2004 FORD ESCAPE Complaints
View complaints related to 2004 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2004 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 FORD ESCAPE- ROSSVILLE , IN
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT SHE TOOK HER VEHICLE TO THE DEALER FOR RECALL NHTSA CAMPAIGN ID NUMBER: 07V156000 COMPONENT: SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE. THE REPAIR WAS DONE AND NOW THE FAILURE HAS RECURRED. THE DEALER STATED THAT TO REPAIR IT AGAIN THE COST WOULD BE APPROXIMATELY 200.00, AND THEY ARE ONLY RESPONSIBLE FOR REPAIRING IT ONE TIME. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. THE CURRENT MILEAGE IS APPROXIMATELY 82,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD ESCAPE- FORESTVILLE, MD
I WAS THE OWNER OF A 2004 FORD ESCAPE THAT WAS RECALLED BECAUSE THE ENGINE WOULD SUDDENLY ACCELERATE UNCONTROLLABLE. I HAD TO CALL MY INSURANCE CO. GEICO BECAUSE OF THIS THEY SENT OUT A TOW TRUCK TO CHECK THE SITUATION. THE TOW OPERATOR GOT THE ENGINE TO RUN NORMALLY. I PUT IN A CLAIM AGAINST FORD AND WAS TOLD THAT THEY DID NOT THINK THEY WERE LIABLE. MY ESCAPE ACCELERATED AGAIN AND WAS INVOLVED IN A ACCIDENT THAT TOTALED THE VEHICLE. I NEED HELP TO PRESENT MY CASE TO FORD MOTOR CO. *TR
Source: NHTSA WEB SITE -
2004 FORD ESCAPE- SPRINGFIELD , MA
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING AT SPEEDS OF 35 MPH, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARRANT. THE CONTACT WAS ABLE TO STOP THE VEHICLE, WITH THE ENGINE STILL REVVING, BY PLACING THE GEAR IN NEUTRAL AND APPLYING THE BRAKES. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 04V574000 (VEHICLE SPEED CONTROL: CABLES) AND THAT REPAIRS WOULD BE COVERED AT THE MANUFACTURERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD ESCAPE- AURORA, CO
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 35 MPH WITH HER FOOT STEADY ON THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED UP TO SPEEDS OF 70 MPH WITHOUT WARNING. SHE SHIFTED INTO NEUTRAL GEAR AND HAD TO USE BOTH FEET TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL, IN ORDER TO BRING THE VEHICLE TO A STOP. SHE STATED THAT THERE WAS A BURNING ODOR THROUGHOUT THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC TEST WHICH REVEALED THAT THE VEHICLE CRUISE CONTROL CABLE HAD BROKEN AND CAUSED A SHARD OF METAL TO BECOME LODGED IN THE ACCELERATOR MECHANISM. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 73,272.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD ESCAPE- ARLINGTON, MA
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE ACCELERATOR PEDAL DEPRESSED MORE THAN OF THE WAY, THE CONTACT NOTICED THAT THE PEDAL WOULD NOT RELEASE CAUSING THE VEHICLE TO ACCELERATE. HE APPLIED THE BRAKE PEDAL WHICH SLOWED THE VEHICLE DOWN. THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 104,000. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 FORD ESCAPE- NICEVILLE , FL
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND REMOVING HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE SUDDENLY ACCELERATED. HE WAS ABLE TO BRING THE VEHICLE TO A STOP WITHOUT INCIDENT. IN ADDITION, THE CONTACT STATED THAT THE ENGINE WOULD EXHIBIT UNUSUAL INCREASES IN RPMS OF UP TO 4500 WHILE IN ANY GEAR. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 04V574000: VEHICLE SPEED CONTROL: CABLES, HOWEVER THE DEALER STATED THAT THE FAILURE WAS CONTRIBUTED TO THE IDLE AIR CONTROL VALVE MALFUNCTIONING. HE PROCEEDED TO EXPLAIN THE IDLE AIR CONTROL VALVE WAS NOT CLOSING CORRECTLY, THEREFORE CAUSING THE VEHICLE TO ACCELERATE WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 72667. THE IDLE AIR CONTROL VALVE FAILED WHICH CAUSED THE VEHICLE TO ACCELERATE AT AN EXCESSIVE SPEED. UPDATED 05/03/10. *JB UPDATED 06/03/10*BF UPDATED 06/10/10.*JB
