2015 FORD ESCAPE Complaints

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle decelerated to 45 MPH, with a reduced engine power message displayed. The contact stated that the vehicle was leaking coolant. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that there was a coolant leak, and the engine, thermostat housing, valve, and overflow hose needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The approximate failure mileage was 114,000.

The contact owns a 2015 Ford Escape. The contact stated that while her daughter was driving approximately 45 MPH, the vehicle started losing motive power and then stalled. The vehicle was eventually towed to the local mechanic who replaced the turbo and shifter cable bushing; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 130,000.

Rear passenger door won’t latch. Appears to be a problem with the mechanism in the door. It remains stationary when the door handle is pulled. Door doesn’t stay closed when driving. No accidents, no injuries. Initial occurrence happened when parked.

As I was driving my car started to jerk, drag backwards and stop. I put it in park in the middle of the road and turned the car completely off. It would start and drive, then jerk, try to slide backwards again then stopped. The car starts, but the shift freezes after try to go.

The cars electrical system has failed multiple times while driving leading to no headlights , brake lights and all other electrical components. we have had vehicle serviced by multiple different mechanics including ford dealership however problem persists shortly after repair each time. vehicle does not display any forewarning of failure such as no check engine lights or any indication that anything is wrong. all services and inspections show nothing is wrong however vehicle service records show electrical system and battery serviced/changed multiple time due to reoccurring problem. manufacturer says that our vin is not included in the recall however vehicle has all same issues as recalls from May 2014 to July 2015 .Vehicle was manufactured April 04,2015. how are vehicle does not fall under any of these recalls is beyond my understanding , at this point in time vehicle does not run due to multiple mechanics being unable to pin point or fix electrical issues. Would like vehicle reinspected for any of these recalls and car fixed and safe to drive.

I have 2 ford escapes, a 2015 (referenced in this complaint) and a 2016. Both have experienced catastrophic transmission failure within weeks of each other. The transmission would slip, shudder and eventually disable and indicate service is needed. This happened while traveling highway speeds and the vehicle became disabled on the highway. As it was sudden, there was not time to get it safely off of the road and presented hazards to me and other drives until a tow truck could be engaged.

The contact owns a 2015 Ford Escape. The contact stated that while attempting to shift into the drive, the gear shifter was shifted into the drive, but the transmission failed to shift out of the park. An unknown warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

The Transmission has failed and is available for inspection. I was concerned for my safety because one minute the car would move and then it was as if I lost all power and then boom it would throw it's self in gear and take off with no throttle response when you touched the pedal. No the vehicle has not been inspected by anyone listed above. There were no other problems or warnings before this took place the only time I got a warning was a day later when I went to go load the car up on the trailer to take it to my mechanic. The issue occurred on 04-25-2024.

The contact's wife owns a 2015 Ford Escape. The contact stated that the vehicle would jerk and hesitate upon depression of the accelerator pedal as an abnormal, grinding sound would emit from the vehicle. A yellow transmission warning light was illuminated. Due to the failure, the vehicle was towed to a dealer and was diagnosed with transmission failure. The manufacturer was also notified of the failure and informed the contact that there were no recalls on the vehicle. The manufacturer referred to contact to the NHTSA Hotline for further assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 143,000.

The contact owns a 2015 Ford Escape. The contact stated while reversing, the rearview camera image was upside down. There was no warning illuminated. The vehicle was taken to the dealer however, the rearview camera could not be reset, and the dealer determined that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 112,000.