2016 FORD ESCAPE Complaints

The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the front driver’s and passenger’s side windshield wipers failed to operate as intended while activated. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the body control module needed to be replaced. The local dealer was contacted by the independent mechanic, and the parts for the repairs were ordered. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.

The car is releasing large amounts of white smoke when starting the car in the morning, and shows declining levels of coolant (way below MIN when I checked). I suspect this is due to a leaking gasket.

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle intermittently hesitated while accelerating. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the engine block was cracked, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 150,000.

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determine that the canister purge valve was stuck in the open position. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.

The contact owns a 2016 Ford Escape. The contact stated while starting the vehicle, there was thick white smoke coming out of the exhaust pipes, and the engine was running rough while driving. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 63,500.

The rear backup camera intermittently cuts in and out. The touch screen also intermittently turns black and is unresponsive. After it died, I replaced the infotainment touchscreen computer. The rear backup camera is still intermittent and unreliable. Other owners have complained online about poor seals in the rear wiper assembly, which leads to leaks that corrode the camera's wiring harness and cause an intermittent video signal. I feel this is a known problem that Ford is choosing to ignore and is dangerous when the backup camera cuts out while backing up.

Ford is aware of a design flaw with the 2.0 Ecoboost engines. It impacts Escapes, Fusions, Edges, and some Lincoln vehicles. They issued TSB # 22-2229 about this. According to Ford, the only fix is to replace the engine. The engine block has a design flaw that causes the head gasket to blow and cause severe coolant leakage into either cylinder 2 or 3. Ford says to replace the Long block. My vehicle had less than 70k miles on it and started having issues just a month or so after the warranty expired. An engine should last much longer than this. Now our vehicle may be worth $500 instead of about $9,000. Ford knows this is an issue and there is significant information on the Internet about this. Ford should have been forced to recall these engines. From a safety standpoint, our engine fails to start at times. The cylinder is so full of coolant at times, the engine won't turn over for a while. We have to keep bumping the starter to get it to finally turn over. We purchased this vehicle new from a Ford dealership. The vehicle is otherwise in excellent condition and has had the oil changed every 4,000 miles, much less miles than required by Ford.

The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate with the check engine warning light illuminated. The vehicle was taken to the local mechanic to be diagnosed. The contact was informed that there was a coolant intrusion in cylinder #1. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not yet contacted. The failure mileage was 135,000.

My car overheated when I pulled over I noticed my engine coolant low. I had a mechanic add more fluids then a day later car shuts off why I was going 65 on a highway . I was pushing down on the gas peddle but my car would not go. It was barely moving no matter how far I pushed gas peddle. I finally found a somewhat area to pull over . I almost died or was seriously injuried in a few close call accidents this day. Had someone look at it from a garage in town he said it was a fuse and a cylinder misfire. No engine light no issues then my car over heated again no warning just shut down but the car still on Emmy lights didn’t work my turn signals didn’t work . Then my car stopped dead in a busy roadway over heated smoking . Now I’m time I need an engine replacement Let me add my car only has 60000 miles on it and is in great maintained condition I am a single mother of 3 young kids and take care of my mom. Not employed due to a bad relationship and trying to get back on my feet and now this . Coolest leaks into cylinder causing over heating and catastrophic engine damage , so upset over this and ford won’t even diagnose my car with out a 200 dollar charge to start with . It’s pathetic

Backup camera fails intermittently and unpredictability. Often just a blank blue screen appears, sometimes an error message over a video image appears, and other times the camera works at first but fails after a few seconds. It can work one minute, and the next time the car is shifted into reverse (such as when parallel parking) it may not work (or vice-versa). OBDII fault codes indicate a possible communications/electrical issue. Online reports reveal that there are scores of other owners of model year 2014-2019 Ford Escapes with the same or similar issues with their back-up cameras (one mentioned having theirs replaced at least _4 times_ while the car was still in its warranty period). No other warning lamps are available. The alert text that (only sometimes) appears on the display screen when the camera fails is non-specific (e.g. “Camera not available.”). This has been occurring for at least the last 3 or 4 years. For all intents and purposes, since this fault is so unpredictable, I can no longer consider this car to possess a back-up camera. Safety: while I have never had a serious, another driver could easily fail to see and possibly collide with property or individuals while reversing (especially when the camera image disappears in the middle of an in-progress reversing operation). I am more than happy to make my vehicle available for inspection upon request. Ford has issued a recall for the seemingly identical issue for 2020 model year vehicles, but not for my 2016 Ford Escape (nor, to my knowledge, many other model years using an identical camera and display design).