2014 FORD ESCAPE Complaints

The contact owns a 2014 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the high temperature gauge alert was red and the notification to stop and the turn off engine soon warning light was illuminated. The contact's wife parked the vehicle and turned the vehicle off. The engine had overheated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 112,000.

After remote starting the vehicle, the vehicle timed out. Upon entering and starting the vehicle, a check engine light and overheating notification were received. The vehicle was undrivable and this occurred during single-digit temperatures. The vehicle was left overnight (single-digit cold weather) and upon return the following day, the vehicle was started and still had a check engine light and engine overheating notification. The vehicle was towed to the dealership for diagnosis. The dealership determined that coolant was leaking into cylinders 1 and 2. The dealer indicated that the necessary repair would be an entire engine replacement and was quoted $10,000 dollars. The repair estimate was declined and the vehicles check engine light was cleared and ran fine.

The contact owns a 2014 Ford Escape. The contact stated that a message indicating that the coolant level was low was displayed. The contact stated that the vehicle was experiencing excessive coolant consumption because he was adding coolant to the vehicle more frequently than usual. Additionally, the check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that coolant was leaking in a cylinder. The dealer determined that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, where no coolant leak was found; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the water pump was leaking and needed to be replaced. The dealer provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 116,000.

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The contact stated that a year ago, the vehicle was serviced under an engine recall repair due to coolant leak. The contact stated on several occasions, the vehicle had been taken back to the dealer due to the failure after the recall repair had been completed. The vehicle was towed to the dealer and remained at the dealer since the beginning of January 2024. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

The contact owns a 2014 Ford Escape. The contact stated that while she and a guest were driving at 35 MPH, the vehicle lost motive power, with unknown warning lights flickering. The contact stated that she observed white smoke coming from the rear of the vehicle. The vehicle was steered to the side of the road where the vehicle was shut off. On another occasion, that engine started to overheat. The vehicle was steered to the side of the road where coolant was added; however, the failure persisted. The vehicle was turned off and was not able to operate. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed that the cylinder head was cracked, and coolant and oil were leaking into the engine. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000.

While driving down the interstate, this car started smoking and i was unable to use the brakes. Its like the braking system locked up. I couldn't push the brakes because it was down to the floor hard with NO intentions on stopping. Emergency brakes were needed to stop this vehicle. The gear shift does not seem to in the correct position. Seems to be some type of powertrain issue. The coolant was leaking and there was no vacuum on the motor. The drivers door latch is defective, when opening the door it doesn't retreat, the latch stays in the open position. The backup camera is defective, doesn't show you are backing up. Dashboard shows brake lamp default an brake lights not out.

The contact owns a 2014 Ford Escape. The contact stated while having new tires installed on the vehicle, the tire dealer was unable to remove the lug nuts because the lug nuts were swollen. The contact was informed by the tire dealer that the bolts and the lug nuts needed to be removed and replaced to properly mount the new tires. The contact called a dealer and was informed she had to pay out-of-pocket to have the lug nuts and mounting bolts replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 36,000.

The contact owns a 2014 Ford Escape. The contact stated that the service engine warning light was illuminated on the instrument panel. The vehicle was initially taken to an independent mechanic where a coolant leak was discovered between cylinders #2 and #3. The vehicle was then taken to the dealer and the failure was confirmed. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The engine was replaced out of pocket. Recently, another coolant leak was discovered during an engine inspection. The vehicle was repaired; however, there was a strong fuel odor coming from the vehicle. The vehicle was taken back to the dealer and the contact was informed that the fuel odor was not detected. The vehicle was not repaired. The failure mileage was 124,173.

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started to blow white smoke out of the exhaust PIPE. The contact stated that the low coolant level warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was a coolant leak and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The failure mileage was approximately 161,000.

With no warning or indication the car would not go into gear. When put in reverse the car went forward. The car then bucked and the wheels kept spinning. I shut the car off and turned it back on. I had my children in the car. I was able to drive up the road and then the car made some crazy noises and would no longer accelerate. The car then indicated it needed to be serviced due to the transmission. No warning. No indication. Just died. I got this car a month ago.