2011 FORD ESCAPE Complaints

TAKATA RECALL, I WAS DRIVING ON THE FREEWAY WHEN MY CAR STARTED SHAKING VERY BAD AND MADE MY CAR SWERVE SO I GOT SCARED AND IT SHOOK FOR A WHILE FINALLY THE STEERING WHEEL BECAME VERY HARD TO TURN AND THE MESSAGE "POWER ASSIST FAULT" SHOWED UP ON MY DASHBOARD.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE CONTACT DID NOT CALL THE DEALER. THE MANUFACTURER CALLED THE CONTACT ABOUT THE RECALL BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, A GRINDING NOISE WAS HEARD COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

MY POWER STEERING HAS BEEN FREQUENTLY GOING OUT, PARTICULARLY WHEN I AM TRYING TO ACCELERATE MY VEHICLE. THE WHEEL BECOMES MORE DIFFICULT TO TURN AND I HAVE TO RESTART THE CAR TO RESET THE POWER STEERING ABILITY.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE DRIVER WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *DT *TR*JB

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING FAILED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BY AN UNKNOWN DEALER, BUT THE REPAIR WAS INSUFFICIENT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE SHAFT TORQUE SENOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 180,000.

FLAT TOWING, ALL FOUR WHEELS ON GROUND, SMOKE COMING OUT FROM UNDER HOOD, TOWED IN TO DEALERSHIP, TOLD TRANSMISSION WAS BURNED UP. IT COULD HAVE CAUGHT ON FIRE IF LET GO. 86986 MILES ON 2011 ESCAPE. HAVE BEEN FLAT TOWING BEHIND MOTORHOME FOR MORE THAN FOUR YEARS. FORD MOTOR COMPANY SHOULD STAND BEHIND THIS.

POWER STEERING FAILURE. (THERE IS A RECALL FOR THIS VEHICLE, HOWEVER FORD IS NOT HONORING MY SPECIFIC VEHICLE, YET THE SAME FAILURE IS OCCURING WITH MY VEHICLE.

FAILED POWER STEERING. THE ELECTRONIC POWER STEERING SYSTEM ON MY ESCAPE HAS STOPPED FUNCTIONING. I HAD JUST LEFT A PARKING LOT WHEN THE STEERING WHEEL ON THE CAR GOT VERY HARD TO TURN. IT WAS ACTING LIKE THE POWER STEERING PUMP HAD FAILED. SO, FEELING COMFORTABLE ENOUGH THAT I KNEW WHAT WAS WRONG, I DROVE HOME TO GET OUR OTHER VEHICLE. NOW AFTER DOING SOME RESEARCH, I FOUND OUT THAT THIS VEHICLE DOES NOT HAVE A TRADITIONAL POWER STEERING PUMP, BUT RATHER AN ELECTRONIC SYSTEM. I AM SHOCKED THAT I MADE IT HOME NOW THAT I KNOW THAT THE SYSTEM WAS FIGHTING MY ATTEMPTS TO TURN, NOT JUST SIMPLY NOT SUPPLYING POWER ASSISTANCE. I UNDERSTAND THAT OTHER VINS OF MY VEHICLE HAD BEEN RECALLED DUE TO ISSUES WITH THIS SYSTEM, BUT MINE IS NOT COVERED. IT SEEMS TO ME THAT THIS RECALL SHOULD BE EXTENDED TO OTHER VINS OF ESCAPE. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE KNOWING THAT THIS. PRIOR TO THIS TOTAL FAILURE, WE HAD EXPERIENCED THE STEERING WHEEL VIBRATING AND MOTOR RPM REDUCTION. THIS LET ME TO THINK THAT IT WAS A TRADITIONAL POWER STEERING PUMP. I DID NOT TAKE ACTION BECAUSE NO WARNING CODES OR CHECK ENGINE LIGHTS WERE DISPLAYED AND I WAS NOT HEARING THE TELL TALE WHINE OF A FAILING POWER STEERING PUMP.

I BOUGHT AN RV LAST YEAR AND DECIDED TO PULL IT BEHIND MY RV. I CHECKED THE OWNERS MANUAL FOR INSTRUCTIONS ON WHAT PROCEDURE IN NEEDED TO DO TO PULL MY 2011 FORD ESCAPE ON ALL FOUR WHEELS BEHIND MY RV AND SO I FOLLOWED THE MANUAL INSTRUCTIONS AND DID SO. WELL I GOT ABOUT 300 MILES FROM MY HOUSE AND THE TRANSMISSION BURNS UP! I HAVE CONTACTED FMCO AND THEY ARE GIVEN ME THE RUN AROUND AND NOT WANTING TO TAKE FULL RESPONSIBILITY FOR MY TRANSMISSION WHICH I TOTALLY DISAGREE BECAUSE I FOLLOWED THE MANUAL INSTRUCTIONS.