2002 FORD ESCAPE Complaints

View complaints related to 2002 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 980 complaints submitted for the 2002 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD ESCAPE
    - JOLIET, IL

    MY DRIVER'S SIDE HEADLIGHT WENT OUT. I WENT TO THE LOCAL AUTOZONE TO GET A REPLACEMENT BULB. WHEN I REMOVED THE HEADLIGHT PLUG, IT LOOKED LIKE IT WAS MELTED. I REMOVED AND INSTALLED A NEW LIGHT BULB. I THEN TESTED THE NEW BULB TO MAKE SURE IT WORKED. IT DID NOT TURNED ON. THE HEADLIGHT PLUG SEEMS LIKE IT MELTED AT SOME POINT. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - OAK HARBOR, WA

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WAS PARKED AND ERUPTED INTO FLAMES WITHOUT WARNING. THE FIRE AND POLICE DEPARTMENT WERE CALLED TO THE SCENE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE HAD BEEN TAKEN TO THE DEALER PRIOR TO THE FAILURE FOR AN UNKNOWN REPAIR REGARDING THE ANTI-LOCK BRAKE SYSTEM WARNING LIGHT INDICATOR ILLUMINATION. THE VEHICLE REMAINED AT THE DEALER FOR FIVE DAYS TO PERFORM THE SERVICE REPAIR. THE CONTACT STATED AT THE TIME OF THE COMPLAINT THE VEHICLE HAD NOT BEEN INSPECTED BY THE INSURANCE COMPANY TO DECLARE WHETHER THE VEHICLE WAS COMPLETELY DESTROYED; AND TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - LAMBARD, IL

    TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE REAR LIFT GAGE BACK WINDOW WAS BROKEN. THE DEALER WAS CONTACTED AND STATED THAT THEY COULD NOT ASSIST HER WITH ANY INFORMATION REGARDING THE PARTS TO BE REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 70000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - CAMP HILL, PA

    THE ACCELERATOR ON MY 2002 FORD ESCAPE V6 STUCK AND WOULD NOT RELEASE. UPON TRYING TO MANUALLY "PULL" THE ACCELERATOR FREE, THE VEHICLE CONTINUED TO ACCELERATE FASTER. SPEEDS REACHED 70 MPH AND THE BRAKES WOULD NOT SLOW THE VEHICLE. I SHIFTED THE VEHICLE INTO NEUTRAL, AND SLOWLY APPLIED THE PARKING BRAKE TO SLOW THE VEHICLE. THE ENGINE KEPT RACING AT 6000 RPM'S. UPON FINDING A SAFE PLACE TO PULL OFF THE SIDE OF THE ROAD, I TURNED OFF THE IGNITION AND DRIFTED TO THE SIDE ROAD. I HAD THE VEHICLE TOWED TO THE LOCAL FORD DEALERSHIP. THEY ARE NOT ADMITTING TO ANY PROBLEMS/ISSUES. I CALLED FORD MOTOR CO. AS WELL TO NO AVAIL, EVEN THOUGH THERE ARE NUMEROUS REPORTS OF THIS OCCURRING ON THE INTERNET. I AM CONVINCED THAT IF MY WIFE WAS DRIVING WITH THE CHILDREN, SHE WOULD HAVE CRASHED THE VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - CHESTERFIELD, MO

    MY 2002 FORD ESCAPE CAUGHT FIRE WHILE PARKED AND WAS RECORDED AS A TOTAL LOSS. THE CONSUMER STATED THE FIRE STARTED UNDER THE HOOD. UPDATED 06/23/10 *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - AUROA, CO

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING AT 55 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT MOVED SWITCHED TO NEUTRAL GEAR AND MOVED THE VEHICLE OFF THE ROADWAY. HE WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 64,111. UPDATED 07/29/10 *BF THE CONSUMER STATED THE CRUISE CONTROL CABLE BECAME STUCK. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 09/07/10*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - DEL RIO, TX

    MY 2002 FORD ESCAPE CAUGHT FIRE WHILE I WAS ASLEEP. LUCKILY A NEIGHBOR SAW THE FIRE AND STARTED TO WET DOWN MY HOUSE AND WE THEN BOTH ATTEMPTED TO PUT THE FIRE OUT. WE WERE NOT ABLE TO AND HAD TO CALL THE FIRE DEPARTMENT. I ASKED FOR AN INVESTIGATION AND THE FIRE MARSHALL POINTED ME TO FORD RECALL (# 07S51) OF WHICH I WAS NOT INFORMED OF. I HAD AN APPOINTMENT AT THE FORD DEALERSHIP FOR MY ABS/BRAKE LIGHT ON. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - ZIONSVILLE, IN

    NO EVENTS LEADING TO THIS... IT JUST STARTED ABOUT 2 YRS AGO SUMMER OF 08. CLUNKING NOISE IN THE FRONT OF CAR. CAN BE FELT BY THE STEERING WHEEL (WHICH ALSO HAS THE SQUEAKING PROBLEM). OCCURS ONLY WHEN THE TEMPERATURE OUTSIDE IS WARM. WENT TO THE FORD DEALER SEVERAL TIMES COMPLAINING OF THIS... NEVER WAS ABLE TO RECREATE THE PROBLEM. FINALLY HAD BOTH LEFT AND RIGHT ARM ASSEMBLY LINK, BOLT, HEX FOR FRONT SUSPENSION REPLACED JUNE 09. ON SEPT 09 NOISE RETURNED AND HAD EVERYTHING TIGHTENED, LUBED. PROBLEM WENT AWAY UNTIL AGAIN THE WEATHER WARMED UP THEN IS NOW BACK WORSE THAN EVER. NOT ONLY WHEN TURNING THE WHEEL BUT WHEN DRIVING STRAIGHT. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - OFALLON, MO

    ABS CONNECTOR MELTED AND FORD CANT FIX PROBLEM BECAUSE PARTS ARE NOT AVAILABLE {WIRE LOOM} THIS CAR WAS PART OF A RECALL FOR THIS SAME PROBLEM IN 2007 BUT RECALL WAS JUST A VISUAL INSPECTION. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - HOUSTON, TX

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE OFF, THE VEHICLE CAUGHT ON FIRE. THE CONTACT STATED THE FIRE STARTED FROM UNDER THE HOOD AND SPREAD TO A SECOND VEHICLE. BOTH VEHICLES WERE DESTROYED BY THE FIRE. A POLICE AND FIRE REPORT WERE FILED ACCORDINGLY. THE CONTACT LOCATED A NHTSA RECALL CAMPAIGN ID NUMBER 07V156000 (BRAKES, HYDRAULIC: ANTI LOCK: CONTROL UNIT/MODULE) THAT COULD POTENTIALLY CAUSE A FIRE IN HIS VEHICLE AND CONTACTED THE MANUFACTURER. THE MANUFACTURER ADVISED THE RECALL REPAIRS WERE PERFORMED ON THE VEHICLE BY THE PREVIOUS OWNER. THE FAILURE AND CURRENT MILEAGES WERE 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE