2022 FORD ESCAPE Complaints

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I used to drive my Ford Escape just perfectly and I was happy. I liked it. One day in December 2022, I drove my car normally and perfectly during the day. Then, after work, I went to do my shopping. After I finished shopping, I drove my car again. I changed the cruise control settings. After less than a mile, I was tuning left at low and normal speed less than 10MPH. Suddenly, I found the car accelerated on its own and I lost the control of the wheel. I did not feel the pedals under my feet, no resistance. Every thing was out of my control. Then, the car hit a tree. Fortunately, no injury, I had a pain lasted for weeks, but no injury. There are huge smokes, but no fire. The car was declared as a total loss, and I lost a lot of money. After that I was curious what happened to me. I found complaints about Ford Escape, in which the drivers stating the same experience as mine. The accelerated on its own after adjusting the cruise control. That’s inspired me to complain and warn other driver about the safety of this car. I don’t know the main reason the car accelerated, but I hope it will be investigated. However, I found that Ford has a recall in the last week of November (a week before my accident) related to fuel injection. I searched again and I found that the problems on car’s computer, fuel injector or ECU could lead to uncontrolled amount of fuel passing to the engine and may cause acceleration or burn. I am very lucky that the acceleration didn’t hit people or the car burnt from speed and heat. Again, I don’t know what happened, but I hope it will be investigated to safe lives of others. Photos can be supported upon request. The car is now with the insurance company.

225/75R 17 NEW CAR, 3000 MILES ON IT DRIVING ON THE HIGHWAY AND I HEAR THE RAPID THUMPING. LOW TIRE PRESSURE LIGHT CAME ON. I WAS NEAR AN EXIT AND LUCKILY PULLED OFF TO SAFETY. BECAUSE THERE IS A CONTINENTAL TIRE RECALL ON 3 SPECIFIC TIRES I WANTED TO BRING THIS TO YOUR ATTENTION AS FAR AS I AM CONCERNED THIS SHOULD NOT HAVE HAPPENED WITH MY NEW TIRES. TO MY KNOWLEDGE THERE WAS NOTHING IN THE ROAD THAT I WOULD HAVE RUN OVER TO CAUSE THIS . MY SAFETY COULD HAVE BEEN JEAPORDIZED AND OR THE SAFETY OF OTHERS.

Since purchase, the car has made a loud squealing noise when applying brakes in reverse. Seems to take longer to come to a stop at times when applying brakes but other times jerks to a stop.

On November 12, 2022 at approximately 1:00 p.m. an incident occurred with my 2022 Ford Escape Hybrid in Columbia, MO. As I was parking in the Forum Theater parking lot, the engine surged and I had no brakes. I was at a dead stop and when I released the brake to move into a parking slot, the engine surged abruptly. When I applied the brakes, the pedal went clear to the floor with no braking occurring. I absolutely did not hit the wrong peddle causing this surging of power. As a result, the Escape jumped a curb and ran into a tree doing $14,000 damage. The airbags did not deploy nor did the seatbelts lock with the result of my granddaughters and I being thrust sharply forward. Currently the dealer, Moberly Motor Company has no plans to notify Ford of this incident. The $14,000 repair bill is being borne by my insurance, Shelter Insurance. I have written Ford Consumer Relations but to date I have not had a response. My granddaughters and I were blessed that we were not physically injured seriously. However, we are all three having emotional/mental issues from the wreck. The only warning I had was the brakes squealed when I backed out of a parking place prior to the event. The vehicle is currently at Moberly Motor Company in Moberly, MO awaiting parts for repair.

The contact owns a 2022 Ford Escape. The contact stated while using the liftgate, the liftgate failed to stay open. The contact stated that the trunk fell and struck her on the head causing a minor injury. No medical attention was sought. On another occasion, while seated in the vehicle, the contact heard an abnormal clicking sound before the trunk opened independently. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 2,000.

There is an issue with the brakes and brake dust covers the wheel. The brakes have been squealing when pressed since the vehicle was leased. Each time I inquired at the dealership I was told it was because the brakes were new. Since they brakes continued to squeal after months, I asked service to look at them for me. They did, and said everything looked fine. As of now the front driver side wheel is completely covered in a black substance. Possibly brake dust and the brakes still squeal. I am concerned about the safety of my brakes. I took photos and sent them to my dealership today. This has been on ongoing problem since day one.

The contact owns a 2022 Ford Escape. The contact stated while driving at various speeds, an abnormal popping sound was coming from the vehicle with an unknown warning light illuminated. The contact also stated that while in reverse(R), a loud humming sound was coming from the vehicle while stopped or while in motion. The contact had taken the vehicle to the dealer and was given an estimate for a diagnostic test. The manufacturer was then notified of the failure and referred her to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was 8,000.

Service engine soon light came on, and the car was very slow to get up to speed and it would no exceed 15MPH. Took it to the dealership and it was initially discussed as a crankshaft sensors that needed cleaning but while cleaning it they notices metal pieces in the oil. I was "recommended" an oil change that I had to pay out of pocket. and that did not solve the issue. Took the car back to the dealer and as of right now they are looking into replacing the engine entirely. Sill no ETA

Extreme brake dust on both front wheels / rims. Concerned that brake pad friction lining was manufactured incorrectly, and worried about possible brake fade. Currently 4,800 miles on vehicle.