Source: CONSUMER LETTER -
2004 FORD ESCAPE- HOFFMAN ESTATES, IL
FORD ESCAPES WERE RECALLED FOR STICKING ACCELERATORS WHILE THIS VEHICLE WAS UNDER WARRANTY. AT ~90K MILES, ACCELERATOR BEGAN STICKING (THREE SEPARATE OCCASIONS). FORTUNATELY ALL OCCURRED ON THE HIGHWAY WHERE THERE WAS ENOUGH TIME TO PULL OVER AND 'UNSTICK' THE ACCELERATOR. MATS WERE NOT THE ISSUE SINCE I REMOVED THE MATS AFTER THE FIRST INCIDENT. FORD CLAIMED THERE WAS NOTHING WRONG YET REPLACED SEVERAL COMPONENTS (AT MY EXPENSE). NO INCIDENTS SINCE THEN - ABOUT 20K MILES LATER. OBVIOUSLY THEY STILL HAVE A PROBLEM. *TR
Source: NHTSA WEB SITE -
2004 FORD ESCAPE- TAMPA, FL
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. THE VEHICLE FAILED TO ACCELERATE AND DECELERATE AND HE HAD TO TURN THE VEHICLE OFF TO AVOID A COLLISION. THE MANUFACTURER STATED THAT THE VEHICLE WAS REPAIRED UNDER RECALL 04V5740000 VEHICLE SPEED CONTROL, CABLES IN 2005; THEREFORE THEY WILL NOT OFFER ANY ASSISTANCE. THE VEHICLE WILL BE REPAIRED. THE FAILURE MILEAGE WAS 62,000. THE CURRENT MILEAGE WAS 112,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD ESCAPE- NIANTIC, CT
1. THE REAR PASSENGER SEAT BELT WAS NOT RETRACTING THE WAY IT SHOULD WHEN MY SON WOULD UNBUCKLE FROM HIS BOOSTER SEAT. I WOULD HAVE TO FEED THE BELT THROUGH TO HAVE IT RETRACT. 2. IT HAPPENED EVERY TIME WE UNBUCKLED HIS SEAT. 3. WE SWITCHED HIS SEAT WITH MY DAUGHTER'S, AS SHE IS STILL IN A CAR SEAT AND IS LATCHED TO THE CAR ITSELF, AND WAS NOT USING HER SEAT BELT. WE CALLED FORD AND IT WAS NO LONGER UNDER WARRANTY AND THEY RECOMMENDED THAT WE GET THE PART FIXED THROUGH THEM BECAUSE IF IT FAILS AGAIN, IT WILL BE UNDER WARRANTY. IT COST US $223 TO HAVE HIS SEAT BELT REPLACED. I ASKED FORD TO CHECK THE OTHER SEAT BELT, ON THE DRIVER'S SIDE (BACK SEAT) AND THEY AGREED THAT ONE HAS TO BE REPLACED TOO, BECAUSE IT TOO RETRACTS SLOWLY AND CATCHES WHEN TRYING TO BUCKLE IT. WE DIDN'T KNOW THAT IT WASN'T RIGHT, UNTIL WE MOVED OUR SON TO THAT SIDE. AGAIN, WE DON'T USE THE SEAT BELT BECAUSE OF THE LATCH SYSTEM ON OUR DAUGHTER'S CAR SEAT. IT WILL COST US ANOTHER $223 TO HAVE THAT ONE FIXED TOO. WE ARE GOING TO WAIT UNTIL WE HAVE TO MOVE OUR DAUGHTER TO A BOOSTER BEFORE HAVING IT FIXED. BUT WE FIND IT INTERESTING THAT BOTH REAR SEAT BELTS NEED TO BE REPLACED AND WHEN FOR THE MAJORITY OF THE TIME WE'VE OWNED THE CAR, THE 2 CAR SEATS WERE LATCHED IN AND WE DIDN'T USE THE SEAT BELTS. *TR
Source: NHTSA WEB SITE -
2004 FORD ESCAPE- WILMINGTON, MA
WHILE MOVING MY 2004 FORD ESCAPE IN MY DRIVEWAY THE VEHICLE SUDDENLY ACCELERATED WITHOUT MY FOOT ON THE PEDAL. I STRUCK A BUSH IN MY YARD AND WAS ABLE TO STOP. THE BUSH WAS DESTROYED AND THERE WAS APPROX. $500 DAMAGE TO MY VEHICLE. A RECALL REPAIR ON THE ACCELERATOR CABLE WAS PERFORMED BY FORD IN MARCH OF 2005. I BROUGHT THE VEHICLE TO A FORD DEALER WHO WOULD NOT EVEN LOOK AT THE VEHICLE WITHOUT CHARGING ME. I REPORTED THE INCIDENT TO FORD MOTOR CO. WHO STATED THAT THEY REPAIRED THE ACCELERATOR CABLE WHEN IT WAS RECALLED AND WOULD NOT REPAIR IT AGAIN. I HAVE SINCE HAD THE BUMPER DAMAGE REPAIRED AND WILL HAVE THE ACCELERATOR CABLE INSPECTED BY AN INDEPENDENT GARAGE. I AM LUCKY THAT NO ONE WAS HURT DURING THIS INCIDENT. I AM HESITANT TO DRIVE THIS CAR AGAIN AND I AM VERY CAREFUL WHEN I HAVE TO. I AM A RETIRED POLICE OFFICER AND HAVE SEEN WHAT M/V CRASHES CAN DO. *TR
Source: NHTSA WEB SITE