2002 FORD ESCAPE Complaints

View complaints related to 2002 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 980 complaints submitted for the 2002 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD ESCAPE
    - AKRON, OH

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL BURNING ODOR EMITTING FROM THE VEHICLE. THE CRUISE CONTROL, ABS AND CHECK ENGINE WARNING LIGHTS SUDDENLY ILLUMINATED AS SMOKE BEGIN EMITTING FROM THE FRONT END OF THE VEHICLE. THE CONTACT THEN NOTICED THAT THE VEHICLE WAS ON FIRE AS FLAMES POURED FROM UNDER THE HOOD. THE FIRE WAS EXTINGUISHED BUT INDEPENDENTLY RE-IGNITED . THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE/FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS THEN TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED AND HAD NOT BEEN DRIVEN SINCE THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 134,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - SUMMERVILLE, SC

    WHILE STARTING THE ENGINE AFTER OVERNIGHT PARKING, A LOUD EXPLOSION WAS HEARD AND WHITE SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE IGNITION WAS IMMEDIATELY TURNED OFF. EXAMINATION OF THE ENGINE REVEALED A DAMAGED DECORATIVE COVER OVER THE INTAKE MANIFOLD AND SHATTERED INTAKE MANIFOLDS. TWO SPARK COILS WERE LATER FOUND TO BE DAMAGED BY THE EXPLOSION. THE HEADS WERE RECONDITIONED AS IGNITION LEAKAGE THRU THE UNSEATED VALVES WAS A FACTOR CONTRIBUTING TO THE IGNITION OF THE RESIDUAL GASES IN THE INTAKE MANIFOLD. SECONDARY CONTRIBUTION WAS THE ORIGINAL INTAKE MANIFOLD WAS OF AN OLD STYLE AND NOT CAPABLE OF WITHSTANDING THE BACKFIRE FORCE. A NEW, MODIFIED COMPOSITE INTAKE MANIFOLD WAS AVAILABLE BUT NOT ON A RECALL. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - HARVEY , IL

    TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED THE CONTACT HEARD THE ALARM, LOOKED UNDER THE HOOD AND SAW A FIRE IN THE ABS AREA. THE MECHANIC DIAGNOSIS LOCATED THE FAILURE AS THE ABS WIRING HARNESS. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - PEABODY, MA

    TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG LIGHT STAYED ILLUMINATED AND WOULD NOT SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THEY REPAIRED THE VEHICLE BUT THE LIGHT CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 94,959.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - SAN RAFAEL, CA

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC WHEN HE AS ADVISED THAT THE ABS NEEDED REPLACING. THE CONTACT STATED THE ABS WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE). THE MANUFACTURER ADVISED THAT BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER RECALL, AND FURTHER REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,130.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - JAMESTOWN, NC

    MY 2002 FORD ESCAPE HAD TO HAVE A TRANSMISSION REPLACED. AT 74,000 MILES IT WAS BLOWN. I HAD IT TOWED TO A REPAIR SHOP AND ASKED FOR HIS OPINION. IT WAS BLOWN. HE CALLED ABOUT A REPLACEMENT AND WAS TOLD THE DEALER KEPT MANY REPLACEMENTS FOR 2002 ESCAPES BECAUSE OF FAILURES. I BOUGHT FORD BECAUSE I ALWAYS LOVED AND BOUGHT FORDS. BUT 3,3300.00 LATER, FORD HAS A PROBLEM. THE CAR RUNS BETTER NOW AND EVEN GETS 5 MILES PER GALLON BETTER ON GAS. FORD HAS A PROBLEM AS COUNTLESS PEOPLE HAVE EXPRESSED. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - BALLWIN, MO

    RECALL ON 2002 FORD ESCAPE FOR THE ANTI-LOCK BRAKE RECALL NUMBER 07V-156 I HAD THIS RECALL DONE AT LONG FORD IN EUREKA, MO. OCTOBER 13, 2008. ON AUGUST 7, 2010 THE WIRE BURNT ON THIS AND WAS TAKEN TO A REPAIR SHOP WHERE THEY HAD TO REPLACE THE MODULE. FORD SAID THAT THEY HAD ALREADY FULFILLED THEIR OBLIGATION AND WOULD NOT FIX THE PROBLEM. THE CONSUMER STATED THE VEHICLE STARTED SMOKING. UPDATED IVOQ 09./08/10*JB *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - FITCHBURT, MA

    TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT SATED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE TRANSMISSION DID NOT SHOW SIGNS OF SLIPPING BEFORE IT FAILED. THE VEHICLE WAS INSPECTED BY A CERTIFIED TECHNICIAN WHO STATED THAT THE CORE OF THE TRANSMISSION HAD FAILED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - SANTA MARIA, CA

    REF.: 2002 FORD ESCAPE ON JULY 22 THE CAR WAS IN THE DRIVEWAY, NOT RUNNING, MY SON WAS WASHING IT. IT STARTED BILLOWING SMOKE FROM THE ENGINE COMPARTMENT WITHOUT CAUSE. HE LIFTED THE HOOD, WATERED DOWN THE AREA THAT WAS BURNING. IT STARTED AND WE PUT IT IN THE GARAGE. THE NEXT MORNING MY WIFE ENTERED OUR GARAGE, AT ABOUT 7:00 AM, THE GARAGE WAS ENGULFED IN SMOKE WITH A SMELL OF BURNT RUBBER. I DROVE THE FORD OUT ON TO THE DRIVE WAY. NOW IT MALFUNCTIONED, THE ABS AND ENGINE CHECK LIGHT WERE ON. I SEARCHED THE INTERNET. WHEN I TYPED IN 'SMOKE COMING FOR THE ENGINE COMPARTMENT OF A 2002 FORD ESCAPE' IT SENT ME TO A NHTSA WEBSITE WHERE LISTED WERE MANY 2002 FORD ESCAPES THAT HAD FOR NO REASON CAUGHT FIRE. THE PROBLEM STATED WAS THE ABS BRAKE SYSTEM WITH RECALLS ON THIS YEAR, MAKE AND MODEL OF FORD. I CONTACTED THE DEALER AND WAS INFORMED THAT FORD ESCAPES HAD NO PROBLEMS AND NOT ON A RECALL LIST. I LATER CALLED THEM BACK AND GAVE THEM A RECALL NUMBER. I WAS ADVISED THAT HIS WAS NOT ONE OF THE VEHICLES COVERED BY THAT RECALL. I CALLED MY INSURANCE COMPANY AND THEY SUGGESTED A DIAGNOSIS BY LOCAL FORD DEALER TO DETERMINE PROBLEM. I HAD IT TOWED TO THE DEALER AND IT WAS THE ABS BRAKE SYSTEM. MY WIFE IS NOW AFRAID OF IT, BECAUSE IT IS DANGEROUS AND AFRAID IT WILL BURST INTO FLAMES. I RECEIVED A LETTER FROM FORD MOTOR COMPANY OFFICE OF THE GENERAL COUNSEL CLAIMS DEPARTMENT P.O BOX 70, DEARBORN, MICHIGAN 48121-0070 WHERE I AN DIRECTED TO PERFORM A FULL COMPLETE INVESTIGATION FOR THEM WITH PICTURES OF THE ENTIRE VEHICLE, DAMAGED PARTS, COPY OF PINK SLIP, REGISTRATION, COMPLETE ACCOUNT OF INCIDENT, REPAIR RECEIPTS OR ESTIMATES AND LETTER OF DENIAL OF THE INSURANCE COMPANY CLAIM. IF THE INSURANCE COMPANY SETTLES THE CLAIM THEY WILL NOT COVER THE VEHICLE. I HAVE 90 DAYS TO RESPOND BEFORE THEY CLOSE THE CASE. MY INSURANCE COMPANY STATES THEY WILL ONLY REPAIR WHAT BURNT AND NOT GET MY VEHICLE TO FUNCTION AS IT DID PRIOR TO IT CATCHING FIRE. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - NORTHVILLE, MI

    TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, IT WOULD STALL WITHOUT WARNING. HE WAS ABLE TO RESTART THE VEHICLE AND DRIVE IN REVERSE AT SPEEDS AS LOW AS 5 MPH; YET, THE VEHICLE WOULD ACCELERATE WHILE DRIVING IN REVERSE. WHEN THE CONTACT PREVIOUSLY EXPERIENCED THE FAILURE HE WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE IT WAS DIAGNOSED WITH DEFECTIVE IDLE CONTROL VALVES. THE MECHANIC REPLACED THE IDLE CONTROL VALVES AND JUMPER HARNESS AND REPROGRAMMED THE CENTRAL COMPUTER. THE FAILURE DID NOT PERSIST AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 104,946.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE