2014 FORD ESCAPE Complaints

I have had coolant issues with this car for 7+ years. No matter what work I have done to it, it still looses coolant. I'm currently topping off the reservoir every 3-4 days. Pressure test does not find a leak but it must be going somewhere!! Within the past 3 months I have had: - heater hose replaced ($500+ at dealership) - valve cover gasket and turbocharger wastegate control solenoid replaced ($800+) - coolant tube and vac system replaced ($1000+ at dealership) I have had other extremely expensive repairs done over the years, including recalls, and the car still looses coolant somehow.

Coolant circulation as part of recall 17S09. Not sure if my car was affected but it’s not right. We have change coolant bottle and coolant seems to be going somewhere and can’t figure out if my car was with this recall. Also already had to rebuild transmission. It was destroyed. $5000. Will never buy a ford again

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was idling, the vehicle stalled. The contact stated that several attempts were needed to restart the vehicle while depressing the accelerator pedal. The check engine warning light was illuminated. The contact became aware of NHTSA Campaign Numbers: 14V495000 (Electrical System) and 15V005000 (Fuel System, Gasoline) however, the VIN was not included in the recalls. The failure persisted and occurred more frequently. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel injector line had failed as well as there was a wiring failure causing the battery and engine to engage or disengage unintentionally by the driver. The alternator and battery had been replaced; however, a third repair had not been completed. The manufacturer was made aware of the failure where it was confirmed that the failure was related but was not included in the recall with the NHTSA Campaign Number: 14V495000 (Electrical System). The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 65,000.

The contact owns a 2014 Ford Escape. The contact stated that the rear driver’s side and rear passenger’s side doors were inoperable and could not be opened from inside or outside the vehicle. The vehicle was taken to the local dealer who stated that the door plastic panels had slid down and became stuck inside the door trim. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired for the same failure, but the failure reoccurred. The failure mileage was 30,000.

The rear door panel gets stuck in the door frame, preventing the door from opening. This happens with all of the screws and clips firmly in place but the problem does eventually loosen and dislodge clips. It seems to be that the panel is a little too big for the door frame. Looking for solutions, the problem is very common and many people have attempted to fix it with little success. We have two small children who sit in the back in car seats and we have to put them both in and out from the one door that doesn’t get stuck. This has been an issue for about two years now and has damaged the panel so much that it nearly rips off when attempting to open the door. I have read that Ford has acknowledged the problem but has not issued a recall. Clearly a safety issue to not be able to open a door.

My car has 15 recalls. I was only notified of 2. According to one of the letters I received It states that repairs were done but not completed and that is a lie. I have never had any recall work done, mainly because the first letter said they didn't have parts. I was only made aware of the latest 2 and no work has ever been done that I am aware of nor have I ever been notified until recently. So why are they saying work was done when I know it wasn't? One of the recalls says my car should not be driven for safety reasons. How can they be trusted? I know the repairs were not done even though the letter says it has been done. How can they claim it was fixed, when I know for a fact it wasn't. What can I do to prove they are lying? Shouldn't there be records? I would love to see these records. My name is [XXX] [XXX] . or [XXX] . My car is a 2014 ford escape. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Coolant intrusion around 130,000 miles. I swapped the motor from a 2013 Escape that had 107,000 miles on it and the coolant intrusion is happening with that one after driving 15,000 more miles.

My 14 Escape will not turn off. This is a standard start not push button. Been running for an hour without key in ignition. Recall for this issue is not for 2014 models it seems. Does have factory dealer installed remote start that was put in years ago.

The contact's girlfriend owns a 2014 Ford Escape. The contact stated while driving at approximately 10 MPH, the vehicle lost motive power. The transmission warning light illuminated later. The vehicle was towed to an independent mechanic, who diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 130,000.

Information/Instrument cluster has gone blank. I cannot see mileage, or any warning information. This problem was on a previous recall.