

MY 2011 FORD ESCAPE XLT 2.5L IS STALLING WHILE DRIVING, STOPPED, TURNING. THE RPM'S ARE JUMPY. CAR STALLS WITH FOOT ON THE GAS IN MID DRIVE! REPLACED THE CANISTER PURGE VALVE AS DIAGNOSED. NOT THE FIX.

FIRST ISSUE IS THAT THE BACK BACK DOOR WONT OPEN & THERE IS NO KEYHOLE TO UNLOCK IT EITHER. SECOND ISSUE IS THAT WHEN IT RAINS HEAVY WATER IS COMING THROUGH FROM THE OUTSIDE INTO ALL MY DOORS & IT STAYS THERE BECAUSE THERE IS NO PLUG TO LET THE WATER OUT. THE CHEAPEST OPTION WAS TO DRILL HOLES IN THE BOTTOM OF EACH DOOR TO LET THE WATER OUT.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE MULTIPLE TIME UNTIL THE STEERING WAS ABLE TO FUNCTION NORMALLY. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO TOWNE FORD OF REDWOOD CITY (LOCATED AT 1601 EL CAMINO REAL, REDWOOD CITY, CA 94063, (650) 366-5744) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK SENSOR, TWO COLUMN BOLTS, AND THE EPA SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,889.

WHEN STEERING CAR MAKING TIGHT TURNS CAUSES THE STEERING WHEEL TO LOCK UP AND MAKES IT EXTREMELY DIFFICULT TO TURN.

THE PROBLEM IS BRAKE LOSS IN REVERSE. IT HAPPENS INTERMITTENTLY SOMETIMES ONCE A MONTH OR MAYBE 6 MONTHS WITH NO PROBLEM BUT SCARY WHEN BACKING OUT AND CANNOT STOP IMMEDIATELY. THE PEDAL WILL BE ROCK HARD WHEN THIS HAPPENS AND AFTER A COUPLE OF SECONDS WILL DEPRESS AND BRAKES BACK TO NORMAL. IF IN A TIGHT SPOT OR PEDESTRIAN WALKS BEHIND THERE COULD BE BAD CONSEQUENCES AND GOOD LUCK PROVING IT IN COURT THAT THE BRAKES FAILED. SUMMER OR WINTER DOESNT MATTER. I HAVE BROUGHT IT TO DEALERSHIP AND COMPLAINED ON ANOTHER FORUM BUT DEALER CANNOT FIND PROBLEM AS IT IS SO INTERMITTENT. IT SEEMS LIKE A VALVE IN THE SYSTEM STICKS. I HAD IT HAPPEN TO ME SEVERAL TIMES BUT MY WIFE DIDNT BELIEVE ME. WELL IT HAPPENED TO HER LAST WEEK AND SHE WAS SCARED. THIS HAS BEEN GOING ON FOR YEARS WITHOUT RESOLUTION AND IF NOTHING ELSE WILL PUT THIS CONCERN ON THE RECORD OR HOPEFULLY FORD TAKES THIS MORE SERIOUSLY. I WILL BE CONTACTING DEALER AGAIN AS THIS MUST BE FIXED ONCE AND FOR ALL. ANY IDEAS WELCOME.

WE BEGAN HAVING INTERMITTENT BRAKING INCIDENTS. SOMETIME THE CAR WOULD PULL SHARPLY, OR NOT AT ALL. THERE WAS A TIME WHEN THE CAR SEEMED TO NEED EXTRA PETAL PRESSURE TO STOP. WE TOOK IT TO SPENCER CREEK TO HAVE IT CHECKED OUT. INITIAL DIAGNOSTICS WAS POSSIBLE STICKING OF CALIPERS. THE CAR WAS DRIVEN OUTSIDE THE SHOP TO AWAIT PARTS. WHEN THE IT WAS TIME TO BRING THE CAR BACK INSIDE TO PUT ON THE LIFT, THE RIGHT FRONT BRAKE HAD FROZE UP AND THE CAR WOULD NOT MOVE. SEE ATTACHED WORK ORDER. IF THIS MODULE HAD FAILED AT HIGHWAY SPEED, TI WOULD RESULTED IN LOSS OF CONTROL.

A KNOCK STARTED IN MY STEERING COLUMN. I GOT INCREASINGLY WORSE. MY STEERING BECAME JERKY AND UNCONTROLLABLE. I WAS ABLE TO GET MY TRUCK TO A REPAIR SHOP. THEY FOUND THE STEERING COLUMN BAD. THIS WILL BE THE SECOND TIME SINCE I HAVE OWNED THE TRUCK THAT THIS STEERING COLUMN HAS GONE BAD. THIS IS VERY DANGEROUS AND COULD HAVE CAUSED A VERY SERIOUS ACCIDENT IF I DID NOT LEARN FROM THE FIRST RECALL. TWO TIMES WITH THE SAME PART AND PROBLEM. I DO NOT THINK THIS WAS FIXED AND A CONTINUED INVESTIGATION INTO THE STEERING COLUMN SHOULD EXIST.